I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Toon meer
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Toon meer
Bedrijf heeft geantwoord
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
874 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Definitely recommend
Definitely recommend. Kimmy went above and beyond to help me get my server back from nearly getting deleted to joining my game to remove a toxic players off my server. It was a long process but we managed to get it done. Seriously I am lost for words.
29 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to share this.
Some situations need a little more persistence than others, and seeing them through all the way to a good outcome is what matters. We’re glad everything came together in the end and that your community could get back to enjoying the server.
Kimmy will be genuinely touched by this one.
The Pingplayers team.
Antwoord van Pingplayers
Thanks for the enthusiasm 😄
Short review, clear verdict. We’ll make sure Kimmy sees this one.
The Pingplayers team.
Lovely support staff!
I had to contact support for an installation issue and Kimmy L. was very prompt with their responses. They quickly solved an issue I had and were professional and polite; even providing extra information when requested. 5/5 from me!
27 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
Good support isn't just about solving a problem, it's also about making sure you leave with the information you need going forward. Glad the experience felt helpful from start to finish.
Kimmy will appreciate the shoutout, and we'll happily take that 5/5 😄
The Pingplayers team.
Au top
les serveurs sont très bien (bien que des CPU un peu plus solide serait pas du luxe) . Beaucoup de choix de jeu différent et un support très efficace disponible en français.(Merci kimmy). Vous pouvez y aller les yeux férmés.
28 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
We appreciate both the kind words and the honest feedback. There’s always room to improve, and comments like this help us keep pushing in the right direction. On that note, we've been expanding our infrastructure with a large number of Ryzen 9-powered nodes to provide even stronger performance across more of our services.
We're especially glad that being able to get support in your preferred language made the experience more comfortable. Kimmy will be happy to see the shoutout.
The Pingplayers team.
Lautaro has been an absolute amazing…
Lautaro has been an absolute amazing help. One of the best support members I've encountered. He was extremely patient and kind with me and my sister. He was helping us setup the server config to where it would show up and let us connect correctly to the server and setup mumble correctly. He spent 4 hours problem solving with me and my sister to make sure we had all of our servers settings correct so we could load into the server. Once we were loaded in to the server he went out of his way to help us with setting up mumble for our server. If the rating went higher Id give him the highest rating i could. I honestly don't think i could've gotten mumble and server setup correctly if it wasn't for him. I spent 3 days aka 20 plus hours altogether fighting with trying to set up mumble. i asked for help and he got us taken care of in 4 hours fully setup. Yes it took awhile but regardless we figured it out that was our goal. Even when he didn't know the answer to our problem due to a bug because of in game browser problem not loading correctly he was still determined to problem solve around it and help us! Overall best support I've had before! Thank you again Lautaro!
26 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a detailed review.
Some problems don’t have a neat answer waiting on the first try. What really matters is having someone willing to stay in the trenches and keep working through it until the goal is reached. That determination is something we value highly on our team.
We’ll make sure Lautaro sees this. Thank you for trusting us to help get everything over the finish line.
The Pingplayers team.
Nicole's assist was awesome thanks
25 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the shout.
We like to think the best support leaves you with less to worry about and more time to enjoy your server.
Nicole will be happy to see this.
The Pingplayers team.
Kimmy and Nicole deserve a raise
The customer service here is amazing. The live chat agents are some of the most helpful customer relations people I have ever worked with. Kimmy and Nicole specifically were amazing. They answered so many questions and helped me through multiple obstacles with setting up my first server.
23 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a great review.
Getting a first server set up can come with a surprising number of little hurdles, so having someone patient on the our side is a must for us.
Also, the “Kimmy deserves a raise” campaign is gaining serious momentum at this point 😄
The Pingplayers team.
I've had a server version mismatch…
I've had a server version mismatch issue for months. Kimmy took the time and paid attention to the details, and immediately identified the issue and resolved it for me. Great service!
24 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this.
Those long-running issues are usually the most satisfying ones to finally crack, especially when the fix ends up being hidden in the small details.
Kimmy will be really happy to hear this.
The Pingplayers team.
