Polly.co.uk Reviews 

9.049
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lovely experience getting life insurance and critical cover. Emily Lewis explained everything perfectly, the quote was made quickly and I was happy with the outcome. She seemed like a very nice lady a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy to set up! Asked for a quotation and got a call back straight away. Spoke with Lewis R and he was very helpful and lovely to take to! He was informative and polite when going through sensiti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lewis Routley was an absolute gem 💎 made me feel very at ease considering ive tried many times over the years to start life insurance but been too anxious. I now feel a big weight off of my should... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(9.049)

1.251 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Spoke to Thomas way from polly and he…

Spoke to Thomas way from polly and he was very kind and helpful and got me a suitable life insurance plan to suit me, so thank you ☺️ x

7 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Lisa,

Thank you for the lovely review! It's great that Thomas was so helpful in getting the right plan to suit you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Great customer service from Lewis R

Great customer service from Lewis R. Explained everything clearly

7 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Whitney,

Thank you for the great review! We are delighted that Lewis provided fantastic customer service and explained everything clearly. We'll pass your feedback straight along to him! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service
Made me feel so much more relaxed
Explained everything so thoroughly and was so patient while I dealt with my daughter
Would definitely recommend
Thank you so much Lewis Routley

5 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Amy,

Thank you so much for the recommendation! We are very happy that Lewis made everything so clear and straightforward for you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

A refreshing experience speaking with…

A refreshing experience speaking with an insurance company! Having someone personable and friendly on the other end of the phone as appose to somebody sticking to a script made all the difference. Had no hesitations taking out life insurance for the first time today with Polly having been recommended by a friend :)

Thanks to Thomas for his help!

4 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Emma,

Thank you for sharing your feedback. It's great to hear that his approach gave you complete confidence today. We really appreciate your friend passing along the recommendation. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Mike McCarthy was absolutely amazing…

Mike McCarthy was absolutely amazing very helpful very understanding and helped me get exactly the insurance I was after

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Fiona,

Fantastic to hear! We are very happy to hear that Mike helped you secure exactly the cover you were looking for.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Customer service with Lewis was superb

Customer service with Lewis was superb, couldn’t fault it. He was friendly yet professional. Explained everything and listened properly. Definitely recommend

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Alana,

Superb feedback! We are so glad Lewis was friendly, professional, and listened to everything you needed.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had such a great experience with Polly Life Insurance. Kalem Henry was absolutely brilliant from start to finish. He explained everything really clearly and made the whole process so easy to understand without making it feel overwhelming or complicated especially having two young boys and giving me time to attend to there needs one 6 months old and a autistic 3 year old.

What stood out most was how down-to-earth, friendly and genuine he was. I never felt pressured or rushed into anything, and he took the time to make sure I understood everything and was happy with my choices.

It honestly felt more like having a normal conversation with someone who genuinely wanted to help rather than a typical insurance call. I came away feeling really reassured and confident with everything that had been put in place.

Couldn’t recommend Kalem enough — an absolute credit to Polly. Thank you so much! ⭐⭐⭐⭐⭐

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Georgia,

We are glad Kalem gave you the time and patience you needed. Hearing that the call left you feeling confident in your family's protection means the world to us.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Thank you Scott

Great experience and Scott was very helpful and answered all my queries!

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thank you for the 5 stars! We're really happy we were able to help with any questions and set up cover for you! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Quick

Quick, easy and straightforward.
Lewis was friendly, professional helpful and on the ball!
Recommend to anybody seeking life insurance

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thank you for the great feedback, we're really happy we could help!

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

10/10 Mike mcCarthy very helpful

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Leah,

Thank you for the 10/10 and 5 stars! We really appreciate you taking the time to share your experience! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

James was more than helpful today

James was more than helpful today, explained everything to me and gave me multiple options I can choose from. Made the process very easy and anticipated all my questions.

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Izabela,

Fantastic to hear! We're so glad James was more than helpful and made the whole process so easy for you.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Really helpful advisor named Charlotte

Really helpful advisor named Charlotte, took the time to explain all answers in full depth. Would definitely recommend.

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

HI Rebecca,

Wonderful feedback! We are so glad Charlotte was really helpful and took the time to explain everything in full depth for you.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Such a lovely man had a call and he…

Such a lovely man had a call and he sorted me out to cover me on life insurance so I can give my kids the best outcome in life if anything happened to me I appreciate it thank you

3 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Summer,

Wonderful feedback! We're very happy you chose us for your cover and we could help provide that peace of mind.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

My advisor was really helpful he helped…

My advisor was really helpful he helped me arrange a brilliant policy very good customer service would highly recommend

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Carly,

Thank you so much for the high recommendation! We are delighted that we were able to help and made arranging your policy straightforward.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Jonathan

Me and my partner both had a fantastic experience registering for life insurance with Jonathan, He was incredibly helpful, informative and had affordable options for us. Blown away, thank you so much
Ella and Peter

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Ella,

Thank you so much! We're thrilled that Jonathan was so helpful and found the right options for you both.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

James was a great help and very swift…

James was a great help and very swift but found it very easy to talk too. And talked me through app so everything was set up before I came off phone . Very pleasant and thank you

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Christina,

Thank you so much for the review! We are delighted that James was pleasant, swift, and helped you get the app set up smoothly before you got off the phone.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Tommy Miles - Excellent Customer Service …

Spoke with Tommy Miles who was very easy to communicate with, had a friendly but professional demeanour and also wanting the best policy to suit myself not just wanting the biggest payment. Very happy with my policy which Tommy helped greatly with and answered all my questions in a way I could easily understand. I will definitely be recommending speaking to him if any of my friends or family want a new policy.

2 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi there,

Thank you so much for the feedback! We are delighted that Tommy answered all your questions clearly and helped you get the right policy set up.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Helpful advisor.

I spoke to a very friendly advisor who put me at ease whilst going through all the relevant questions and making sure I had to cover that was right for me.

Excellent customer service and I'm happy with the outcome. 100% recommend.

Thanks again. :)

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi there,

Thank you for the high recommendation! We are so glad our advisor made you feel at ease while sorting out the right cover for you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Thank you Charlotte you made sorting my…

Thank you Charlotte you made sorting my account out super easy for me!

1 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi There,

Thank you for the 5 stars, we really appreciate you taking the time! Welcome to Polly!

Kind regards
The Polly team

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