Plesser's Appliance Reviews 

10.853
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are very Slow on Response & Secondly They are using Shipping AM Trucking which is worst Service i have so far experience I Placed order on Sep/16 & They will delivery Appliance by Oct/06 its... Toon meer

Beoordeeld met 5 van de 5 sterren

Big shoutout to Peter Romano my sales representative, he returned my call quickly, went over my complete appliance order to ensure my selections were exactly what me and my wife wanted! I can’t say... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited until after delivery to write this review... 4 days after ordering the appliance it arrived...a great turnaround time. Based on this, my first purchase at Plesser's, I would recommend orderi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(10.853)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good experience

Setting up delivery was easy. Team arrived on time with great communication. Very professional install and pleasant guys. Clean and neat! Pleased.

16 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad our team exceeded your expectations. Thank you for choosing us and for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Jose and his partner arrived ON TIME

Jose and his partner arrived ON TIME!
They unloaded my washer and brought it in carefully but quickly without banging into any walls. They were courteous and prompt and even moved our dryer to the garage as a courtesy. All in less than a half hour! This is the kind of service I appreciate but don’t receive much nowadays. Thank you Jose and partner! Job well done!!

15 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're thrilled to hear about your positive experience! It's wonderful to know that Jose and his partner provided such excellent service. We strive to deliver efficient and courteous service, and we're glad they exceeded your expectations. We appreciate your kind words and will share your feedback with the team.

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Sales person Meg was professional and helpful. She answered all our questions and did her best to give us the best price and delivery date. The Delivery service as well as the delivery itself was on time and well done. A pleasant experience. Love my new Fridgidare Range !

13 mei 2025
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Antwoord van Plesser's Appliance

We are so happy to hear about your positive experience! It's wonderful to know that you found our sales associate to be professional and helpful. We strive to make every customer interaction a positive one, and we're delighted that you found your experience with our delivery team to be equally exceptional. We appreciate your kind words and hope you enjoy your new range.

Beoordeeld met 5 van de 5 sterren

Kyle is very professional and friendly…

Kyle is very professional and friendly at the same time.

14 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're so glad to hear that you had a positive experience with Kyle. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and it's wonderful to know that Kyle embodies that commitment.

Beoordeeld met 5 van de 5 sterren

Plesser's has always provided me with…

Plesser's has always provided me with great appliances, pricing and warranties. I also want to highlight my sales representative Eugene Coughlin. He is one of the most knowledgeable and pleasant professionals I have ever worked with.

13 mei 2025
Beoordeeld met 5 van de 5 sterren

Plesser’s is a rare precious gem in a…

Plesser’s is a rare precious gem in a world of knock-offs. The service is impeccable and each experience I have had with appliance purchase is better than the last. Thank you for your age-old commitment to excellence.

9 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We are so grateful for your kind words! It is truly rewarding to hear that you appreciate our commitment to providing exceptional service and quality appliances. We strive to make every customer experience positive, and we are thrilled that you have consistently enjoyed your interactions with us. Thank you for choosing our company and for your continued support.

Beoordeeld met 5 van de 5 sterren

Quick delivery

8 mei 2025
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Antwoord van Plesser's Appliance

We're so glad to hear you had a quick delivery. Thank you for sharing your experience and for shopping at Plesser's!

Beoordeeld met 4 van de 5 sterren

The online transaction went well

The online transaction went well. A few follow up phone calls required a bit of wait time but overall a good transaction.

8 mei 2025
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Antwoord van Plesser's Appliance

We appreciate your feedback and are glad to hear that your online transaction went smoothly. We understand that wait times can be frustrating, and we're always working to improve our customer service. Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

In stock , fast shipping, great customer service. Adam made the purchase super easy.

8 mei 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad that Adam was able to make your purchase seamless.

Beoordeeld met 5 van de 5 sterren

The sales agent was very knowledgeable.

It was very easy and the person I talked to was very helpful.

7 mei 2025
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Antwoord van Plesser's Appliance

We appreciate you taking the time to share your positive experience. We're glad to hear that you found the process easy and that our team member was helpful.

Beoordeeld met 1 van de 5 sterren

Changed my delivery date to a day…

Changed my delivery date to a day later. Then the very next day contacted me to deliver part of my delivery to the original delivery date. Was given instructions to leave the appliance in a screened in room in the backyard. Did not leave the appliance inside the room, it was left outside on the steps. Thank goodness the weather cooperated and nothing became wet. I had to move the appliance inside myself!
The night before my delivery, I was never contacted for a delivery time!
Thank goodness the delivery people called me that very morning to give me their estimated arrival.
Plesser’s was extremely unprofessional in how they handled my purchase and delivery!
I complained to no avail, further supports my thoughts that Plesser does not care about how they treat their customers. After all this, I never even received a phone call to follow up.
The only positive in this situation was the installer was very kind, neat and professional!

8 mei 2025
Beoordeeld met 5 van de 5 sterren

Plessers has been an excellent…

Plessers has been an excellent appliance store for us for many years. We truly appreciate their service, competitive prices, and many products to choose from. Thank you, again, Plessers

8 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear that you've had a positive experience with our store for many years. We strive to provide exceptional service, competitive prices, and a wide selection of products to meet our customers' needs. Thank you for your continued support.

Beoordeeld met 5 van de 5 sterren

On line purchase went extremely…well

On line purchase went extremely well,very helpful customer service,gas range arrived on time in good condition and good delivery service .love my new range

22 april 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear about your positive experience! It's wonderful to know that you had a smooth online purchase, received excellent customer service, and are happy with your new range. We appreciate your kind words and hope you enjoy your new appliance for many years to come.

Beoordeeld met 5 van de 5 sterren

Michael Erhart was great

Michael Erhart was great. Professional. Understood what we wanted and delivered!! Highly recommend.

30 april 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear about your positive experience with Michael. We appreciate your kind words and are glad you found him to be professional and helpful. We strive to provide excellent service and are delighted that Michael met your expectations.

Beoordeeld met 5 van de 5 sterren

This is our first time using Plessers…

This is our first time using Plessers and we were very pleased. Our salesperson, Michael Erhart, was very nice and knowledgeable. We were also happy with the drivers, only know one of them as Doug. We were also kept informed during entire process on delivery. Would use Plessers again.

2 mei 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent customer service and are glad that you found our salesperson and drivers to be helpful and knowledgeable. We're also pleased that you were kept informed throughout the delivery process. We appreciate your business and hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Gerard was great!

Gerard was very personable yet professional when I called regarding a bit of confusion regarding the web pricing...Gerard was able to take my order verbally on the phone and was completed within a few minutes....most helpful ..

30 april 2025
Review zonder uitnodiging
Logo Plesser's Appliance

Antwoord van Plesser's Appliance

We appreciate you taking the time to share your positive experience. We're thrilled to hear that Gerard was able to provide you with such excellent service and resolve your confusion quickly and efficiently. We strive to provide our customers with a seamless and enjoyable experience, and we're glad that Gerard was able to exceed your expectations.

Beoordeeld met 5 van de 5 sterren

Seamless delivery

Seamless delivery. Courteous and efficient. Highly recommend

2 mei 2025
Review zonder uitnodiging
Logo Plesser's Appliance

Antwoord van Plesser's Appliance

Thank you for your kind words. We're thrilled to hear about your positive experience. We appreciate your recommendation and are dedicated to providing excellent service.

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