playalberta.ca Reviews 139

Down 720k. Total deposits 768k withdrawal 48k total loss 720k. Deposit if you want to lose. That will be the only outcome. Unless you are in a Hamlet with a population of 20 people, they seem to be the only ones that win. Edmonton and Calgary residents have the lowest odds of winning at nearly zero. The small Hamlets get the biggest odds and are given the most wins, even though they have the lowest population.I have used it for 3 years. I lost 14000 dollars in the last 9 days and finally quit the site. In all those deposits I never had one opportunity to make a withdrawal. Not once did i go up it was all deposit and downhill loss. The time and day you use the site matter the most. But it’s really difficult to find that exact moment you can win something. It can take weeks or months. Some accounts might only be set to always lose. It’s really up to Playalberta who they want to win and lose. They can turn your account on at anytime for winning or losing. It’s not Random at all in the sense of winning. It’s random for the outcome of the spins, but who wins and when is programmed and decided. Playalberta gives the majority to little Hamets and towns. The RTPs are not achievable and are impossible. You can’t get a 92 percent return if you can never hit anything. At the very least we need an investigation, how much money has went in how much went out and how much is supposed to go out. Playalberta operator I believe has taken much much more than their allotment.

This site used to be fun where you actually used to win. Now you are constantly losing, Not able to load certain games even when mentioning it to the people of play alberta and they still don't fix the issues. You're safer getting a drug addict to invest in your money then to expect any winnings from play alberta!

Negative stars of possible. This website and it's platform is nothing but garbage. Considering it's the only regulated site in Alberta you'd think they'd have some pride in their services. But no. The site purposely takes forever to accept bets, rejects a bet, and then subsequently lowers the odds. It's garbage. They know they're going to get rocked by the big players comong in 2026, so they're doing everything possible to drive up profits. shady shady work PA

They cheat, and should be sued out of existence. If you play for more than an hour, they feel that it is their right to reduce your odds to near zero, thus dropping your balance to zero very quickly. I just saw my money disappear in a very short time, watching my balance drop every spin, win or not. That is normally referred to as fraud and theft.

Since I registered my account in 2020, they have never paid out any of my winnings, which have accumulated to several hundred Canadian dollars. I've called customer service countless times; the service is atrocious. Every time, they give me various excuses or tell me that a manager will call me, but I've never received a call from them. There's no website worse than this; I even suspect it's a scam. I strongly advise against playing games or buying any lottery tickets on this website.

Maybe be more fare all this gambling site does is take your money

So I tried this casino when I was visiting Alberta at the beginning of November and won $500. I go to withdrawal my money, and It won't let me. I need verification documents, they give me a list of documents they accept. I submit the documents, then go to withdrawal again, then get an error message stating I have to contact support. So I contact support, who say oh one of the documents you submitted was not valid. So we go back and forth about what documents they accept. So I re submit new documents, and nope they say because the document is more than 6 months old, they can't accept it. So I submit more documents. This is just to prove my name and address. Which all the documents had the same name and address. Fast forward to today. December 27, 2025. Still have not been able to withdrawal my funds because the new documents I have submitted are under review. DO NOT WASTE MONEY on this site.

If you want to lose money play here, they'll take, take, take and if you win, you never get to claim it! Ever person here who wrote a negative review are true! Customer service is AI, you never get to speak to a real person, if you do? Is that a real person? WOW! I have never seen such a...you can't even describe how bad it is at this site, it's that bad. If you really want to lose your good money that bad, go lose it in person at a real liver casino. River Cree, The Yellowhead are good place's to start. This is a terrible place to play slot, or anything for that matter. More yet, when you try to send documents, they...never mind! It's all around bad...they should be investigated and or reported. I think I'll do that so they don't rip off anymore good folks.

