Platinummobility Reviews 

Excellent comunication. Quality product at reasonable cost. Quick delivery.

The platinum showroom staff where amazing at helping me find the most suitable scooter. However the issues I had was with delivery and communication. The delivery kept being delayed and I had to keep chasing them to see what was going on.

I needed a specific wheelchair for my husband and due to his sudden decline in his dementia found myself needing guidance in what was best for us, I received a professional support from all concerned and look forward to delivery this week.

Arrived two dadd earlier than I was expecting
Great condition focused wheelchair
Not my first purchase .from company would highly
Themm

I was in a dark place as nhs said after 30 years of having nhs power chairs off them because of cerebral palsy and not able to walk properly the new company that work for nhs made the decision that I don’t need a wheelchair and didn’t want to listen I’m a 38 years of age I found platinum on eBay I’m having to pay for a wheelchair now with help from family and friends. But These people listened to what I wanted and helped me get the right wheelchair even let me try a few before the decision of which chair I chose thank you so much so grateful for all your help 🥰

10/10 amazing service

Bought an invacare tdx sp2. The communication through out was fabulous, The chair arrived looking like new, it was refurbished to a very high standard. It was clean and fully operational upon arrival. Minimum assembly needed and delivery was really fast. Will be using for all future chairs as the service was top notch.

The way they looked after us after we purchased a wheelchair and had to ask if we could change it for another one They are so polite nothing was any trouble could ring them and they would answer and sort it It was a pleasure to do business with them •

I met with Ben at showroom very helpful & honest , happy with my power wheelchair & would recommend Platinum Mobility

Scooter as described
Easy to assemble and dismantle

Friendly, fantastic service

People where helpful. And did the extra mile by opening on the weekend.was patient.

I would give 10 stars if I could. They saved me when I needed help the most! I got a second-hand chair (unfortunately not from these great people), had no idea what I was doing with it, and it broke the same day I got it. I posted a question on social media, and Rachel and Ben came to my rescue. They saved me a lot of money, which I don't have either! I won't be going anywhere else now, and I will be 1000% recommend them. Thank you again 😊

Excellent, powerchair purchased 2 weeks ago fast delivery but small problem found. Telephoned Ben and he had the chair back and sorted the problem very quickly, it’s now perfect. I definitely recommend Platinum Mobility for their excellent service, customer care and very competitive priced products. I would definitely return in the future.

Excellent friendly customer service before placing the order. I opted to have my chosen wheelchair delivered by an engineer who could make any necessary adjustments to the ‘fit’ of the wheelchair. The delivery was arranged for the following week. The engineer was on time and extremely thorough and helpful. I will definitely go to Platinum Mobility first next time I need to change my wheelchair.

This is totally honest review I’ve had ms for 10 years now and bought electric wheelchairs & Scooters from various companies they were crap but then I found Platinum Mobility on eBay and have bought 3 electric wheelchairs 1 for my mam, A Quantum 4front 2 for going off road and a Q300m with 14” wheels which I take my black labs out for walks 5 times a day. Platinum Wheelchairs are immaculate honestly plus their Aftercare service is second to none. Emma & Ben go out of their way to help you. This is the truth I would 100% recommend Platinum to everyone that needs a good wheelchair or scooter there prices are amazing considering that one of mine brand new would cost about £12,000 and bought off them for £1900. You will not find a better company out there believe me I’ve been conned by a lot of them. So keep your money and look at eBay for platinum or just go and visit them you will not find a better company. Michael

I found Platinum Mobility through a social media advert when I needed my first motorised wheelchair. Ben was extremely helpful, taking the time to understand what I needed and guiding me towards a rise and tilt wheelchair. Delivery by Jason was excellent. There was a small issue with the original wheelchair, but it was resolved quickly with a replacement delivered the following week. Great service throughout — I would definitely recommend Platinum Mobility.

Very friendly very helpful and went out of the way to help

A very quick and professional service with good communication.importantly, paying was done very quickly. I would recommend selling to PM. Recommended.