Scam company? Order placed, no further correspondence received after ordering. Called on multiple occasions and telephone never answered, no replies to email, or contact forms. Have had to resort to... Toon meer
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Lees wat reviewers zeggen
Great experience with this company, delivery was fast, panels are great quality and easy to fit. Very outgoing company, they swapped out to a different style of panel for free and no fuss at all.... Toon meer
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... Toon meer
Bedrijf heeft geantwoord
Fantastic experience with the Coventry branch. Called them as had been let down for soffits and fascia’s, had them the next day. Then realised 2 days later the fascia’s I ordered were too small and ne... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contactgegevens
664-652 Warwick Road, B11 2HJ, Birmingham, Verenigd Koninkrijk
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4,3
Uitstekend
542 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Plastic Centre
Hi Anthony,
Thanks for the great review. We’re really pleased you found good value with us and that your delivery arrived promptly. Thank you for taking the time to leave feedback!
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Krzysztof,
Thanks for the 5-star review, we really appreciate it! Glad everything was okay and that you were happy with your order.
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi S D,
Thanks for leaving a review. We’re glad to hear you were happy with the products and the service overall. We understand your comments regarding delivery costs - we aim to balance fair pricing with making sure orders are well packaged and arrive in good condition.
We appreciate you taking the time to share your thoughts.
Kind regards,
Lily
very prompt delivery
13 februari 2026
Antwoord van The Plastic Centre
Hi Edward,
Thank you for taking the time to leave a review. Great to hear your delivery arrived promptly, we always work hard to get orders out as quickly as possible Really appreciate the feedback!
Kind regards,
Lily
Customer service
Great Customer service, always supportive with unexpected orders and lead time.
4 februari 2026
Antwoord van The Plastic Centre
Hi Aleksandra,
Thanks so much for your lovely feedback. It’s great to hear the team has been able to support you when things are urgent or unexpected - that’s exactly what we aim for. We really appreciate you taking the time to leave a review.
Kind regards,
Lily
Great service odered parts and arrived…
Great service odered parts and arrived within 2 days
6 februari 2026
Antwoord van The Plastic Centre
Hi Kayvex Windows,
Thank you for the great feedback. We’re really glad your parts arrived quickly and that you were happy with the service. It’s much appreciated.
Kind regards,
Lily
Brilliant place to find and buy plastic products.
Brilliant place to find and buy plastic products to refurnish the outside of your house when required. Superb selection of available items to find a perfect match. Great service and prices, with fast despatch and delivery, and careful secure packaging. Very pleased - and happy to know where to go for any future requirements. 5*.
28 januari 2026
Antwoord van The Plastic Centre
Hi Peter,
Thank you so much for the fantastic review. We’re really pleased to hear you found exactly what you needed and were happy with the range, service, pricing, and delivery. It means a lot to know everything arrived safely and met your expectations.
We truly appreciate you taking the time to share your experience.
Kind regards,
Lily
Could have been perfect...but
Dispatch and delivery was seamless, packaging was spot on.
However,
I wasn't able to get an invoice from their website for some reason, so I emailed them to get the invoice, to which there was no response. I personally won't be using them again as this has left me personally out of pocket, as without that invoice I can't claim my money back from my company.
28 januari 2026
Antwoord van The Plastic Centre
Hi Bobby,
Thank you for your feedback. We’re really pleased to hear dispatch, delivery, and packaging all met expectations, but we’re sorry for the frustration caused by not receiving the invoice when you needed it.
We’ve tried calling a few times to help resolve this but haven’t been able to reach you. We’ve also checked several times for an email from you requesting the invoice, but unfortunately we haven’t been able to locate one. The invoice has now been sent to the email address provided when the order was placed, in case a previous message was misspelled or sent to a different address.
If there’s anything further you need, please feel free to get in touch — we’re always happy to help.
Kind regards,
Lily
My order was dealt with very…
My order was dealt with very efficiently and delivered on time well wrapped.
thank you
29 januari 2026
Antwoord van The Plastic Centre
Hi Mr Crundwell,
Thanks very much for your lovely feedback. We’re really glad everything arrived on time, well wrapped and that the whole process went smoothly for you. It’s much appreciated!
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Aliesia,
Thank you for your kind words, it was a pleasure to help! Really glad everything was sorted, and the feedback is truly appreciated.
Best wishes,
Lily
I searched almost everywhere to get a…
I searched almost everywhere to get a replacement 19" round steel inspection cover.
Your plastic cover was perfect, will fit when the weather improves, there are 2 more that will also need replacing .
28 januari 2026
Antwoord van The Plastic Centre
Hi James,
Thank you so much for your review! We’re thrilled to hear that our Aquaflow 470mm Round Plastic Manhole Cover & Frame was a perfect fit. It’s great to know it’s ready to go once the weather improves.
When it comes to the other two covers, we’d be more than happy to help you replace them too - just give us a shout and we’ll make sure you get exactly what you need.
We really appreciate your feedback and your support; it means a lot to us!
Kind regards,
Lily
Antwoord van The Plastic Centre
Thank you for your review! We’re glad we could help find the right solution for you and get everything shipped out quickly. Your feedback is much appreciated!
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Stewart,
Thank you for your review! We’re pleased to hear you received great service and that the product was exactly what you needed. We appreciate your feedback.
Kind regards,
Lily
Plastic fascia
Product as described, packed well, delivered and updated when it would arrive. Happy customer🙂
7 januari 2026
Antwoord van The Plastic Centre
Hi Mike,
Thank you for the 5-star review! We’re really pleased to hear you were happy with the product, packaging, and delivery. It’s great to know you’re a happy customer — we really appreciate your feedback.
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Mr Rands,
Thank you for your review. We’re pleased to hear you were happy with the quality of the product and the packaging. We appreciate your feedback and look forward to assisting you again.
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Tim,
Thank you for your review! We’re glad your order arrived on time and did exactly what you needed. We appreciate your feedback and hope to help you again in the future.
Kind regards,
Lily
Bought 3m rigid angle on Monday 5th
Bought 3m rigid angle on Monday 5th. Paid £25 plus £12 next day delivery. No order confirmation, no product (4 days later) and nobody answers the phone. Have they gone bust??
5 januari 2026
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hi Mark,
Thank you for your review. We’d like to reassure you that we are very much trading. Your order was dispatched the next working day; however, unfortunately the item was damaged during transit, and the courier did not notify us at the time.
Once you emailed us to make us aware of the issue, we were able to investigate promptly and issue a full refund. We’re sorry for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Kevin,
Thank you for the great review! We’re pleased to hear you were happy with the price, quality, and the pick-up service. We really appreciate your feedback and look forward to helping you again.
Kind regards,
Lily
Ordered some stuff last summer
Ordered some stuff last summer. Everything was great. They delivered the items within the timeframe they promised and the boards were all good.
1 augustus 2025
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hi Yas,
Thanks for taking the time to leave a review. It’s great to hear your order was delivered as promised and that you were happy with the quality of the boards. We appreciate your feedback and look forward to working with you again.
Kind regards,
Lily
Paid but no goods
Ordered and paid some 10 days ago. The wrong item was delivered. In spite of multiple emails and multiple attempts to phone, no response and the phones are just not answered.
[update] Payment refunded, with apologies.
30 november 2025
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hi JDN,
Thank you for updating your review. We’re pleased that the matter has now been resolved and that a full refund was issued along with our apologies. We appreciate your patience while this was addressed and thank you for bringing the issue to our attention.
Kind regards,
Lily
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