It’s been 4 different days I’ve played for approx 10 mins. and a message pops up saying I have reached my daily limit, etc. I went online to sort it out and you get a generic message and none of it is going to fix the issue. I wait for an agent, greets me, so I explain it and they can’t do a thing for you. Bimbo me…I did that 4 times! 😡🥵🥵🫣 Now I see I can actually call someone to fix the issue 😆🙄 Why can’t these robots and agents just give you their phone # 🙇🏼‍♀️🙄🙄

Thx for sharing…Merry Christmas and May Our Lord Bless You In Everyway That You Deserve 🙏🏼

Painfully poor customer service. First you have to get past the artificial ai responses that don’t acknowledge there is any problem but offer some COURTESY games for your inconvenience. The initial way they got me in was to offer ten plays of Loaded 7s which failed to work. The wager per play was showing as 6 cents and it kept saying try later. Six hours later got through to a supposed live person who credited my account with the value: sixty cents!!!! What a ripoff!!!

I tried to purchase 30$ lotto max. Transaction did not go through but got a email saying they charge my credit card 30$ and its going into my play alberta account. I tried buying ticket again and it said it didn’t go through so i tried again and it went through. I check my credit card and it charged me twice even though it said transaction did not work. I complained and its been 4 days with no reply. I will never use this site again. I wouldn’t doubt they will take my money if i won something big. Don't use this site. Zero customer service.

I am a Blackjack player. Created an account and played during Covid. Had a bad experience so never re-deposited cash. Went back again December 2025 and had the exact same bad experience; that is a completely unnatural flow of the cards. You will be permitted to win a bit, and your cash balance will rise, after which the computer decides you've played long enough and you will lose, lose, lose lose with the "dealer" winning 85% of the hands. A completely unnatural and not even subtle flow of the cards. Find a more realistic site.

I m an alberta resident and thought ok cant be possibly any worse than Jackpot city that I was playing and lets just say covid got started and chased mylosses to the tune of almost 200grand . Yup stupid but IM retired and single now so none to leave it to. I know judge me if you like as its truly a bad excuse. Got addicted. Then switched to play Ab in early 2024 ish. Money stays here in Alberta and its regulated by alta govt. Have since lost almost every time played . recorded my sessions . Never won over 800 dollars but have since lost approx another 150 ,000 give or take. no longer deposit more than 600 now as a daily limit . never seen anything like it! I play almost 85% bj maybe bitof slots. its like i can tell you the cards before they come like some bad algorithm? i ve tried to stay away from the online bj as its the worst . Live bj has not been kind at all but that must be real as its a live dealer? The online however is unreal . over 150 sessions tracked and it can literally win 10-12 hands in a row especially if you your bet. Doubles futile. 20 is met with dealer 21. I play now as I find it comical and truly unreal. I now I should just give this money to a better cause but I thought I was but now read its no longer even managed by AGLC ? Is this money I contribute even going back to needy Albertans? If there are others that have played as much on this site as I have and do not agree with my post I would love to hear from you . I have been truly embarrassed as a loyal Albertan to have felt a need to post this.

Hands down the worst online casino going you can deposit $100 and literally spin till the hundred is gone and maybe win three dollars in the whole time it’s junk

This site is a scam I am not sure where it is actually hosted but it has no government oversight
This is the algorithm they employ.
You deposit loose almost all hit big like maybe 100 times your bet then back to zero
I have played many other sites and you win some loose some but on play you will loose every single time.
I can’t wait for the class action on this site sad thing is no one will see jail time

Play Alberta is a legal scam, if you win $50 on $10000, they take another $1000 to offset the $50. Zero return on investment. Complete scam. If you withdraw $10, burns you for another $500. Zero regulation, zero RTP.

A shame on all Albertans

thieves

And proud about it

Non-operational and non-functional. Site is closing down due to lack of users. They are just collecting as much money as possible before the shutdown. First noticed by the Daily Jackpot Sudden low balance, never gets higher than 100 dollars when it used to get into the thousands. AGLC confirms Playalberta is shutting its doors due to lack of users.

Purchased $100 Oilers 50/50 what’s supposed to receive $25 Bet bonus and $25 Casino bonus took 9 business days to recite the bonus codes and they didn’t work was told play alberta was aware of the issue and it would be resolved shortly. Code’s never did work after they expired I filled out the contract form on play alberta relaying my experience with dates. It’s been a week and no response. What ripoff.