Lovely experience getting life insurance and critical cover. Emily Lewis explained everything perfectly, the quote was made quickly and I was happy with the outcome. She seemed like a very nice lady a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Toon meer
Bedrijf heeft geantwoord
Very easy to set up! Asked for a quotation and got a call back straight away. Spoke with Lewis R and he was very helpful and lovely to take to! He was informative and polite when going through sensiti... Toon meer
Lewis Routley was an absolute gem 💎 made me feel very at ease considering ive tried many times over the years to start life insurance but been too anxious. I now feel a big weight off of my should... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Contactgegevens
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Verenigd Koninkrijk
- hello@polly.co.uk
- polly.co.uk
4,8
Uitstekend
9K reviews
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Life insurance has always been…
Life insurance has always been something that scares me but speaking to Lewis Routley has been amazing. Setting up my life insurance policy was so easy and it felt like i was talking to a friend. Lewis was so down to earth, he was charming funny and also very personal which made the whole process so much easier. Couldn’t recommend Polly life insurance more!
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Thaila,
Thank you for the recommendation! We are very happy that Lewis helped take the fear out of life insurance and made setting up your policy so straightforward.
Welcome to Polly!
Kind regards
The Polly team
Excellent customer care!
I decided to get life insurance as I’m expecting a baby and wanted to make sure my children would be looked after if anything ever happened to me. I didn’t really understand what life insurance was however Kalem Henry was really lovely and explained everything clearly, making what can be quite a daunting conversation feel very comfortable. I’m really happy I decided to go ahead with Polly and have the peace of mind knowing my family is protected. Thank you so much!
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
HI Beth,
Congratulations on the news of the new addition to your family, and thank you for the review! We are thrilled that Kalem explained everything clearly and gave you that all important peace of mind.
Welcome to Polly!
Kind regards
The Polly team
Mike McCarthy was brilliant
Mike McCarthy was brilliant! From the beginning of the phone call made the whole process so easy and ex0lained everything I needed to know. Even helped me get onto the app and set that all up too.
Great service all around.
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
HI Beth,
Thank you for the great feedback! We are happy to hear that Mike made everything so easy to understand and got you fully set up on the app.
Welcome to Polly!
Kind regards
The Polly team
Polly life insurance
Simon helped me in detail arranged my life and critical illness cover. He was helpful, informative and precise.
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Kay,
Thank you for the great review! We are delighted that Simon was so helpful and precise while getting your life and critical illness cover sorted.
Welcome to Polly!
Kind regards
The Polly team
Going above and beyond.
I really appreciate the lengths the advisor went to in order to get a plan that works for me.
Lewis Routley was a pleasure to speak with and provided me with all the information I needed in order to make an informed decision, however not once did I feel pressured to make a decision there and then.
If the rest of the advisors at this company are half as good as Lewis then I look forward to any future interactions.
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Katy,
Thank you for the great recommendation! We are delighted that Lewis was so helpful and gave you the time and information needed to decide with no pressure.
Welcome to Polly!
Kind regards
The Polly team
Spoke with Scott Williams regarding my…
Spoke with Scott Williams regarding my life insurance and was so helpful! Answered all my questions, reassured me & helped me find the most suitable option! Thank you!
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Courtney,
Thank you for the great review! We are delighted that Scott was so helpful, answered all your questions, and helped you find the right cover.
Welcome to Polly!
Kind regards
The Polly team
Morgan was fantastic helping me today
Morgan was fantastic helping me today. Really lovely lady, who didn’t rush or make me feel panicked. She helped me with what I needed and arranged everything going forward. Thank you Polly and thank you Morgan
8 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Amy,
Thank you for your feedback. Providing a supportive environment where you never feel rushed is central to how we work. It is fantastic to hear that Morgan took care of your needs and efficiently arranged everything for your policy going forward.
Welcome to Polly!
Kind regards
The Polly team
Excellent service.
Mitchell was extremely help and made every step clear. The policy covers everything I need and is affordable.
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Emma,
Thank you for the review! We are delighted that Mitchell made every step clear and helped you secure complete, affordable cover.
Welcome to Polly!
