Scam company? Order placed, no further correspondence received after ordering. Called on multiple occasions and telephone never answered, no replies to email, or contact forms. Have had to resort to... Toon meer
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Lees wat reviewers zeggen
Great experience with this company, delivery was fast, panels are great quality and easy to fit. Very outgoing company, they swapped out to a different style of panel for free and no fuss at all.... Toon meer
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... Toon meer
Bedrijf heeft geantwoord
Fantastic experience with the Coventry branch. Called them as had been let down for soffits and fascia’s, had them the next day. Then realised 2 days later the fascia’s I ordered were too small and ne... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contactgegevens
664-652 Warwick Road, B11 2HJ, Birmingham, Verenigd Koninkrijk
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4,3
Uitstekend
542 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van The Plastic Centre
Hi John,
Thank you for your great review! We’re pleased to hear you found our website easy to use and the service prompt and efficient. We really appreciate your feedback and look forward to helping you again.
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Stephen,
Thank you for your review! We’re glad to hear you received excellent service and that everything arrived on time. We appreciate your feedback and hope to help you again soon.
Kind regards,
Lily
My odred wasn't delivered
Thank you plastic centre for beaing here 4 me and sorting problems even when fedex let you down
26 november 2025
Antwoord van The Plastic Centre
Hi ScottishMK,
Thanks for taking the time to leave a review. We’re really pleased we could help get things sorted for you, even when things didn’t go to plan with the courier. Your patience and understanding are much appreciated, and we’re glad we could support you through it.
Kind regards,
Lily
Ive recently started using plastic…
Ive recently started using plastic centre cramlington after a long time and I would highly recommend speaking with DJ the branch manager, he’s down to earth and very professional, top service
16 oktober 2025
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hi Craig,
Thanks for taking the time to leave a review. Great to hear you’re back with the Cramlington branch and that DJ has been able to give you the level of service you expect. He’ll be chuffed to hear your feedback — thanks again for the recommendation!
Kind regards,
Lily
Excellent pricing & availability
Excellent pricing, instant availability and fast shipping. The item was well protected and is now successfully in service.
27 oktober 2025
Antwoord van The Plastic Centre
Hi Joel,
Thank you for your excellent review! We’re really pleased to hear you were happy with the pricing, quick availability, and fast delivery — and great to know the item is already in use. We appreciate your feedback and hope to assist you again soon.
Kind regards,
Lily
Great service and great product
Great service and great product. Used for several projects in the house all look great. Ź
27 oktober 2025
Antwoord van The Plastic Centre
Hi Railton,
Thank you for your great review! We’re delighted to hear you’re happy with both the service and the products, and it’s fantastic that they’ve worked well for several projects around your home. We really appreciate your continued support and kind feedback.
Kind regards,
Lily
Excellent product and price and pretty…
Excellent product and price and pretty good postal service
27 oktober 2025
Antwoord van The Plastic Centre
Hi Ian,
Thanks for the great review! We’re glad to hear you’re happy with both the product and the price, and that your order arrived smoothly! We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
Antwoord van The Plastic Centre
Hi Howard,
Thank you for your kind review! We’re delighted to hear you were pleased with the quality of our products and found our team helpful. We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
Sent the wrong panels but sorted it out
Sent the wrong panels to being with, but done their utmost to sort out the issue. So can't fault them in the end.
30 september 2025
Antwoord van The Plastic Centre
Hi Dave,
Thanks so much for the 5-star review! We really appreciate your patience and are glad our team could quickly sort things out for you. Great to hear everything worked out in the end — we look forward to helping you again soon!
