Plesser's Appliance Reviews 

10.853
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are very Slow on Response & Secondly They are using Shipping AM Trucking which is worst Service i have so far experience I Placed order on Sep/16 & They will delivery Appliance by Oct/06 its... Toon meer

Beoordeeld met 5 van de 5 sterren

Big shoutout to Peter Romano my sales representative, he returned my call quickly, went over my complete appliance order to ensure my selections were exactly what me and my wife wanted! I can’t say... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited until after delivery to write this review... 4 days after ordering the appliance it arrived...a great turnaround time. Based on this, my first purchase at Plesser's, I would recommend orderi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(10.853)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

The transaction went smoothly and I was…

The transaction went smoothly and I was even given a discount on the protection plan without asking BUT - it's probably out of Plesser's control but I was told the range would be delivered between 4/22 and 4/28 - it was delivered late in the afternoon on 4/29. Make sure you really don't need it ASAP before you place an order.

17 april 2025
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Antwoord van Plesser's Appliance

We appreciate your feedback and understand your disappointment about the delayed delivery. While we strive to meet our estimated delivery windows, unforeseen circumstances can sometimes impact our timelines. We're glad you had a smooth transaction and received a discount. We'll continue working to improve our delivery accuracy.

Beoordeeld met 5 van de 5 sterren

The team that delivered my Weber grill…

The team that delivered my Weber grill was excellent. Very accommodating and professional. Five stars.

30 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about the positive experience you had with our delivery team. Their dedication to providing excellent customer service is something we strive for.

Beoordeeld met 5 van de 5 sterren

New Appliance Purchase

Adam Bayram, my sales rep, did a great job in processing my order. He answered all my questions precisely and completed the order in a timely manner. Plesser's always has great prices and promotions

30 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience with Adam Bayram. We strive to provide exceptional customer service and are glad that Adam was able to assist you with your order. We are also pleased that you find our prices and promotions to be competitive.

Beoordeeld met 5 van de 5 sterren

Plesser’s Appliance Gives Great Customer Satisfaction

I have bought appliances through the years from Plesser’s with positive results. I must say your sales manager Gene was outstanding this Monday when my Samsung refrigerator died. He was very knowledgeable and patient. Due to the certain specs I needed he, on the phone, completely helped me with the model and had it delivered within less than 2 days! I’d like to give a shout out to the delivery service who completed the delivery and set up the refrigerator with ease. Thank you Plesser’s!!

29 april 2025
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Antwoord van Plesser's Appliance

We truly appreciate your kind words and positive feedback. It's wonderful to hear about your positive experience with our sales manager and the delivery service. We strive to provide exceptional customer service and are thrilled that you were satisfied with the entire process, from the knowledgeable guidance you received to the prompt delivery and setup. Your satisfaction is our top priority, and we're glad to hear that we exceeded your expectations.

Beoordeeld met 5 van de 5 sterren

Cafe Dishwasher Purchase

This was our second purchase of Cafe appliances with Emily at Plessers. She clearly answered our questions and made the purchase simple and straightforward. She was able to schedule a quick delivery for us.

22 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience with Emily. It's wonderful to know that she was able to provide you with the information and support you needed to make your purchase seamless. We strive to make our customers' experiences as easy and enjoyable as possible, and we're glad that Emily was able to deliver on that promise.

Beoordeeld met 5 van de 5 sterren

The delivery men were very nice and…

The delivery men were very nice and worked very well together.

29 april 2025
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Antwoord van Plesser's Appliance

We're happy to hear that you had a positive experience with our delivery team. Their dedication to providing excellent service is something we strive for.

Beoordeeld met 5 van de 5 sterren

Easy to do business with

Easy to do business with
Keeped me informed every step of the way

28 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are glad to hear you found our process easy and that we kept you informed throughout.

Beoordeeld met 5 van de 5 sterren

Plesser's is on top of their game

Plesser's is on top of their game. The purchase was easy, and the installation even easier. They fully communicated with me every step of the way, and the entire experience was flawless. I'll never shop anywhere else.