Kind regards
The Polly team
Well communicated
Well communicated, understanding
Clear and helpful
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Clare,
Thank you for the review! We're glad to hear that you received clear and helpful support.
Welcome to Polly!
Kind regards
The Polly team
Since buying our house we needed to…
Since buying our house we needed to sort out life insurance! Mike Mcarthy made it super easy and explained everything I needed to know along the way! Thank you so much Mike!
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Jasmine,
Congratulations on the new house, and thank you for the review! We are pleased to hear Mike made getting your life insurance sorted easy and clear from start to finish.
Welcome to Polly!
Kind regards
The Polly team
I had such a lovely experience speaking…
I had such a lovely experience speaking with Lewis Routley today. He was really helpful, friendly and genuinely took the time to make the conversation feel personal rather than just being another sales call. He was also really funny, which made what could have been quite a serious conversation really enjoyable! He explained everything clearly and made me feel comfortable throughout. Really impressed and would definitely recommend! 😊
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Mollie,
Thank you so much for leaving such a warm review! Sorting out life insurance is an important step, so we're delighted to hear Lewis made the experience feel comfortable and easy. Welcome to Polly!
Kind regards
The Polly team
Scott was amazing
Scott was amazing! He made everything clear to me, he helped me with things I didn’t understand and was just genuinely a lovely person. Would recommend to anyone!
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Abbey,
Thank you so much for the wonderful recommendation! We are delighted that Scott was so clear and helpful with everything you were unsure about. Welcome to Polly!
Kind regards
The Polly team
Simon was incredibly helpful and…
Simon was incredibly helpful and polite. He was sensitive about health issues and my flexibility with costs. Would highly recommend.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi there,
Thank you for the wonderful recommendation! We are delighted that Simon was polite, sensitive regarding your health, and flexible with your cost needs. Welcome to Polly!
Kind regards
The Polly team
Jonathan Cartlidge was a fantastic…
Jonathan Cartlidge was a fantastic assistance and patient.
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi There,
Thank you for your 5 star review! Welcome to Polly!
Kind regards
The Polly team
I would just like to to say a massive…
I would just like to to say a massive thank you to Lewis routley working at polly life insurance he helped me so much set mine up over the phone very quick and easy thank you again
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Sophie,
Thank you for the wonderful review! We are very happy to hear that Lewis made setting up your policy over the phone so easy. Welcome to Polly!
Kind regards
The Polly team
Lewis was very helpful and friendly…
Lewis was very helpful and friendly when getting me a quote that suited me and my situation
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi there,
Thank you for your review, we're happy that Lewis was able to help get you a suitable quote. We appreciate you taking the time to share your experience.
Kind regards
The Polly team
James green was very helpful and…
James green was very helpful and informative, the process was very quick and easy. Would recommend:)
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Kiera,
Thank you for the great recommendation! We're thrilled to hear that James made the process easy and informative for you. Welcome to Polly!
Kind regards
The Polly team
Life insurance
I had no clue about life insurance/ critical cover. The guy i spoke to Scott Williams was amazing really helpful and explai ed everything in depth would highly recommend.
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
HI Beverley,
Thank you for the great recommendation! We're happy that Scott explained life insurance and critical cover so thoroughly for you. Welcome to Polly!
Kind regards
The Polly team
Lewis short - polly life insurance
Lewis short - absolutely amazing! Really helpful and efficient, no pressure and very understanding! Customer service is fab and I’d highly recommend this company and with the help of Lewis.
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Lauren,
Thank you for the fantastic recommendation! We are thrilled to hear that Lewis was so helpful and understanding throughout your call. We'll pass your kind feedback directly along to him! Welcome to Polly!
Kind regards
The Polly team
Great service
James had a great customer service on explaining to me on the policy and what it covers. He is attentive to details and very thorough though the process, providing explanations and support when I have questions. Thank you team and keep the great service !
7 september 2026
Review zonder uitnodiging
Antwoord van Polly.co.uk
Hi Christi,
Thank you for the wonderful review! We're very happy that James was so thorough in explaining your policy and answering your questions. Welcome to Polly!
Kind regards
The Polly team
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