Plesser's Appliance Reviews 

10.853
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are very Slow on Response & Secondly They are using Shipping AM Trucking which is worst Service i have so far experience I Placed order on Sep/16 & They will delivery Appliance by Oct/06 its... Toon meer

Beoordeeld met 5 van de 5 sterren

Big shoutout to Peter Romano my sales representative, he returned my call quickly, went over my complete appliance order to ensure my selections were exactly what me and my wife wanted! I can’t say... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited until after delivery to write this review... 4 days after ordering the appliance it arrived...a great turnaround time. Based on this, my first purchase at Plesser's, I would recommend orderi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(10.853)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Top-notch sales & delivery

From the moment we walked in the door at Plesser's Babylon showroom to the actual delivery - the appliance purchasing experience couldn't have gone more smoothly. We worked with Emily DiGiovanna in the showroom for product selection. She was knowledgeable, presented us with multiple options and overall pleasant to work with. The delivery team arrived on time, were efficient and careful bringing the appliances into the house. Cannot recommend Plesser's more highly!

7 april 2025
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Antwoord van Plesser's Appliance

We are so happy to hear about your positive experience with our showroom and delivery team. It sounds like you had a wonderful experience working with Emily, and we appreciate you highlighting her expertise and pleasant demeanor. We strive to provide our customers with a seamless and enjoyable experience from the moment they walk through our doors to the delivery of their new appliances. We are thrilled to hear that our team exceeded your expectations. Thank you for sharing your feedback and for choosing us for your appliance needs.

Beoordeeld met 5 van de 5 sterren

Your installer, Jose, was wonderful

Jose was able to install dishwasher properly so that there was no chance of leaking.

3 april 2025
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Antwoord van Plesser's Appliance

We are thrilled to hear that Jose was able to install your dishwasher properly and ensure there were no leaks. We strive to provide our customers with the best possible service, and it is rewarding to know that Jose exceeded your expectations. Thank you for taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were…

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, hooked up the water line for the icemaker, modified my kitchen cabinet. Ordered me a new grill because of a small dent they found when removingfrom box. Great Mechanic

4 april 2025
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Antwoord van Plesser's Appliance

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were impressed with the knowledge and professionalism of our team, from the sales representatives to the delivery and installation crew. We strive to provide exceptional service at every step of the process, and your feedback is a testament to our team's dedication.

Beoordeeld met 5 van de 5 sterren

Gene was fabulous.

4 april 2025
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Antwoord van Plesser's Appliance

We're so glad to hear you had a fabulous experience with Gene. Thank you for sharing your feedback and shopping at Plesser's!

Beoordeeld met 5 van de 5 sterren

Overall experience

Our salesman , Gerard was knowledgeable and friendly and just amazing! All the communication from start to finish, at the store and after was so precise! The delivery guys were amazing and careful and so professional! Everything was PERFECT! Thank you
Plesser’s team!

4 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We are thrilled to hear about your fantastic experience! It's wonderful to know that you found our team, from the sales floor to delivery, so helpful and professional. We strive to make every customer interaction a positive one, and we're delighted that you were so pleased with the entire process. We appreciate your kind words and loyalty.

Beoordeeld met 5 van de 5 sterren

Excellent service

Delivery timing was in the window given. Having time updates is excellent. Workers were great at placing items where I needed them.

4 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad that our delivery team met your expectations. Thank you for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

Experience

Service was great

1 april 2025
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Antwoord van Plesser's Appliance

Thank you for taking the time to share your experience. We are so happy to hear it was a great one. We value your business and thank you for shopping at Plesser's.

Beoordeeld met 5 van de 5 sterren

Adam is such a pleasure to work with

Adam is such a pleasure to work with! You're lucky to have such a knowledgeable competent employee. Feel blessed and thank our lucky stars that he was our representative with Plesser's.

10 maart 2025
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Antwoord van Plesser's Appliance

We are so happy to hear that you had such a positive experience with our team. We strive to provide excellent customer service and we are thrilled to know that you felt well taken care of. We will be sure to pass your kind words along to our team member.

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience. I’ve used Plesser’s previously and will continue to do so.

1 april 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear you had an excellent experience. We strive to provide the best possible service, and your positive feedback is a testament to our efforts. We look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

outstanding

Outstanding service from purchase to installation

31 maart 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear about your positive experience. It's wonderful to know that you were satisfied with every step of the process.

Beoordeeld met 2 van de 5 sterren

Customer Service did not meet expectations

Had to deal with a manufacturers replacement. Plesser's dealt with it on their end, in which I got the run around and an excuse of item being back ordered. After reaching out to the manufacturer myself, the item was not back ordered. Plesser's was then able to magically deliver the product the following week. After 3 months of excuses.

31 maart 2025
Beoordeeld met 5 van de 5 sterren

Great delivery!

Got an email the night before saying it would be delivered between 7&9 am. They came at 7am sharp. I was really expecting a time somewhere around after 9. These 2 guys were fast and checked out the washer before leaving.

21 maart 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're glad to hear that the delivery was prompt and that the technicians were efficient in checking your washer. Enjoy your new appliances!

Beoordeeld met 5 van de 5 sterren

I had a very good experience with my…

I had a very good experience with my New Kitchen appliance order. My Sales person Emily DiGiovanna walked me through the process and helped advised me to pick out the best appliances for my design needs and budget , I look forward to working with Plesser’s on future orders . I would also recommend Plesser’s to my family , friends .

19 maart 2025
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Antwoord van Plesser's Appliance

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you had a great experience with our sales team and that you are happy with your new kitchen appliances. We appreciate your recommendation and look forward to serving you and your loved ones in the future.

Beoordeeld met 5 van de 5 sterren

A Great Experience

Pete Romano was wonderful to work with. He was very knowledgeable and responsive. We needed to make some changes to our order and Pete made it so easy. I would definitely recommend Plesser’s to my friends.

26 maart 2025
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Antwoord van Plesser's Appliance

We are thrilled to hear about your positive experience with Pete. It's wonderful to know that he was able to provide you with the knowledge and support you needed to make the necessary changes to your order. We strive to provide our customers with exceptional service, and we're delighted that Pete exceeded your expectations.

Beoordeeld met 5 van de 5 sterren

samsung microwave / oven

Communication was great! Arrived Exactly ON TIME. Could not have been better. Very smooth interaction.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We are thrilled to hear about your positive experience! We strive to provide excellent communication and timely service, and it's rewarding to know we met your expectations. We appreciate your kind words and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Replacement refrigerator

The sales and implementation was smooth. The teams were very helpful and responsive. It’s my second time working with Plesser’s and will continue to in the future.

14 maart 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are thrilled to hear about your positive experience with our sales and implementation teams. We strive to provide exceptional service and are delighted that you found our team helpful and responsive. We value your continued business and look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

The salesman was knowlegeable and…

The salesman was knowlegeable and patient.

18 maart 2025
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Antwoord van Plesser's Appliance

We're thrilled to hear you had a positive experience with our team. We appreciate your kind words about the salesman's knowledge and patience. We're dedicated to providing excellent customer service.

Beoordeeld met 5 van de 5 sterren

Great guys

Great guys, took time with installation

21 maart 2025
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Antwoord van Plesser's Appliance

We appreciate your kind words and are glad to hear you had a positive experience with our installation team.

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