Polly.co.uk Reviews 

9.049
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lovely experience getting life insurance and critical cover. Emily Lewis explained everything perfectly, the quote was made quickly and I was happy with the outcome. She seemed like a very nice lady a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy to set up! Asked for a quotation and got a call back straight away. Spoke with Lewis R and he was very helpful and lovely to take to! He was informative and polite when going through sensiti... Toon meer

Beoordeeld met 5 van de 5 sterren

Lewis Routley was an absolute gem 💎 made me feel very at ease considering ive tried many times over the years to start life insurance but been too anxious. I now feel a big weight off of my should... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(9.049)

1.246 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I originally took out my policy 4 years…

I originally took out my policy 4 years ago when I was heavily pregnant to cover my girls should anything happen to myself. Today I got a phone call off Mitchell Perkins. He ran through all my policy details and checked everything was as it should be. In additional he explained about critical illness cover which I previously had not added and was not aware of. Mitchell was really helpful with explaining the additional protection this could provide for myself and family should we ever be critical ill. I left the phone call with a new policy and further peace of mind for myself. Thank you again Mitchell. Your customer service was amazing! Highly recommend.

16 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Demi,

Thank you so much for the review! It's fantastic to hear that Mitchell was able to help secure that extra layer of protection for you and your family. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Excellent phone call services explain…

Excellent phone call services explain with full detail thanks

16 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Sherrell,

Thank you for the 5 star review, we're really happy we were able to help, welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I seen an advert for life insurance…

I seen an advert for life insurance been a mam i knew i needed to get life insurance to ease the burdon on my children

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

HI Stacey,

Thank you so much for your review! We're so pleased we could help you put cover in place and provide peace of mind. Welcome to Polly

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Thanks to Tommy miles for your patience…

Thanks to Tommy miles for your patience and help today. Really happy with increasing my policy and getting the cover in place incase it is ever needed for my family. Thanks again

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Bethanie,

Thank you so much for the review! We are happy to hear Tommy could assist you in increasing your policy and securing that extra cover for your family. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I wasn’t sure on life insurance and how…

I wasn’t sure on life insurance and how it worked. Simon was really helpful and supportive and made sure to explain everything in the best detail to help me understand and helped me get the best coverage for me and my family! I would definitely recommend

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Lauren,

Thank you so much for the recommendation! We are thrilled Simon could explain everything clearly and help you get the right cover in place for your family. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Luwis was amazing couldn’t thank him…

Luwis was amazing couldn’t thank him enough for all the help appreciated everything

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Joanna,

Thank you for the 5 star review! We're really happy we could help! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

i had a really good experience with…

i had a really good experience with polly kalam told me in very good detail the deal i was getting and everything about it all its benefits and which one suits me the most.Overall i am very happy with my outcome.

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Lola,

Thank you so much for the review! We're thrilled Kalam was able to go through all the details with you and help you find the right fit. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Just sorted life insurance with Pollys…

Just sorted life insurance with Pollys Mike McCarthy. He made the process incredibly clear, smooth and just overall easy going! Really great customer service! Thanks so much.

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Hannah,

Thank you so much for the review! We are happy Mike made securing your cover easy. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Had a great experience with Lewis…

Had a great experience with Lewis sorting out my life insurance with polly. He made it very easy and was able to make me feel comfortable to discuss some of the sensitive medical history questions. There was no pushy sales pitch and he tried to work towards meeting my own budget too. Highly recommend and ask for Lewis .

14 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Zeynep,

We are so glad Lewis made you feel comfortable and at ease throughout the process. Getting cover tailored to your budget brings real peace of mind. Thank you for taking the time to share your recommendation! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Spoke with Martyn today very helpful…

Spoke with Martyn today very helpful and polite man sorted my policy out within 15 minutes very happy with the service would definitely recommend

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Latisha,

Thank you so much for the recommendation! We are thrilled Martyn could help you get your policy sorted so quickly and politely today. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

today i spoke with lewis and he was…

today i spoke with lewis and he was amazing he walked me through absolutely everything.he made everything crystal clear he was brilliant.

15 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi there,

Thank you for taking the time to leave a review. Having that complete understanding and getting your protection set up brings real peace of mind. Thank you for sharing your experience! Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Had James green call me about setting…

Had James green call me about setting my first life insurance. It was so simple and easy and he explained everything so well
Definitely recommend

12 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Jennifer,

Thank you so much for the recommendation! We are glad James made setting up your first life insurance policy so simple and easy to understand. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I saw something online and enquired

I saw something online and enquired, the next day I got a phone call from Kalem. He wasn’t the typical ‘sales’ guy trying to get you to sign up as quickly as possible, he listened and talked to me about what’s best for me, my current situation and my age. He made sure I understood every step and left me with peace of mind knowing I now have the right level of cover. He was very helpful and friendly and the customer service was top tier. Absolute credit to the company. Thanks for all your help Kalem!

14 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Annabelle,

Thank you for the high praise! We are happy that Kalem delivered such top tier service and gave you total peace of mind with your new policy. We appreciate your trust in us!

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis at Polly

My advisor, Lewis Routley, was absolutely fantastic from start to finish. I had sent an enquiry and received a call back within 24hrs. He explained who he was and what policies would benefit me specifically. All of his questions to assess eligibility were clear and well paced. Throughout the call, he made me feel at ease with light hearted and friendly conversation, and was so easy to talk to, which is vital when discussing personal topics. He clearly explained all my options but gave me space to decide what I wanted to choose. I would highly recommend Lewis for his excellent customer service skills, and this company for your life insurance.

14 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Gracie,

Thank you for the recommendation! It's great to hear that Lewis made the process straightforward from start to finish. We really appreciate you putting your trust in us.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience , very straight forward and simple

14 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Kimberley,

Thank you for you the 5 star review! We really appreciate you taking the time to share your experience.

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent!
I requested a quotation and had a call back almost straight away.
Martyn Gavin was fantastic! He took me through everything, helped me understand and gave me a great price, cannot recommend Martyn or Polly insurance enough
It’s really put my mind at ease

14 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Amy,

Thank you for the recommendation! We are happy to hear that Martyn got back to you so quickly, explained everything clearly, and gave you total peace of mind with a great price. We do our best to provide top tier service.

Welcome to Polly!

Kind regards
Th Polly team

Beoordeeld met 5 van de 5 sterren

I spoke to a gentleman name Thomas way…

I spoke to a gentleman name Thomas way he was absolutely amazing on the phone very clear and explained the question to me didn’t rush me very good experience thank you

14 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Becca,

Thank you for such positive feedback! We're thrilled to hear that Thomas was clear, patient, and helpful throughout your call.

Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Johnathan made my experience very…

Johnathan made my experience very straight forward and easy! Couldn’t have spoke to a nicer fella! So glad a choice polly

12 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Niamh,

Thank you so much for the review! We are glad Johnathan was able to help and make everything so straightforward for you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Joseph Purnell was incredible

Joseph Purnell was incredible. His customer service skills are exceptional. Thank you Joseph.

11 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Gemma,

Thank you so much for the review! We are glad Joseph provided such incredible customer service for you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I spoke with Jacob Harris today

I spoke with Jacob Harris today, he was so helpful, the whole process was so easy and it was great to have his support, I had no idea what I was doing and he’s helped me to understand the process, so friendly & easy, definitely recommend.

11 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Grace,

Thank you so much for the recommendation! We are thrilled that Jacob was so supportive and made the process easy. Welcome to Polly!

Kind regards
The Polly team

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