point.me Reviews 

For years I'd been wondering how to use frequent flyer miles. I didn't know where to begin really until I reached out to point.me
Then everything fell together in a smooth and professional way with my concierge handling all the details.

After months of unsuccessfully searching for flights with my rewards points, their concierge found us round-trip tickets. Your service was absolutely worth the cost.

Pulling reward availability from airline sites is never perfect. This service really does though solid job for the minimal monthly fee.

Almost as important, they have solid support and actually address issues that customers experience. The site stopped working correctly in mobile Safari, the support team immediately accepted the feedback, and they had the issue fixed fixed in a couple of days.

James Lee, my concierge, helped me book business class round trip to Asia using my points at a bit of a late date. I was impressed with how he guided me through all the various bits that needed to come together to transfer my two different sets of points to the transfer partner airlines.

I think this could benefit a lot of people! knowing all of this and having tools and professionals to help you along the way is THE BEST THING EVERRRR

I was new to trying to maximize my points and Kevin was patient and walked me through the process. He even caught a mistake in my name and corrected it for me. Well worth the cost

I had the best experience with Roger Lee's help. He made the process so easy, streamlined gave me multiple options, so I could make the best decision for my points portfolio. He was a delight to work with and I will definitely be reaching out to him for future travel plans. Your service is peace of mind for those of us who feel a little nervous that we are doing things correctly.

Brady was great! He responded quickly and managed to find exactly what I needed. He was friendly, courteous and a pleasure to work with.

This is my 3rd time using the Point.me concierge service. The $200 fee is money so well spent!!! James looked at all of my points and miles, and found me the best business class flights for my trip to Portugal! He is the best and I will continue to use the site and service in the future.

Braden was amazing! He expertly utilized credit card points to maximize value. Will definitely use him again!

If you are not sure of how to convert points to flights then using the concierge service at point me is worth the expense. The communication is clean and timely.

We have worked with James at Point.me three times for international trips and his travel knowledge and expertise has allowed us the opportunity to use our mileage points in the best possible way. We would highly recommend working with point.me. It has made all our international travels so easy to book and memorable enough to use them 3x over!

Dhruv was great to work with. He had lots of great suggestions and was super patient with us. We were able to get great flights for reasonable mileage.

This company does exactly what they say they will do.
I chose the Concierge level service where they basically do everything for you with your input. So prior to committing they go over what you're looking for and then they tell you that they have things that may meet your specifications if so, that's when you make the commitment to go forward, I had no problem with. Contacted my email specialist and then check again with you on your specifications for what you were looking for and gets back to you very quickly with what may be available and then over the next day or two you narrow it down and they do all the booking seating and everything. So as I said, they do everything that you expect them to do.
I would recommend them as well as use them again in the future.

I’ve recommended point me often because the full service booking option is very helpful if one doesn’t know totally how to navigate the Points system. There are aspects of it that could be faster, but overall it is very efficient and useful.

The process was very transparent, my wishes were fulfilled and I got what I wanted fast.
Shelby and Kevin were my experts. Very knowledgeable, forthcoming and prompt. Exceeded my expectations.
Highly recommend point.me concierge service!

The entire process was easy and helpful. It saved me hours of having to do this on my own, and I probably wouldn't have done as well.

Easy and very efficient! Great customer service....will use the Concierge service again - they made it so painless!

I've used point.me for a few years and find it super useful in getting great deals on business class overseas flights. I recently upgraded my membership to get discounts on concierge as well as a points strategy meeting. I had a call with Shelby Little, who exceeded my expectations by a mile! She gave me great advice on building my points for my next big trip, gave me great insights into credit card point bonuses, offers and rewards. Also, she sent me all the materials that we discussed that afternoon. I now have great tools for researching cards, airline carriers and benefits tracking tools. I think the strategy session with her was excellent, and I'd highly recommend her!!