Polly.co.uk Reviews 

9.049
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lovely experience getting life insurance and critical cover. Emily Lewis explained everything perfectly, the quote was made quickly and I was happy with the outcome. She seemed like a very nice lady a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy to set up! Asked for a quotation and got a call back straight away. Spoke with Lewis R and he was very helpful and lovely to take to! He was informative and polite when going through sensiti... Toon meer

Beoordeeld met 5 van de 5 sterren

Lewis Routley was an absolute gem 💎 made me feel very at ease considering ive tried many times over the years to start life insurance but been too anxious. I now feel a big weight off of my should... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(9.049)

1.251 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Umesh was really helpful and explained…

Umesh was really helpful and explained everything in detail to where I fully understood everything amazing experience highly recommend

11 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Natasha,

Thank you so much for the recommendation! We are thrilled that Umesh helped explain everything in detail so you felt fully informed. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Wonderful customer service from Dylan

Wonderful customer service from Dylan! Explained everything perfectly and felt no pressure whatsoever!

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Charlotte,

Thank you so much for the review! We are glad Dylan was able to help and explain everything perfectly. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Today I opened a life insurance policy…

Today I opened a life insurance policy after seeing an advert on Instagram and reminded me how important it was as a new mum. I dealt with Julian who was so helpful, friendly and light hearted. He was so informative and helped me choose the right policy for me and my budget. I had a brilliant experience and I'm so happy I made the choice with Polly.

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Charlotte,

Thank you for your review. It is great to hear that Julian provided such a helpful and friendly service. Helping you find cover that fits your individual requirements and budget is core to how we work.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

10/10 Reccomend!

I spoke with Mike McCarthy today regarding my life insurance policy. He really went above and beyond, he was so clear when explaining the terms and conditions, and was an absolute delight to speak to.
I would absolutely recommend!

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Amber,

Thank you for the recommendation! We are delighted that Mike went above and beyond and made explaining your policy terms clear and a pleasant experience.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Brilliant staff and service 100% recommend using Polly as your life insurance provider

It was an absolute pleasure to receive such dedicated assistance from Lewis Routley while arranging my life insurance today. The level of professionalism and friendliness displayed throughout our interaction made the entire process feel effortless and secure. I truly appreciated the friendly and engaging conversation that accompanied our discussions. Such thoughtful service is rarely encountered and left a lasting positive impression on my day. Thank you sincerely for providing so much support and guidance that was both exceptionally helpful and genuinely welcoming.

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Vicky,

Thank you for the review! We are delighted to hear that Lewis made setting up your life insurance so effortless and straightforward.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Fab customer service

My advisor was Lewis Routley. He was amazing. He took time with me as I had my baby with me while on the phone. He was so understanding, relatable and soo easy to talk to and have banter with. A smooth and easy going conversation while also knowing you’re doing the right thing for your family. No better experience could have been had

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Amy-Louise,

Thank you for the review! We are happy that Lewis was so understanding and made setting up your policy such a smooth, easy conversation.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Spoke to mike

Spoke to mike. He was absolutely lovely and made the process so easy and understandable. I couldnt be happier with the help that was provided

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Megan,

Thank you for the review! We are delighted that Mike was so lovely to speak with and made everything simple and easy to understand.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis is a JOY

Lewis is a joy, thanks for the help. It was so nice to deal with an insurance person who was just normal. Thanks Lewis!

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Liberty,

Thank you for the review! We are delighted that Lewis was a joy to deal with and made the process easy and straightforward.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I’ve recently taken life insurance out…

I’ve recently taken life insurance out with Polly and spoke to Mike McCarthy he has helped me find the best choice for myself with no obligation and his customer service skills were very professional he made me feel very at ease would definitely recommend Polly life insurance, thank you Mike.

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Melanie,

Thank you for the recommendation! We are delighted to hear that Mike was so professional and made you feel completely at ease.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Polly service

Charlotte was very kind and helpful

10 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Inna,

Thank you for your 5 stars review we really appreciate you taking the time to share your experience.

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Amazing !!

Spoke to Mike. He was very thorough and explained everything to me especially and broke it down to help me understand! Great communication and very understanding!
Thank you Mike ! 😊

9 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Taya,

Thanks so much for the review! We are thrilled Mike provided great communication, stayed understanding, and broke everything down so well for you.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Joseph was really helpful and professional

Joseph was really helpful and professional. Great customer service! Easy process, and I was advised on what was best for my circumstances. Thank you for setting up my life and critical illness cover with Polly. I now feel comfortable knowing myself and my family are protected ✨

9 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Amy,

Thanks so much for the review! We are thrilled Joseph was so helpful and professional in making the process easy and getting your cover set up.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I’ve signed up with Polly today I had…

I’ve signed up with Polly today I had the pleasure of speaking with James today he made the whole experience so easy and made me feel so comfortable throughout the whole call!
Thank you again

9 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Courtney,

Thanks so much for the review! We are thrilled James made the entire process so easy and comfortable for you.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis Routley was great for getting my…

Lewis Routley was great for getting my policy in place, particularly getting the right thing for my family. Thank you so much. 🙏🏼

9 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Caroline,

Thanks so much for the review! We are thrilled Lewis was so helpful in getting the right policy in place for your family.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Provided useful and effective…

Provided useful and effective information. Customer service was excellent.

9 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thanks so much for the review! We are thrilled to hear you received useful, effective information and excellent customer service.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Great experience recommend Lewis Routley

Originally wanted to just query due to all the adverts ive seen. I have previously pondered but never bothered. Lewis Routley assisted me with this was very understanding, friendly and professional. Made it seem far less daunting than i imagined and was very easy and fairly quick. Very easy to talk to and transparent regarding information needed. He also was very considerate of my experience and situation talking through options with me to ensure which option best suited myself and was affordable. If not for his call and his manner i may still not have bothered as in all honesty i usually hang up after 5 minutes. But i do now feel a bit of relief and at ease knowing there is something in place if needed.

9 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Jade,

Thank you for sharing your feedback. We know that getting life insurance can feel daunting, so we are glad Lewis made the process quick, transparent, and straightforward. It is great to hear that his friendly and understanding approach helped you find an affordable policy that brings you real relief and peace of mind. We will be sure to pass your kind words on to him!

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Umesh Parmar phoned me in regards to a…

Umesh Parmar phoned me in regards to a life insurance quote i had requested and went through all the information and policies, i found it a very long process but everything was explained and Umesh asked regarding my budget and helped worked around what was best for me and my situation, he was very helpful and friendly and we had a bit of a laugh on the call even though its a serious subject, safe to say i am now covered with life insurance and i like the fact the premium stays the same price and wont rise so you know exactly what i am paying.
Plus there are little bonuses when you take out the policy like protecting the children and the 24/7 doctors app

8 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Victoria,

Thank you for the great review! We're happy Umesh helped you find the right fit for your budget, kept the call friendly, and got your life insurance secured with fixed premiums and great family perks.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

The gentleman I spoke to named Adam was…

The gentleman I spoke to named Adam was extremely helpful with all my needs, explained everything well and was very friendly, highly recommended to anyone looking for life insurance.

8 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Julie,

Thank you for the recommendation! It's great to hear that Adam provided such friendly, helpful service and made sure everything was clearly explained.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Jonathon was extremely helpful and…

Jonathon was extremely helpful and sorted my whole policy today so I can have peace of mind when my baby arrives in November! Highly recommend!

8 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Georgia,

Thank you for the recommendation! We are happy Jonathon took care of your policy today so you can enjoy total peace of mind ahead of November.

Welcome to Polly!

Kind regards
The Polly team

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