Polly.co.uk Reviews 

9.054
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really good, I requested a quotation and got a call back shortly after. James Green was really helpful. He talked me through everything clearly and helped me understand everything. I previously got qu... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely experience getting life insurance and critical cover. Emily Lewis explained everything perfectly, the quote was made quickly and I was happy with the outcome. She seemed like a very nice lady a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoken with Lewis who was literally so helpful, he made me feel comfortable and explained every detail and made me confident on what I was getting covered for. I can say the call ended and i felt like... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(9.054)

1.251 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jonathan

Me and my partner both had a fantastic experience registering for life insurance with Jonathan, He was incredibly helpful, informative and had affordable options for us. Blown away, thank you so much
Ella and Peter

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Ella,

Thank you so much! We're thrilled that Jonathan was so helpful and found the right options for you both.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

James was a great help and very swift…

James was a great help and very swift but found it very easy to talk too. And talked me through app so everything was set up before I came off phone . Very pleasant and thank you

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Christina,

Thank you so much for the review! We are delighted that James was pleasant, swift, and helped you get the app set up smoothly before you got off the phone.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Tommy Miles - Excellent Customer Service …

Spoke with Tommy Miles who was very easy to communicate with, had a friendly but professional demeanour and also wanting the best policy to suit myself not just wanting the biggest payment. Very happy with my policy which Tommy helped greatly with and answered all my questions in a way I could easily understand. I will definitely be recommending speaking to him if any of my friends or family want a new policy.

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi there,

Thank you so much for the feedback! We are delighted that Tommy answered all your questions clearly and helped you get the right policy set up.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Helpful advisor.

I spoke to a very friendly advisor who put me at ease whilst going through all the relevant questions and making sure I had to cover that was right for me.

Excellent customer service and I'm happy with the outcome. 100% recommend.

Thanks again. :)

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi there,

Thank you for the high recommendation! We are so glad our advisor made you feel at ease while sorting out the right cover for you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Thank you Charlotte you made sorting my…

Thank you Charlotte you made sorting my account out super easy for me!

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thank you for the 5 stars, we really appreciate you taking the time! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, informative, and saved me money ,explained the police perfectly, thank you Mitchell

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thank you for the review! We are so glad Mitchell was helpful, saved you money and made your policy easy to understand.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Mike was absolutely lovely

Mike was absolutely lovely. Didn’t feel pressured into anything at all. He was actually just nice to talk to! Very good at his job.

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Chloe,

Thank you for the review and the 5 stars! We're glad Mike made your call such a pleasant experience. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lovely speaking with Adam Grinter at…

Lovely speaking with Adam Grinter at Polly today, gave me peace of mind throughout our call and was very helpful. I'm glad I chose Polly for my insurance. Here's too living life stress free and having peace of mind everything is taken care of.

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi there,

Thank you for the review! We are so glad Adam made the process easy and gave you peace of mind for the future. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis helped me sign up for Polly life…

Lewis helped me sign up for Polly life insurance and was lovely to speak to on the phone, it’s not often I come out with a smile after phone call but especially with how pleasant and helpful he was it was a lovely experience. Would rate it a 7/5

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Monica,

Thank you for the incredible 7/5 rating! It's so good to hear Lewis made setting up your policy such a positive experience. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

What great customer service and also…

What great customer service and also amazing price for me cover I will be recommending

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Emma,

Thank you for the great feedback! We're pleased we were able to help you find cover at a price that you're happy with! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lovely Mitchell

Lovely Mitchell, very knowledgeable and was a pleasure to speak to

27 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Noelle,

Thank you for the great feedback and the 5 stars, welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Spoke with Julian a day…

Spoke with Julian a day after I submitted the form, was a very easy and smooth process. Now I have peace of mind for my family, should the worst happen.

Highly recommend!

29 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Casey,

Thanks so much for the feedback! We are thrilled Julian made everything smooth and secured that essential peace of mind for your family.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I think I've had the best experience

I think I've had the best experience, life insurance is a scary thing, but Lewis was amazing. Straight away I felt comfortable we not only went through everything life insurance I think we both gave each other advice on different things in life. Very happy customer, thank you Lewis

28 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Alicia,

Thank you for sharing such a wonderful review! We are delighted that Lewis made you feel comfortable right from the start. Building that genuine connection while securing your coverage is what great service is all about. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I had a call from Mitchell Perkins in…

I had a call from Mitchell Perkins in regards to my cover renewal.
He was Upbeat, friendly and polite. Discussed everything thoroughly with me and answered any questions I had.

28 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thank you for the feedback! We are delighted that Mitchell Perkins was upbeat, friendly, and thorough during your cover renewal.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Joseph Purnell was my advisor

Joseph Purnell was my advisor. He was informative, professional, patient and friendly made the process easy to understand and easy to follow. Glad to be choosing Polly and understanding all the different benefits it offers. Thanks for an outstanding customer experience Joseph

28 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Deslie,

Thank you for the review! We are thrilled Joseph provided such a clear, friendly, and easy process while setting up your policy.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Thank you Scott Williams for all your…

Thank you Scott Williams for all your help. Getting a quote Scott was super helpful explained things so I could understand them. Went over question multiple times when I was confused or needed to redo a section because I’d misunderstood. Scott is an asset to the company.

26 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Emily,

Thank you for the review! We are thrilled Scott was so helpful and patient in making sure every section of your quote was clear.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Tommy

Tommy, whom I spoke with was so helpful and informative

27 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Leah,

Thank you for the 5 star review, we're very happy we could help, welcome to Polly.

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I had a really positive experience with…

I had a really positive experience with setting up my life insurance policy. I spoke with Adam Grinter to discuss my options. He was very friendly and knowledgeable which made the lengthy process much easier. Adam called me back this evening as agreed and I decided to go ahead with the quote which was quick and easy. Great service, I would highly recommend!

27 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Joanne,

Thank you for the great feedback! We are delighted that Adam was friendly, knowledgeable, and made setting up your policy easy.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Great experience sorting out my cover…

Great experience sorting out my cover with Joseph. Great piece of mind - thank you 😊

27 augustus 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Lois,

Thank you for the great review! We are delighted that Joseph made setting up your cover simple and gave you that peace of mind.

Welcome to Polly!

Kind regards
The Polly team

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