24 april 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our company. We strive to provide our customers with a seamless and enjoyable experience, and we are delighted that we were able to meet your expectations. We appreciate your business and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Plesser's Appliances was a pleasure to…

Plesser's Appliances was a pleasure to deal with. My salesperson, Gene, was the best. The prices were more than fair and customer service was outstanding. I will definitely order from Plesser's again and recommend it to my friends.

26 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our company. We strive to provide our customers with excellent service and fair prices. We are also very proud of our team and are glad that you found Gene to be helpful. We appreciate your recommendation and hope to see you again soon.

Beoordeeld met 4 van de 5 sterren

Peter was great

Peter was great. Was very helpful every step of the way. Now the delivery department was not that helpful.

13 maart 2025
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Antwoord van Plesser's Appliance

We appreciate your feedback. We're glad to hear that Peter was helpful. We'll share your comments about the delivery department with the team.

Beoordeeld met 5 van de 5 sterren

Best prices and delivery team was…

Best prices and delivery team was professional and easy to work with

16 april 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words! We're thrilled to hear you had a positive experience with our pricing and delivery team. We strive to provide excellent customer service, and your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Adam was great

Adam was great. He was very professional and knowledgeable.

25 april 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear about your positive experience. We appreciate your kind words about Adam's professionalism and expertise. We strive to provide excellent service and are glad you found it here.

Beoordeeld met 5 van de 5 sterren

My entire family has always used…

My entire family has always used Plesser's for our appliances. From ordering to installation, it's a simple, organized, trusted-and-true process and that's why we consistently return!

26 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We are so happy to hear about your positive experience with our company. It is wonderful to know that you and your family have trusted us with your appliance needs for so long. We strive to provide a simple and organized process from start to finish, and we are thrilled to hear that we have met your expectations. Thank you for your continued loyalty and support.

Beoordeeld met 5 van de 5 sterren

Emily was a big help

Emily was a big help, items came quickly and Plessers kept in contact with me through the whole process! Very happy with service and my fridge and stove.

14 april 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear you had a positive experience! It's wonderful to know Emily was able to assist you and that you were kept informed throughout the process. We strive to provide excellent customer service and are happy to hear that our efforts were appreciated.

Beoordeeld met 1 van de 5 sterren

Repeat customer Not Happy

2nd time ordering appliances with in 5 years. First time everything went well.
This time Not Happy!
Communication sucks
mostly with shipping, I understood shipping was 3rd party, when I ordered understood could be a week to get appliances, NOT longer. Been a week received email stating with in next 10 days. Have not received a call of when to expect. NOT ACCEPTIBLE. I have reached out to salesman MULTIPLE times and have no expected date.

24 april 2025
Beoordeeld met 5 van de 5 sterren

Good prices

Good prices, follow up from customer service, and so far they live by their words. Waiting for my delivery at this time.

24 april 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words. We appreciate your business and are glad to hear you're satisfied with our prices and customer service.

Beoordeeld met 5 van de 5 sterren

Very Satisfied

Everything was seamless. The purchase. The delivery.
Couldn't ask for better.

18 april 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear that your experience was seamless from purchase to delivery. It's our goal to make every interaction with our company as smooth and enjoyable as possible. We appreciate your kind words and positive feedback.

Beoordeeld met 5 van de 5 sterren

Meghan Finning is a jewel

Meghan Finning is a jewel. You are lucky to have her. Her level of commitment to her client’s satisfaction is so rare.
Joe (in delivery) also was a great help in resolving a small issue we had
Plessers always has so many choices which is great.

23 april 2025
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Antwoord van Plesser's Appliance

We are so happy to hear that you had a positive experience with Meghan and Joe! It is wonderful to know that they were able to provide you with such excellent service. We strive to offer our customers a wide selection of products and a commitment to customer satisfaction. We will be sure to share your kind words with Meghan and Joe.

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