I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Toon meer
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Lees wat reviewers zeggen
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Toon meer
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Toon meer
Bedrijf heeft geantwoord
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
874 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Kimmy was super helpful
Kimmy was super helpful in resolving an issue I was having.
14 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Sometimes all you need is the right person to help clear the roadblock so you can get back to enjoying your server.
Kimmy will appreciate the kind words.
The Pingplayers team.
Kimmy helped me set up a great event…
Kimmy helped me set up a great event for fun in 7d2d. They always help me with my questions or concerns.
14 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
Some of the best support moments aren't just about fixing problems. They're about helping create memorable experiences for your community too.
We're glad Kimmy could help bring your 7 Days to Die event together, and she'll appreciate the shoutout.
The Pingplayers team.
Great support!
Kimmy was super helpful in answering all my questions and provided detailed and professional responses. Perfect support!
14 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the fantastic review.
Good support isn't just about having the answers. It's about taking the time to explain things clearly so you can move forward with confidence.
Kimmy will really appreciate the kind words.
The Pingplayers team.
The service was not correctly set up
The service was not correctly set up. I tried to contact them and they won’t get back to me. This is a shitty website. Use anything else besides this. I’m thinking this is a scam.
13 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
We're sorry your initial experience left you feeling this way.
After receiving your message, we connected with you via live chat almost immediately and were able to resolve the situation together. We understand how concerning it can be when something doesn't appear to be working correctly right after placing an order, especially when expectations are high and you're eager to get started.
Although you ultimately decided to use a server arranged through a friend instead, we processed a refund for you and were pleased to hear that you rated the support you received very highly following our conversation.
If you feel that this review no longer reflects the full experience, we would appreciate you considering an update. Either way, we genuinely thank you for giving us the opportunity to assist.
The Pingplayers team.
Nicole was able to solve all of my…
Nicole was able to solve all of my problems. I mistakenly mistyped my email address, creating 2 accounts. She was able to merge them and get it back up and running within a matter of minutes.
13 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this.
These kinds of account mix-ups happen more often than people think, so being able to untangle them quickly and get everything back where it belongs is always a satisfying outcome.
Nicole will be glad to hear she helped make the process painless.
The Pingplayers team.
Nicole On the support team was great…
Nicole On the support team was great thank you guys for the help
12 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
It's always encouraging to hear when our team can make a challenging situation feel a little easier to navigate.
Nicole will be glad to know her help made a difference.
The Pingplayers team.
Help with Server
Help with Server
Nicole was a big help in trying to find out why my server needed more memory and what I needed to do to get it sorted out. Thanks Nicole!
12 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
Memory issues can be a bit sneaky, so getting clear guidance on what’s happening and how to move forward makes all the difference. This is why we have set systems that alarm when RAM use is very high; we're glad our main line of defense of of help.
Nicole will appreciate the kind words.
The Pingplayers team.
Very fast and helpful
Very fast and helpful, Nicole was very friendly :)
12 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the lovely review.
A little friendliness goes a long way, especially when you're trying to sort something out and just want a smooth experience.
Nicole will be happy to see this 🙂
The Pingplayers team.
Great Service and Thanks Nicole!
Thank you Nicole for helping solve my Satisfactory server issue, basically I couldn't do anything on my part so she helped to hard reset the server. Once again, great service from Pingplayers!
9 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
Sometimes the best outcome is simply having someone who can step in and take the pressure off when you've run out of options. We're glad everything was back on track without too much disruption.
Nicole will appreciate the shoutout.
The Pingplayers team.
kimmy was the one to help me and…
kimmy was the one to help me and honestly she made the best support
6 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Support experiences tend to stick with you, so hearing that Kimmy set the benchmark for you means a lot to us.
We'll make sure she sees this one.
The Pingplayers team.
Nicole was very helpful
Nicole was very friendly. Got right to my concern and checked everything I needed on the server. Great speed and knowledge to help me. Have a great day! Thank you!
