Plesser's Appliance Reviews 

10.853
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are very Slow on Response & Secondly They are using Shipping AM Trucking which is worst Service i have so far experience I Placed order on Sep/16 & They will delivery Appliance by Oct/06 its... Toon meer

Beoordeeld met 5 van de 5 sterren

Big shoutout to Peter Romano my sales representative, he returned my call quickly, went over my complete appliance order to ensure my selections were exactly what me and my wife wanted! I can’t say... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited until after delivery to write this review... 4 days after ordering the appliance it arrived...a great turnaround time. Based on this, my first purchase at Plesser's, I would recommend orderi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(10.853)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick and efficient delivery

Quick and efficient delivery. Continually communicated as to the status of the driver and when to expect the delivery.

22 april 2025
Logo Plesser's Appliance

Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and efficient delivery process, and we're glad our efforts met your expectations.

Beoordeeld met 5 van de 5 sterren

Our experience was excellent

Our experience was excellent. Pricing was very fair, knowledge of products was excellent and all in all a good experience. There was an issue on one of the products in terms of delivery and they solve the problem immediately.

I highly recommend them.

22 april 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words! We're delighted to hear you had a positive experience with us. It's wonderful to know you found our pricing fair, our product knowledge helpful, and our team responsive to your needs. We strive to provide exceptional service and are glad you found that to be the case.

Beoordeeld met 5 van de 5 sterren

Good Exprience

The installer arrived on time, worked quickly, was pleasant to deal with, and communication with the store was easy. All good.

22 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad that our team met your expectations.

Beoordeeld met 5 van de 5 sterren

Great

Great service

22 april 2025
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Antwoord van Plesser's Appliance

Thank you for taking the time to share your feedback with us! We're so glad to hear you had a great experience.

Beoordeeld met 5 van de 5 sterren

Excellent service and install

From start to finish, the service to install our new oven was great.
I really appreciate the text notifications for estimated arrival time, and notification to inform when the technician was on his way and expected arrival time.
The technician was very polite, efficient and quick installing the oven. He also found an effective solution to eliminate a half inch gap in the cut out space for the new oven.
Thank you very much for the excellent service and install.

21 april 2025
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Antwoord van Plesser's Appliance

We are thrilled to hear about your positive experience with our installation service. It's wonderful to know that you appreciated the text notifications, which are designed to keep you informed throughout the process. We're also delighted that the technician was polite, efficient, and resourceful in finding a solution for the gap in the cutout space. We strive to provide excellent service, and your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Great experience

Easy to order new washing machine to match the existing dryer. Delivery was seamless

21 april 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words! We're delighted to hear you found the ordering process and delivery seamless. We strive to make your experience as smooth as possible.

Beoordeeld met 5 van de 5 sterren

Perhaps the best one-stop shop for high-end appliances

I'd been shopping for high-end appliances for a complete kitchen remodel, but we had no stores nearby that offered the brands we were most interested in. Plesser's offers an extensive range of brands, very competitive pricing, and nationwide delivery services that were important to us. On the day of my order, Meghan worked with me over the phone, helping me with my final questions about a specific Thermador range and a range hood with blower and chimney options.

18 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We truly appreciate your kind words and detailed review. It's wonderful to hear that you found our selection of high-end appliances, competitive pricing, and nationwide delivery services to be a perfect fit for your kitchen remodel. We're also thrilled that Meghan was able to provide you with the information and support you needed to make your final decisions. We strive to offer exceptional customer service, and we're glad you had a positive experience with our team.

Beoordeeld met 5 van de 5 sterren

What made it a great experience ??

What made it a great experience Two words Eric Cullen - professional and knowledgeable !!

17 april 2025
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Antwoord van Plesser's Appliance

We're so glad to hear you had a positive experience. We strive to provide excellent service and appreciate your kind words about Eric. His dedication to our customers is truly valued.

Beoordeeld met 5 van de 5 sterren

great experience

Both Emily and Robert from the Southampton showroom were great to work with: friendly, knowledgeable and helpful. Delivery was seamless and friendly and on time. 5 stars!

