Polly.co.uk Reviews 

9.044
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lovely experience getting life insurance and critical cover. Emily Lewis explained everything perfectly, the quote was made quickly and I was happy with the outcome. She seemed like a very nice lady a... Toon meer

Beoordeeld met 4 van de 5 sterren

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lewis Routley was an absolute gem 💎 made me feel very at ease considering ive tried many times over the years to start life insurance but been too anxious. I now feel a big weight off of my should... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a really positive experience with Polly Life Insurance advisor. I spoke with Lewis, who was friendly, professional and very helpful throughout the whole process. He explained everything clearly... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(9.044)

1.246 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

James

James was amazing and explained everything really well. Was really helpful and easy to talk to. Overall lovely experience and now got what I needed.

19 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Ashleigh,

Thank you for the great review! We are thrilled that James made everything so clear and easy to navigate for you. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Brilliant service and lovely phone call with Mike McCarthy

I had a lovely conversation with Mike McCarthy, he was knowledgeable and friendly, and made the whole experience very easy. He gave me multiple quote options and talked me through what everything meant, the call was quick and concise and I was insured within 30 minutes. Lovely chap, and efficient service, couldn’t recommend more!

18 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Amelia,

Thank you for the great recommendation! We are thrilled that Mike made getting protected so quick, clear, and easy. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Really great service from Joseph Trupia!

Really great service from Joseph Trupia, He explained everything so well and even doubled checked to see if I understood what he meant, definitely made my experience great!

17 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Georgi,

Thank you for the great review! We are thrilled that Joseph explained everything so well and ensured you felt confident at every step. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

James Green a wonderful chap

James Green was a lovely chap to get the policy set up with, patient and kind.

A great guy to get set up with would 100% recommend

17 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Jade,

Thank you for the great feedback! We are happy to hear that James was patient and kind while getting your policy set up. We truly appreciate your 100% recommendation. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I’m so glad I have this now!

I was not 100% on how life insurance works but wanted to make sure I had something in place for my 2 young children if anything were to happen to me, Ben Walsh was absolutely fantastic and guided me through everything with care and was really kind about everything and I am a very happy customer with my life insurance now in place to protect my children in the case of the worst!

17 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Lily,

We really appreciate your feedback. Life insurance can feel overwhelming when you aren't sure how it works, so we are delighted that Ben provided clear guidance and thoughtful support to help you get the right protection in place for your children. Thank you for trusting us with your policy. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Great service was very helpful and…

Great service was very helpful and answered all my questions

17 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Amy,

Thank you for the great review! We are delighted to hear that our team was so helpful and answered all of your questions. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis was really helpful through out…

Lewis was really helpful through out the whole process. Very friendly and bubbly. I’m very satisfied with my experience today

17 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Tia,

Thank you for the great review! We are happy to hear that Lewis was so helpful and friendly throughout your experience today. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I spoke to Scott Williams.

I spoke to Scott Williams.. he was very helpful and talked me through everything. Made sure I was getting the right cover and it was right for me.

17 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Tricia,

Thank you for the review! We are glad to hear that Scott was so helpful and made sure you got the exact cover you needed. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

The whole process was very easy and…

The whole process was very easy and stress free. Simon was very informative and answered every query. The medical support is an added bonus I wasn’t aware of. Would definitely recommend

12 september 2026
Review zonder uitnodiging
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Antwoord van Polly.co.uk

Hi Catrin,

Thank you for the great review! We are delighted to hear that Simon made the process so easy, welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis Routley was an absolute legend

Lewis Routley was an absolute legend! He was so kind and so easy to talk to. It can be a hard conversation getting life insurance but he made it so easy and we had a really good chat. He couldn’t do enough for me and wanted to make sure I was happy with everything. I would recommend polly life insurance to anyone and that is because of the level of life insurance I was offered but also due to his customer service. He is a credit to the company.

17 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Shazzy,

Thank you for the wonderful review! We are delighted to hear that Lewis was such a credit to the team and made the process so straightforward. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

recently purchased life insurance from Polly

recently purchased life insurance from this company and have been very pleased with the experience. The process was straightforward, and the team was professional, helpful, and easy to communicate with. They took the time to explain the policy clearly and answer my questions, which gave me confidence in my decision.