5 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this review.
We always aim to combine efficiency with a personal touch, so it's great to hear the experience felt both reassuring and productive.
Nicole will be delighted to read your kind words. Wishing you many uninterrupted gaming sessions ahead!
The Pingplayers team.
very friendly and helpful staff name…
very friendly and helpful staff name nicole...
5 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
Technical knowledge is important, but having a friendly approach can make the whole experience feel a lot more welcoming.
Nicole will appreciate the mention.
The Pingplayers team.
Checked with chat support about the servers
Checked with chat support. Connecting to them was really quick. Was seeing if their support lived up to their rep. Server went up perfect for V rising, Friend tried Nitroado and it failed. Server is smooth. Would recommend Kimmy. Didn't really find much about this company. But I am satisfied.
5 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for giving us a chance.
We know trying a hosting provider you haven't heard much about can feel like a leap of faith, so it's great to hear the experience matched the reputation you were testing us against.
We're glad your V Rising server got off to a smooth start, and Kimmy will definitely appreciate the recommendation.
The Pingplayers team.
My experience for using pingplayers…
My experience for using pingplayers support is great and Emman service is 👍 good and directly
4 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Support is at its best when it feels straightforward and effective, without unnecessary back and forth. Glad that was your experience with us.
Emman will appreciate the kind words 👍
The Pingplayers team.
Valheim trouble
I was having some trouble with my Valheim server. Kimmy updated me throughout the process, she was patient and gave me more solutions than questions. Top tier assistance, massive thanks to her.
4 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
When a problem takes a bit of digging, staying proactive and keeping the conversation moving can make all the difference. We’re glad the experience felt productive rather than frustrating.
Kimmy will be thrilled to read this. "More solutions than questions" is a compliment we'll happily take 😄
The Pingplayers team.
Kimmy was very helpful
Pingplayers service has been great and support agent Kimmy was very helpful
3 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
We work hard to make sure the service and support go hand in hand, so it’s great to know that’s been your experience.
Kimmy will appreciate the mention.
The Pingplayers team.
Everything has been done fast and super…
Everything has been done fast and super nicely, all clear ! 5/5 ! Lautaro is a great support !
2 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the fantastic review.
A good support experience should leave you with answers, not more questions. Glad everything felt straightforward and easy to work through.
Lautaro will be happy to see the shoutout.
The Pingplayers team.
Great service, quick deployment, good support
The deployment of the game servers are very quick, literally a couple of minutes.
When I had two issues, they were quick and also most helpful, so there is a really good customer service.
1 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave a review.
We believe hosting should feel effortless when everything is working and reassuring when it isn’t. It’s great to hear both sides of that experience came through for you.
We'll keep working to make sure that remains the standard.
The Pingplayers team.
really helpful and updated me all the…
really helpful and updated me all the time.
30 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Keeping people informed is one of those simple things that makes a huge difference. Even when a solution takes a little time, nobody likes wondering what's happening behind the scenes.
The Pingplayers team.
PingPlayers is a great game server…
PingPlayers is a great game server hosting company. I've had zero issues with it as far as performance. I had one tiny issue with billing, and they quickly redesigned the way adding cards to your account was done. They are very quick to resolve issues, and super fast to respond! I've been with them for almost a year, hosting my 7D2D server, and I couldn't be happier with the service! Also, Kimmy is a ROCKSTAR! She gets it done! Shoot her a message, and she'll get you fixed up with the absolute quickness!
30 mei 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a thoughtful review.
One of the things we care most about is listening when something can be improved, even if it's a small part of the overall experience. Sometimes the best changes come directly from customer feedback.
Almost a year with us is something we don't take for granted, and we're thrilled to have been part of your 7 Days to Die adventures along the way.
And as for Kimmy being a ROCKSTAR... we're running out of arguments against that claim 😄
The Pingplayers team.
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