17 april 2025
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Antwoord van Plesser's Appliance

We are thrilled to hear about your positive experience! It's wonderful to know that Emily and Robert provided you with such excellent service. We strive to make every customer interaction a positive one, and we're delighted that our delivery team met your expectations.

Beoordeeld met 5 van de 5 sterren

By far the best customer service and…

By far the best customer service and follow up,
was informed and updated through out the whole process. Great company to deal with. Will be my go to store going forward.

16 april 2025
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Antwoord van Plesser's Appliance

We are so glad to hear that you had a positive experience with our customer service and follow-up. We strive to provide our customers with the best possible service, and we are thrilled that you found our team to be helpful and informative. We appreciate your kind words and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Got my oven delivered earlier

Plessers originally scheduled a delivery date that was 3 weeks out. I called because I do not currently have an oven and asked if an earlier date was possible. Plessers reached out to a new delivery company and now delivery is scheduled in a couple days (2 weeks earlier than the original date). Thanks!

15 april 2025
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Antwoord van Plesser's Appliance

We appreciate you taking the time to share your experience. We understand the inconvenience of waiting for a delivery, especially when you are without an oven. We are glad that our team was able to work with you to find a more suitable delivery date. We strive to provide excellent customer service and are happy to hear that we were able to meet your needs in this instance.

Beoordeeld met 5 van de 5 sterren

Best price anywhere

Best price anywhere. Free delivery. Kept me informed along the way.

2 april 2025
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Antwoord van Plesser's Appliance

We're so glad to hear you had a positive experience with our service. We strive to provide our customers with the best possible prices and delivery options, and we're happy to hear that we were able to meet your expectations.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Very helpful

11 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are glad to hear you had a positive experience.

Beoordeeld met 5 van de 5 sterren

It was a pleasure to deal with…

It was a pleasure to deal with Plesser's. Sales Representative Pete was very helpful. Kyle, our installer, also great. This was so much better then a big box store. The extra care and personalization was exceptional. Thank you Pete & Kyle!

11 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our sales representative and installer to be helpful and that you valued the personalized service we offer. We strive to provide exceptional customer care, and your feedback reinforces our commitment to exceeding expectations.

Beoordeeld met 5 van de 5 sterren

The delivery was on time and the…

The delivery was on time and the delivery team was very polite and knowledgeable. They were very aware of our concerns and the installation was done the way we wanted.

10 april 2025
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Antwoord van Plesser's Appliance

We're delighted to hear about your positive experience! It's wonderful to know that our delivery team was able to provide you with such a smooth and professional service. We appreciate your kind words about their politeness, knowledge, and attention to your specific needs. We strive to ensure that every customer receives a seamless and satisfying experience.

Beoordeeld met 5 van de 5 sterren

Delivery

Delivery was very good came within the time window that was given to me

8 april 2025
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Antwoord van Plesser's Appliance

We're glad to hear that your delivery arrived within the expected timeframe. We strive to provide a smooth and timely delivery experience for all our customers.

Beoordeeld met 5 van de 5 sterren

Great service!!

Robert at the, fabulous!, showroom, was wonderful, helped me find exactly what I was looking for. And the scheduling and delivery were excellent. Jose, who delivered and set up the refrigerator, was amazing.

8 april 2025
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Antwoord van Plesser's Appliance

We are thrilled to hear about your positive experience! It's wonderful to know that Robert provided such excellent service and helped you find the perfect product. We're also delighted that Jose made the delivery and setup process so smooth. We strive to provide exceptional customer service at every step, and your feedback is a testament to our team's hard work.

Beoordeeld met 4 van de 5 sterren

Overall

Overall, I am happy with my experience with Plessers, Eric, my sales man was very helpful. I did alot of research, other appliance stores, and Consumer Reports. Eric matched a lower price and I finalized the deal. Delivery and installation was perfect. The delivery installers were on time, careful, polite and professional.
I will return to Plessers in the future. S. Morris

3 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you were happy with your purchase and that Eric was so helpful. We strive to provide our customers with the best possible service and we're glad that our delivery and installation team met your expectations. We appreciate your business and look forward to serving you again in the future.

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