Overall, I’m happy with the service I received and would recommend this company to anyone looking for a reliable and professional life insurance provider.

17 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Shahida,

Thank you for the fantastic feedback! It is fantastic to hear that your experience was so straightforward and that you felt confident in our team's support. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I spoke to Lewis on the phone today

I spoke to Lewis on the phone today, and he was very understanding. He was amazing at explaining everything so I can understand. I would definitely recommend. Thank you Lewis for your support.

17 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Megan,

Thank you for taking the time to share your review! We are glad Lewis was so understanding and took the time to explain everything. Having that clarity brings great peace of mind for the future. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Mike was brilliant

Mike was brilliant, very friendly and professional! Got me covered in 40 minutes I would definitely recommend!

14 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Hannah,

Thank you for the great review! We are happy that Mike got you covered so promptly and professionally. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Lewis needs a raise

Lewis R was really helpful and informative, it was very clear he knew exactly what he was talking about and helped me where I was stuck. I can genuinely say I had a brilliant experience setting up my cover over the phone with Lewis. He was exceedingly kind, and had a fantastic sense of humor that made what usually feels daunting feel genuinely enjoyable. As someone who works in sales myself, I couldn't ask for better service!

16 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Jade,

Thank you so much for the review! We're very happy Lewis made setting up your cover such a breeze with his humor and expertise. Your high praise means a lot to the team, Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with…

I had a fantastic experience with Martyn Gavin when taking out my life insuranc. He was incredibly friendly, knowledgeable and patient throughout the whole process. I had a noisy young child with me, and Martyn was so understanding and accommodating, which made me feel completely at ease.
He was also very flexible when arranging the phone calls to fit around my childcare and schedule, which I really appreciated. He explained everything clearly and in a way that was easy to understand, taking the time to answer all my questions without ever making me feel rushed or pressured.
The whole process was made so simple and straightforward. I would highly recommend Martyn. Thank you.

16 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Naomi,

Thank you so much for the review! We are happy to hear Martyn was so accommodating with your schedule and made setting up your cover so easy. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I originally took out my policy 4 years…

I originally took out my policy 4 years ago when I was heavily pregnant to cover my girls should anything happen to myself. Today I got a phone call off Mitchell Perkins. He ran through all my policy details and checked everything was as it should be. In additional he explained about critical illness cover which I previously had not added and was not aware of. Mitchell was really helpful with explaining the additional protection this could provide for myself and family should we ever be critical ill. I left the phone call with a new policy and further peace of mind for myself. Thank you again Mitchell. Your customer service was amazing! Highly recommend.

16 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Demi,

Thank you so much for the review! It's fantastic to hear that Mitchell was able to help secure that extra layer of protection for you and your family. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Excellent phone call services explain…

Excellent phone call services explain with full detail thanks

16 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Sherrell,

Thank you for the 5 star review, we're really happy we were able to help, welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I seen an advert for life insurance…

I seen an advert for life insurance been a mam i knew i needed to get life insurance to ease the burdon on my children

15 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

HI Stacey,

Thank you so much for your review! We're so pleased we could help you put cover in place and provide peace of mind. Welcome to Polly

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

Thanks to Tommy miles for your patience…

Thanks to Tommy miles for your patience and help today. Really happy with increasing my policy and getting the cover in place incase it is ever needed for my family. Thanks again

15 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Bethanie,

Thank you so much for the review! We are happy to hear Tommy could assist you in increasing your policy and securing that extra cover for your family. Welcome to Polly!

Kind regards
The Polly team

Beoordeeld met 5 van de 5 sterren

I wasn’t sure on life insurance and how…

I wasn’t sure on life insurance and how it worked. Simon was really helpful and supportive and made sure to explain everything in the best detail to help me understand and helped me get the best coverage for me and my family! I would definitely recommend

15 september 2026
Review zonder uitnodiging
Logo Polly.co.uk

Antwoord van Polly.co.uk

Hi Lauren,

Thank you so much for the recommendation! We are thrilled Simon could explain everything clearly and help you get the right cover in place for your family. Welcome to Polly!

Kind regards
The Polly team

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