point.me Reviews 

119
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

At first I thought, wow, what a great service. Told a bunch of people about it. Then as I was attempting to book a trip, following instructions, I transferred points to an airline. Once that was done,... Toon meer

Beoordeeld met 5 van de 5 sterren

We have worked with James at Point.me three times for international trips and his travel knowledge and expertise has allowed us the opportunity to use our mileage points in the best possible way. We w... Toon meer

Beoordeeld met 5 van de 5 sterren

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, ge... Toon meer

Beoordeeld met 5 van de 5 sterren

Worth every penny if you travel often. I spend a ridiculous amount of time looking for aspirational trips and this tool helps take them from a thought to reality. Plenty of growing pains/glitch point... Toon meer

Bedrijfsgegevens

  1. Vluchtboekingswebsite
  2. ook in
  3. Reisbureau
  4. Reiszoekmachine

Geschreven door het bedrijf

Get 6-12x the value from your points when you search and book award flights on point.me. Compare fares across 150+ airlines and loyalty programs and get expert advice for transferring your points and booking your flights. Save 50-90% vs booking through your credit card's travel portal.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

119 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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3,3

Alle reviews

(119)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Old or fake results

Old or fake results, not worth the money

22 januari 2025
Review zonder uitnodiging
Logo point.me

Antwoord van point.me

Thank you for your feedback. We're sorry to hear about your experience. Award availability can change rapidly, which might have affected your search results. We'd like to understand more about the specific issues you encountered. Please reach out to us at support@point.me with details, and we'll work to address your concerns.

Beoordeeld met 5 van de 5 sterren

Sarah Cash was super helpful!

Sarah Cash was super helpful. She was prepared and answered all of my questions. I followed her recommendation for a particular CC and enrolled in the premium membership with point.me. Great service!

21 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worth It!

At first I was skeptical on whether Point.me concierge was worth it since I book reward travel for myself quite often. However, their level of expertise and masterful point usage was beyond what I could ever do! After a short phone call and some texting, our trip was booked! If I were to do all that myself it would have taken hours of research and weeks of study!

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

travel made easy

point.me was recommended to us by a friend. I was skeptical, but after speaking with Cash, I decided to go through a concierge to book a flight. James made the whole process easy and we are very excited with our choices for my first big trip. I would definitely contact point.me again for assistance.

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Took the pain out of getting the most for our points

Dhruv made it totally painless and worked over the holiday to make sure that we got what we wanted. Addtionally, he was very knowledgable about the process that kept me informed as we got the most value for my points. We are commited lifetime customers!

7 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible company

Terrible company. I canceled my subscription months ago and they still charge me every month.

3 januari 2025
Review zonder uitnodiging
Logo point.me

Antwoord van point.me

We’re sorry to hear about your experience and truly want to make this right. It’s never our intention to continue billing after a cancellation, and we’d like to investigate this further to ensure everything is resolved.

Could you please reach out to us at support@point.me with your account details?

Beoordeeld met 5 van de 5 sterren

Great service for travelers!

Worth every penny if you travel often. I spend a ridiculous amount of time looking for aspirational trips and this tool helps take them from a thought to reality. Plenty of growing pains/glitch point variations but still a helpful tool. I’d pay twice if I could get a calendar view similar to what United has.

17 december 2024
Beoordeeld met 5 van de 5 sterren

Excellent use for travel

If you have credit card that give you points for travel, this site is a must. It has saved me hundreds of thousands of points shopping all transfer/airline partners.

17 december 2024
Beoordeeld met 3 van de 5 sterren

I really like the tool but the speed is…

I really like the tool but the speed is far too slow vs other competitors who offer the same thing.

18 december 2024
Logo point.me

Antwoord van point.me

Thanks so much for sharing your thoughts! We’re thrilled to hear you’re enjoying the tool, but we’re sorry to hear the speed isn’t meeting your expectations.

Improving performance is a top priority for us, and feedback like yours helps us figure out where we can do better. If there are specific searches or times when you’ve noticed delays, feel free to let us know. We’d love to dig into it and make things smoother for you.

You can always reach out to us directly at support@point.me if you’d like to share more or if there’s anything we can help with. We really appreciate you using point.me and look forward to making your experience even better!

Beoordeeld met 5 van de 5 sterren

Great service and great help

Great service and great help. Both Laura May and James Lee deserve a raise! We have traveled all of the world and have a handful of credit award cards but never could navigate how to best use all. You guys secured our travel plans to and from Europe and with the savings scores us a trip add on to Paris .

Thank you again for your support!

11 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Concierge booking is worth it!

I used them for a Concierge booking. I watch TikToks all the time regarding points earning and strategizing but was concerned I would make a mistake in booking a once in a lifetime trip to Asia. James was my rep and he was amazing. I had so many questions and requests I was surprised he didn't get sick of me. LOL. I even saw something on TikTok that made me wonder if his option to purchase through one of my credit card programs was wise but he explained something that made me know I made the right choice. They have insight on when things release that I just didnt have and apparently neither did my TikToker that I follow. It worked out just as he had told me and I saved points because of his way of booking. I'll stick to racking up the points and letting them book things for me. Totally worth it. I going to Asia business class for a fraction of what I would have paid in points and cash. So happy I did this. I even booked another flight a day later with another concierge deal for my daughter.

26 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

flights that would cost 31K miles are…

flights that would cost 31K miles are listed between 100K and 275K miles. Absolutely no consumer friendly and aimed at you wasting your hard earned miles.

13 november 2024
Review zonder uitnodiging
Logo point.me

Antwoord van point.me

Thanks for sharing your feedback. We’re sorry to hear about the frustration with the mileage costs you’re seeing. Our goal is to help customers make the most of their miles, and we understand how important it is to get accurate, consumer-friendly options.

Mileage pricing can sometimes vary depending on availability, booking class, and other airline factors. If you’d like, our team is here to help you explore options that might get you closer to the value you’re looking for. Feel free to reach out to us at support@point.me, and we’ll do our best to assist.

We appreciate you letting us know and are always working to make improvements.

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