Kind regards,
Lily
Really good service and quick delivery
Really good service and quick delivery
Happy with the way the did everything from start to finish
29 september 2025
Antwoord van The Plastic Centre
Hi Shaheen,
Thank you for the great review! We’re delighted to hear you were happy with the service and quick delivery from start to finish. We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
delivered on time friendly driver thanks
28 september 2025
Antwoord van The Plastic Centre
Hi Lorna,
Thank you for taking the time to leave a review! We’re really pleased to hear your order arrived on time and that our driver was friendly and helpful. It’s great to know everything went smoothly — we appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
Great Service
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply or even acknowledge the voicemail/email. Jamie from Plastic Centre priced the job, provided an installation date. Jamie arrived on the appointed day, all panes replaced with minimum disruption, tidied up, cleaned all the replacement glass. Very friendly, courteous, professional fella. Would highly recommend
22 september 2025
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hi Gary,
Thank you for your fantastic review! We’re so pleased to hear that Jamie was able to provide you with a professional, friendly, and efficient service. We’ll make sure your kind words are passed on to him — feedback like this really means a lot to our team.
We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
Lily
Great Service at the Cramlington branch
Visited the Cramlington branch today 16th September 2025.
The manager D J gave us product advice and talked us through the kit we needed to fix our gutter problems. What a star!! 10/10 for customer service. Please give him a pat on the back he absolutely deserves it. What a great guy.
16 september 2025
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hello Mr. Evans,
Thank you so much for your kind review. We’re delighted to hear that DJ at our Cramlington branch was able to give you the advice and support you needed — we’ll be sure to pass on your fantastic feedback to him. It’s great to know his service made such a positive difference to your visit.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind regards,
Lily
I had the most horrific experience in…
I had the most horrific experience in the Gloucester branch, I had the previous day spent almost £900 for plastic guttering and fittings.
I had been dealing with Simon over the phone, Simon was extremely helpful and because of his enthusiasm and skill I decided to give him my business, he was not the cheapest however he could deliver promptly.
This was a rush order and I miss a couple of things off but also needed to return a few bits.
I was confronted with a horrible rude manager who was only interested in cashing up, I was charged 20% restocking and 3 clips which I wanted replaced as they were faulty however the manager threw the clips in the bin, when I questioned the replacements or the refund… I was told they left here in perfect condition “you must have broken them” therefore no refund, I took the faulty clips away.
It was a horrible experience, I was refused access to a more senior manager or to the M D on the basis that as the branch manager she Jacky O’Shea knows best.
People skills are clearly not a requirement in this branch.
12 september 2025
Review zonder uitnodiging
Antwoord van The Plastic Centre
Hello Tom,
Thank you for your feedback. We are very sorry to hear about your experience at our Gloucester branch, and we understand how frustrating this must have been, especially after the positive service you received from Simon.
We take all feedback seriously and would like the opportunity to look into this further for you. Please contact us at 0121 227 5093 with your order details so we can review the situation and work towards a solution.
Kind regards,
Lily
Helpful staff
Helpful staff, easy to order and a good quality product at a competitive price!!
29 augustus 2025
Antwoord van The Plastic Centre
Thank you, Glyn , your feedback is much appreciated !
high quality product
delivered in two days as agreed, well worth the money, much cheaper than diy store!
27 augustus 2025
Antwoord van The Plastic Centre
Thank you very much for your kind feedback , much appreciated !
Still waiting
We haven’t received our product and we’ve not heard from plastic centre we paid £12 for delivery but it’s not arrived and we haven’t had a update
After writing my review the company contacted me apologised and chased my item and resent it I have now received 2 items which both arrived on the same day The assistant sorted the problem and I am happy with the result and service i received
27 augustus 2025
Antwoord van The Plastic Centre
As I assumed , Royal Mail had a delay and that caused you having the initial order and the resent one in the same time . Thank you very much for letting us know and I appreciate your understanding .
Antwoord van The Plastic Centre
Thank you, Alan, your feedback is much appreciated !
Cladding arrived earlier
Cladding arrived earlier, happy with communication, definitely use them again.
29 juli 2025
Antwoord van The Plastic Centre
Thank you, Juozas, your feedback is much appreciated !
Antwoord van The Plastic Centre
Thank you, Catherine, your feedback is much appreciated !
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