Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The person taking the call, keelan, was really helpful, he provided great assistance and answered all my questions. 10/10 service
Bedrijf heeft geantwoord
Three months now waiting for a warranty part to be replaced. Invertor failed early June, Pinergy have been unable to get a replacement. Not much point giving warranty if they don't carry spare par... Toon meer
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Energieleverancier
- ook in
- Elektriciteitsbedrijf
- Energieopwekkingsapparatuur en -oplossingen
- Groene energie leverancier
- Zonne-energiebedrijf
Geschreven door het bedrijf
At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future. Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland.
Contactgegevens
Dublin 4, Ierland
- 0818 363 749
- customerservices@pinergy.ie
- pinergy.ie
4,3
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am very pleased with the help in…
I am very pleased with the help in solving my problem with payment. The company employee very competently explained what I need to do to solve this problem. And everything was solved in the shortest possible time. Thank you
25 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Solar panel system complaint
Still waiting to get the sign off from their electrician and the ber cert, solar panels in stalled in March then the levotec unit installed in May, no word since. sent several emails and calls to when work would be inspected and passed and do ber cert.its taking too long and stressful. Avoid. Add states 2 day completion job but not the case. Also having trouble with their app for solar panel, can't seem to access,will not accept the product serial number.
24 juni 2025
Review zonder uitnodiging
Great service, pleasant staff, easy to get in touch with
The company help with each step and outline the process and are very knowledgeable on everything related to solar.
Melissa, Theresa and Alan have all been a pleasure to deal with.
24 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Niall,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Excellent service
Excellent service, good communications & no long waiting time for customer support
24 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Gerryk,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Antwoord van Pinergy
Hey David,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Antwoord van Pinergy
Hey Brendan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Excellent company to deal with!!😎👍
20 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Lee,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Awesome customer service!
He has answered All my questions and concerns patiently. Great customer service.
20 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Professional and down to earth customer…
Professional and down to earth customer service. Understood my position and helped me get a result. Thank you!
20 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Gavin,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
The representative was very helpful
The representative was very helpful, and explained the answer to my request throroughally in a helpful way.
19 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Excellence and Quality
The support and service received from Pinergy from first contact (enquiry) through installation to completion has been professional, respectful and supportive. Investing in solar panels is a big commitment, especially when you are retired. The whole team have recognised how worrying that can be and have been patient and helpful in moving this project forward to our satisfaction. We had a problem post-installation, and the team were helpful, following through from reporting to solution with professionalism, actively working to resolve.
I would recommend Pinergy to anyone and I would definitely use them again.
19 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hi Jacqueline,
Thank you so much for your thoughtful review and kind words. We’re really glad to hear that you felt supported throughout your solar journey, from enquiry to installation and even when things needed follow-up. It’s especially meaningful to know we could offer reassurance during such an important investment.
At Pinergy, we know switching to solar is a big decision, especially in retirement, so it means a lot to know our team made that journey smoother and stress-free.
Thanks again for your recommendation—it truly means a lot to the team.
Customer service was second to none
Customer service was second to none. Melissa was very helpful and knowledgeable.
19 juni 2025
Review zonder uitnodiging
Outstanding Support with a Friendly Touch
I had a great experience with the customer service lady Theresa who assisted me. She was incredibly helpful, polite, and patient throughout our conversation. She answered all my questions clearly and went above and beyond to make sure my issue was fully resolved. Her professionalism and friendly attitude made the whole process smooth and stress-free. Excellent service!
18 juni 2025
Review zonder uitnodiging
Teresa was very understanding and…
Teresa was very understanding and responsive, she took action!
17 juni 2025
Review zonder uitnodiging
Very good customer service
Very good customer service. Such a nice helpful man on the phone. And got the problem resolved in no time.
16 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Joeanna,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Chris was such a pleasure to deal with
Chris was such a pleasure to deal with, he explained everything to me thoroughly & was a genuinely lovely person to speak to!
He showed great quality in his work, was very polite & very helpful :)
10 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Jessie,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Friendly staff mdmber
9 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Erin,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Girl was very good explaining things to…
Girl was very good explaining things to men
29 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Angela,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
There is sales and support back up on a technical basis
Experienced technical issues this morning and contacted the company I was directed to the correct department immediately. The support assistant took down all the details and made clear that she would book a ticket for repairs to be made either remotely or buy a visit. The company is doing a great job in its response to customers, in my opinion, and shows that it values their custom and their continued business.
3 juni 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey John,
Thank you for taking the time to leave such a nice review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Helped me with my query really fast
Helped me with my query really fast! Nuce service!
27 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Puja,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
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