Point Reviews 4.866

Everyone I worked with at Point was very helpful and the entire process was explained very well at each step. I highly recommend Point!

Fast and efficient

Easy process, great customer service, all was explained.

Clear dashboard to follow on both ends - seems like long process but educational throughout - what everyone should demand with their biggest investment

Very to the point and explain everything. Very step by step process. Easy to follow

Point makes what seems an impossible thing to understand easier. All questions were answered well and made for clear understanding. There online teaching tools were excellect.
And the speed of the process and always keeping the process on schedule was refreshing.

I really enjoyed working with the professionals from point. The only downfall I have is trying to reach staff regarding insurance papers that are needed and/or trying to reach my account manager. No one seems to answer the phone. It goes to voicemail and it’s a little nerve-racking, but other than that, I have to say I had a good experience up to now we’ll see how the rest of the process is. Thank you for all you did for me.

EVERYONE AT POINT DID THEIR JOBS

Great communication and easy to follow step by step process

Everyone has been so helpful, knowledgeable and informative throughout this process

As long as you understand how this works, it's a great company, but do your research . Good communication without being pushy. Readily available to answer questions. Process done very efficiently.

The point said your home has to be worth more than $ 155000. Mine does . They said you could use the money for anything thing. They said my home the value. qualify. So the denied the loan. Any renovation to a home increases the value. They lied thus don’t trust them.

Was simple and relatively fast!

They were always considerate and kept us up to date and let us know what was going on with our HEI. They are very good to work with. Very professional. The dashboard on the phone, and the tasks bar on the phone was always available if we had any questions about what to expect in the next steps. There were never any surprises.

I looked into all of my options before deciding on taking this financial action with Point. They made each step of the process easy to understand and easy to accomplish.

The excellent service I received throughout this process has been stellar.

Extremely professional and knowledgeable staff.

Very informative and helpful.

Amber did an incredible job taking care of us! I would have probably not finished the process if it wasn’t for Amber