Polly.co.uk Reviews 8.446

I had a great experience speaking with Joseph Trupia about life insurance cover. He was clear, professional, friendly and took the time to understand my needs without any pressure. I felt well-informed and confident in my decision - highly recommend!

Jonathon was very helpful and patient. I felt looked after and was able to process all stages of my insurance with confidence. Thank you.

Adam was very helpful. He had great knowledge and helped me to get cover in place.

Emma was lovely and very helpful today and found me amazing policy

Tommy Miles was great!
Polite, funny, explained everything clearly. He also helped me get onto the app.

Thanks Tommy 😊

I had a lovely guy called Lewis and he explained everything to me and it felt like a weight was lifted off my shoulders

I had such a great call with Lewis Routley getting me a quote and sorting my plan out. He was so honest and helpful while being thorough with all the questions, making sure there was no stone in turned. I left the call feeling fully informed with the reassurance that if I needed anything in the future he would be happy to help. Thank you Lewis!

My husband and I were contacted by Emma Hayes to renew/update our life insurance. She was friendly, helpful, and explained everything clearly. Emma was very accommodating around my late working hours and fitted in phone calls around our family and work schedule. She was able to offer us exactly what we wanted in terms of cover at an affordable price. Overall, a very good experience and we would highly recommend her to others. We look forward to using Emma as our point of contact in the future. Thank you

I had a great experience working with Scott William on all the process of life insurance cover, I appreciate his time going through all the questions with patience with me to understand all the process properly. I truly recommend anyone who need help with life insurance to refer to Scott William for the information.

Friendly staff help you find the right plan for you

Amazing communication, felt very supported throughout the phone call answering the questions that was provided. Couldn’t ask for better, felt that all my queries were met and he was very easy to speak to and very polite and professional. Services was excellent and helpful. And even when I was busy he was very understanding and called back the following day and made sure it was a perfect time for me to speak, such I thought was very grateful for so Thank you very much

Julian was clear, honest, kind, and very fast throughout the whole process. He explained everything in a simple way, answered all my questions, and made everything stress-free. I’d highly recommend. Thank you

I recently had the pleasure of speaking with Thomas Way at Oh Polly Life Insurance, and I couldn’t be happier with the experience. He was incredibly kind, friendly, and genuinely helpful throughout the entire process. Thomas took the time to understand my needs and guided me towards a policy that fits me perfectly.

What really stood out was the excellent level of customer service. Everything was explained clearly, and I never felt rushed or pressured. It’s reassuring to know they focus on finding a policy that matches not only your needs but also your affordability.

Overall, a brilliant experience—I would highly recommend Oh Polly Life Insurance to anyone looking for reliable and supportive service.

I took out a life insurance policy online and realised I hadn't added critical illness cover. I requested a call to sort this and spoke with Joseph Purnell who was extremely helpful. Not only was he able to add on my critical illness cover, he also managed to save me money on my original life insurance policy which is always welcome. So far, I've found the customer service at Polly to be excellent.

Great customer service and relatability to everyones personal circumstances, highly recommend! 😁

Jake Phillips helped with our application for a new life insurance policy. He was absolutely brilliant, he was patient and explained the process making it so simple to complete. Great customer service and so lovely to speak to. The prices are brilliant for polly too would definitely recommend to everyone.

Tried to retrieve a quote online from this company but it is one of them “someone will be in touch” companies. Ever since (nearly two weeks ago) I have been HARASSED between 5-6 calls a day on alternative numbers and even when I block them or cut them off they still ring. Most desperate and annoying company I have ever experienced! I have told them I do not wish to take a policy out and then they just call on an alternative number 100 times!

Andrew phoned me to review my policies which I had for four years. He spent a lot of time explaining my options and what would work best for my circumstances. He was absolutely amazing and so genuine. I ended up with two new policies to suit me and my family. I cannot recommend Polly enough. I felt reassured and in control of my policies. Thank you Andrew for the time and answering all my questions 😊

Jake Phillips was a fantastic help today. Explained everything clearly and was friendly and very helpful. Been looking for Insurance for myself for a while and he has made it easy to go through and made everything clear.
Thank you ever so much

Chatted with a young man, James Green today about a policy. He honestly couldn’t have been nicer! Super friendly and explained my policy inside & out.