Nicole was super helpful and kind…
Nicole was super helpful and kind throughout the whole process. Her customer service was great and she helped me fix my broken servers quickly and smoothly. Really appreciate the support and would definitely recommend her service!
22 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this.
A smooth support experience matters just as much as the actual fix, especially when multiple things decide to break at once. Glad everything got back on track without turning into a stressful process.
Nicole will really appreciate the recommendation.
The Pingplayers team.
Great server hosting and excellent support
I recently had an issue retrieving my save file, but customer support (shoutout to Emman!) quickly opened up my server to help me resolve it. I highly recommend Pingplayers for server hosting—the setup is easy, and the support is excellent. Never had any real issues!
John
22 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the recommendation.
When something unexpected pops up, having support that can step in directly and keep things moving makes a huge difference. Glad the experience stayed smooth overall and not just during setup.
Emman will appreciate the shoutout.
The Pingplayers team.
i was having problem with my minecraft…
i was having problem with my minecraft server and getting voice chat to work and Francis help me out.
20 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
Minecraft mods and servers can be a special kind of puzzle, so it’s always a win when things come together without turning into a full expedition.
Francis will be glad he could help get it sorted.
The Pingplayers team.
Server not showing
So i bought a server and was having a hard time looking for it. i tried everything from restarting to using IP addresses and nothing. it was not until FRANCIS showed up and helped me. Truly it was a weird problem since it was not showing up for the both of us but with a few restart here and there, he MAGICALLY made it happen. I dunno how but it just did. truly a miracle!
18 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this review!
Those weird edge-case issues are sometimes the most stubborn ones, especially when they refuse to behave normally for everyone involved. Glad persistence won in the end and the “server summoning ritual” finally worked.
Francis will definitely appreciate this one.
The Pingplayers team.
Antwoord van Pingplayers
Thanks for the energy 😄
We’ll make sure Lautaro sees this one. Sounds like he set the bar pretty high.
The Pingplayers team.
Nicole did a phenomenal job of quickly…
Nicole did a phenomenal job of quickly and accurately troubleshooting my problems
17 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
There’s a big difference between trying fixes and actually pinpointing the problem properly, so it’s great to hear the process felt smooth and efficient.
Nicole will appreciate the shout.
The Pingplayers team.
KIMMY is the GOAT
I was dealing with KIMMY, she helped me out for hours. She helped me install, re-install, and figure out everything to get my server working properly. She literally went above and beyond! 10000000% satisfied.
16 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for this awesome review.
Sticking with a problem for hours until everything finally clicks into place is exactly the kind of dedication we want our support to be known for.
“KIMMY is the GOAT” is definitely getting forwarded internally 😄
The Pingplayers team.
Emman made this process as easy as it…
Emman made this process as easy as it could ever be, even for a slow guy like me. Would choose pingplayers again and again strictly for emman!
15 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the great review 😄
No judgment here, if anything, making complicated setups feel simple is exactly the point. Glad the whole process felt comfortable instead of overwhelming.
We’ll make sure Emman sees this one.
The Pingplayers team.
Service très efficace
Service très efficace pour le jeu Icarus. l'agent qui m'a servie, Kimmy était très courtoise et professionnelle.
15 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for your review.
We always aim to keep support efficient and easy to work with, even when the technical side decides to make things more complicated than necessary 😄
Kimmy will be happy to see your kind words.
The Pingplayers team.
Antwoord van Pingplayers
Thanks for the kind words.
Having someone who can quickly make sense of a problem makes the whole process feel a lot smoother on your end.
Kimmy will appreciate the mention.
The Pingplayers team.
Nicole thaaa bestttt
13 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the enthusiasm 😄
We’ll make sure Nicole sees this one. Safe to say she’s building a fan club at this point.
The Pingplayers team.
Nicole helped me out with an issue I…
Nicole helped me out with an issue I had about my server not booting. Took her less than 5 minutes to figure it out and helped me and my friends out a ton.
10 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Nothing kills the mood faster than a server refusing to start when everyone’s ready to jump in, so we’re glad it was handled before it turned into a long evening of troubleshooting.
Nicole will appreciate the shout.
The Pingplayers team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.