PITS Data Recovery Reviews 336

I was unable to retrieve my photos from an offline backup disk. I saw on the Net that PITS offered a recovery service. I sent them my disc and after a couple of weeks they managed to retrieve my photos. Very professional company.

PITS Data Recovery made it very easy and convenient for data recovery. Mr Eric Morgan understood my concerns and walked me through my options. He kept me posted with every update through out the process. Everything was handled professionally and on time. I appreciate their help in recovering my data on time. Than you Eric for all your help!!

Eric Morgan was very helpful in guiding me through the process of recovering my data. Very informative and attentive to my case. Helping me in anyway possible, which I truly appreciated!

Communication was great and it took no time to have a call verifying what was on the drive and what needed to be saved. They made the process pretty easy.

After a dropped hard drive, these folks were able to recover our data. Great customer service and working with us inside our budget. Thanks again.

Everyone was so nice and the experience was very easy to maneuver. The best outcome possible!

¡Una experiencia increíble y personalizada! Sentí que me estaba comunicando con una persona real y no solo con una compania. ¡Y eso que su trabajo supera los estándares corporativos! Lograron recuperar con éxito todo lo que tenía en un disco duro externo y tienen previsto enviármelo de vuelta. El costo fue un poco más alto de lo esperado, pero no hay precio para los recuerdos recuperados con los que esta compania me ayudó.

I recently ran into serious issues with my SanDisk drive and was worried I had lost my important data for good. While searching for help, I came across PITS Data Recovery and decided to reach out. I had the chance to meet with Kevin, who took the time to clearly explain the data recovery process and what I could expect. His professionalism and transparency immediately put me at ease. I’m extremely happy with both the service and the quick turnaround time, and I would highly recommend them to anyone facing similar issues.

They did recover my data. What I did not like is their pricing and business model felt a bit untruthful. They ending up being very expensive and you have no choice but to continue to pay the increasing fees once you engage. They accept credit cards for the initial payment, but all other payments have to be direct transfers. I would not use them again.

Great costumer service. All data was recovered as advertised from my damaged Zip drive. Highly recommended!

Excellent service, delivered on time with 100% recovery of data! Thank you very much Eric Morgan, Ellen, Emma and the rest of the team at Pits Data Recovery!

What made my experience great was Emma! Her professionalism and knowledge and explanation of the process made me feel confident that the data would be recoverable. And if it wasn’t, she assured me there would be no additional charges. Email updates and a phone conversation kept me informed up to the minute. The biggest asset was all correspondence being with the same representative throughout the entire process. And additionally helping me through the online process on the phone while I completed the initial application was tremendous. That to me was a huge plus. Kudos to PDR to be able to allow that to happen. I would recommend PDR to anyone who needs data recovery, and hopefully they get Emma as their agent!
Respectfully, Jim McCullough

1st Class Customer Service, accurate timeline on service delivery.

99% is not just a marketing hack. They deliver what they promise.

My case manager Eric was professional, knowledgable and helped me understand the process behind the service as well as how they arrive at the different price points.

I couldn't recommend this service more!

PITS Data Recovery was helpful and informative every step of the process.
Verified that I understood the risks and the rewards that could be involved.
The contract used was clear and concise.
I used Zelle for the payment and receipt of the payment was promptly acknowledged.
I highly recommend PITS Data Recovery

wow! it started with a regular day sitting at my computer opening up my files on my USB - when my PC told me corruption has occurred!!! panic - long story short found PITS talked to real human! I sent my USB to PITS lab - they discovered the fault and quoted me price ( more than I expected however gave me a discount as first time user) - PITS Kevin and team had success!!! recovered ALL my saved word documents, PP, and pics that were lost on my corrupted USB! THANK YOU PITS this USB was my lifeline and you recovered it all!!

Kevin was very attentive and thorough. The team clearly laid out their process, pricing, and expected completion timeframes. I only felt anxious waiting while they worked on my recovery. But they successfully recovered all of my files.

Handled project well and fully met my expectations for a large data recovery project.

This firm did exactly what they said they were going to do they had straightforward pricing and they made everything easy they followed up and we're totally reliable I was very happy with their service

When a hard drive fails it is a very stressful event and you need a reliable and trustworthy source to rectify the issue.
Also knowing where to go for this can be just as stressful . Thankfully Eric Morgan at PITS data recovery was able to help in a prompt, reliable and sympathetic manner.
I would certainly recommend them

I started out confused because the parameters of getting help for a defunct hard drive were complex and specific- but this service turned out to be amazing. The hard drive had really important interviews that I needed for a film, and it had been sitting broken in a drawer for 8 years when I finally reached out to PITT. I got them all back, beautiful and whole and fully functional for my edit. So grateful for this service!