I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Toon meer
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Lees wat reviewers zeggen
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Toon meer
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Toon meer
Bedrijf heeft geantwoord
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
874 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Nicole was helpful and quick to respond
28 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
We always aim to make getting help feel easy, so you can spend less time troubleshooting and more time enjoying your server.
Nicole will appreciate the kind words.
The Pingplayers team.
Kimmy got my server back up and running…
Kimmy got my server back up and running in no time. Server crashed. I exceed the memory limit. When I upgraded the package I didn't add the memory to that server. The crash also disabled cross-platform.
27 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Server crashes are stressful enough without the settings domino effect that can follow afterward. Glad Kimmy could get everything lined back up and get you back in the game quickly.
The Pingplayers team.
Kimmy is top tier service.
Kimmy is top tier service.
It's rare getting support that seems like they have encountered the things they're fixing before. Give Kimmy a raise.
26 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a great review.
Experience really shows when someone can recognize a problem quickly instead of treating every case like a mystery. That's something we value a lot on our support team.
And another vote for "Give Kimmy a raise." We'll make sure this one reaches her 😄
The Pingplayers team.
New server
Kimmy worked her butt off explaining mods, custom maps, and the config manager to me. unfortunately i could not get the mods to work. This was on my end. so i changed games. this was a flawless transition. the game server was easy to set up (No Mods). thank you as always Kimmy for helping me.
25 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for another great review.
Sometimes the best solution isn't forcing Plan A to work, it's finding a better path forward. We're glad the switch to a different game went smoothly and that you were able to get back to enjoying your server without the hassle.
Regardless of what game you choose to play, we'd like to have the smoothest experience for our clients. Kimmy will be delighted to read this. Thanks for continuing to trust us and we're always improving our features (mod support especially).
The Pingplayers team.
Outstandung service
Kimmy was a big help in making sure everything was working perfectly with my server, and now Im able to get myself and my friends playing together!
25 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the great review.
There's nothing better than seeing a server go from setup to everyone jumping in together. That's what it's all about.
Kimmy will be happy to know she helped get everything ready for game night.
The Pingplayers team.
Amazing server hosting service
Genuinely great server host. Lovely Customer Support. Quick replies, reliable hosting. I'm really enjoying working with Pingplayers.
23 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a lovely review.
A hosting service should feel dependable in the background and approachable when you need help, so it's great to hear both sides of the experience have been working well for you.
We're glad you're enjoying your time with us and look forward to keeping it that way.
The Pingplayers team.
I had some tech issues and needed an…
I had some tech issues and needed an assist. I hit the help button and was connected to Francis, who walked me through my questions, even taking the time to verify that I was all good. I won’t bore you with the details of my issues, however Francis was super responsive and much appreciated.
22 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this.
No worries, we'll spare everyone the technical details 😄 What matters is that you weren't left to figure things out on your own and that everything was confirmed working before the conversation ended.
Francis will appreciate the kind words.
The Pingplayers team.
Nicole made it very easy for me to…
Nicole made it very easy for me to upload a file. Thank you!
22 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
Sometimes it's the small tasks that end up causing the biggest headaches, so we're glad the process felt simple and straightforward in the end.
Nicole will appreciate the shoutout.
The Pingplayers team.
Эмман
Эмман, благодарю Вас за максимально быструю помощь в решении проблем которые у меня возникли во время аренды сервера. Быстрый ответ, мгновенная помощь. Лучший Хелпер. +Rep
22 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the great review.
Fast responses are important, but feeling like someone is genuinely there to help makes all the difference. Emman will definitely appreciate the kind words and the +Rep 😊
The Pingplayers team.
Customer support is great
Customer support is great. It was my first time making a dedicated server and they guide me throughout the process! The agent also gave me a guide for the more advance problems I need to fix on my end that is beyond their scope already (Thanks agent Kimmy!)
22 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
Your first dedicated server can definitely feel like a lot to take in, so we're happy to hear the process felt more like a guided setup than being left to figure everything out alone.
We also believe support shouldn't simply stop at the edge of a ticket. If pointing someone in the right direction helps them succeed, it's worth doing.
Kimmy will appreciate the mention.
The Pingplayers team.
I have had nothing but good…
I have had nothing but good transactions and quick response with this company. I've experience very little down time and their Tech support is topnotch.
21 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Long-term reliability is something we work hard to maintain, because the best hosting experience is often the one you barely have to think about. And when you do need us, being there quickly is just as important.
We're glad that's been your experience with us.
The Pingplayers team.
Kimmy helped me start up my server
Kimmy helped me start up my server! She was great! Helped me figure out the issue in like 5 minutes!
20 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
Getting a server from "why isn't this working?" to "let's play" in a few minutes is always a good outcome 😄
Kimmy will be happy to hear she helped get things up and running so quickly.
The Pingplayers team.
Sehr guter Support
Sehr guter Support.
Emman, war mein Ansprechpartner und hat mir alles genau erklärt.
Vielen Dank
20 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Taking the time to explain things properly can make all the difference, especially when you're dealing with something unfamiliar or technical.
Emman will appreciate the kind words.
The Pingplayers team.
Kimmy from customer support was pretty…
Kimmy from customer support was pretty knowledgeable and helpful with all the questions I had, suggest me several options in terms of customizing my server and how I can take advantage of the AI tool they had.
Definitely made a difference and make me want to do hosting services with this website.
19 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this.
The best support conversations often go beyond solving a single question and help people get more out of their server overall. Exploring different options and features can make a big difference, especially when you're still deciding how you want to run things.
We're really pleased the experience helped build your confidence in hosting with us.
Kimmy will appreciate the kind words.
The Pingplayers team.
Kimmy helped me figure out how to…
Kimmy helped me figure out how to launch my server really well
17 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting started should be exciting, not confusing, so we're glad the path from setup to launch was a smooth one.
Kimmy will be happy to hear she could help.
The Pingplayers team.
Kimmy always is the best!
18 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the shoutout.
At this point, Kimmy is building quite the reputation around here 😄 We’ll make sure she sees your kind words.
The Pingplayers team.
Kimmy was a great help
17 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking a moment to leave a review.
Sometimes the simplest feedback says it all. We'll make sure Kimmy gets the recognition.
The Pingplayers team.
Very good customer Service nicole is…
Very good customer Service nicole is best
16 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
We'll happily pass that compliment along to Nicole. Feedback like this is always great to see and helps keep the team motivated.
The Pingplayers team.
I was having trouble logging into my…
I was having trouble logging into my server and Francis was quick to respond and he resolved my issue quickly! Great customer service!
15 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting locked out of something you're trying to use is never fun, so we're glad the roadblock was cleared without turning into a long troubleshooting session.
Francis will appreciate the kind words.
The Pingplayers team.
Always a great service
Every single time our team has to reach out for some support, we are always met with a team member that goes above and beyond with their assistance. This time, we had the pleasure of being helped by Francis, and it was a treat. Our issue was resolved, and our concerns were noted, as well as passed along the correct channels. This is why we choose PingPlayers!
15 juni 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a thoughtful review.
What stands out most here is that you've had the same experience repeatedly. Anyone can have a good day, but consistency over time is what really matters, and we're proud that your team keeps finding that when you reach out to us.
We'll make sure Francis sees your kind words. Knowing that concerns were not only addressed but also properly heard and passed along means a lot.
Thank you for continuing to choose PingPlayers.
The Pingplayers team.
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