Porscheteesside Reviews 

512
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

A prestige dealership with an unusual prestige service. The attention to detail is amazing from the time you enter the dealership until the time you leave. They update you on your vehicle, its conditi... Toon meer

Beoordeeld met 5 van de 5 sterren

I came into Porsche Teesside today, and Ben from Aftersales kindly came over to help me charge my Tesla, as I was struggling to get it working. He was incredibly helpful and welcoming. I was offer... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've just taken delivery of my new Porsche Macan from Porsche centre Teesside. The staff are exceptional always very helpful. The whole buying experience was professional and personal. The whole proce... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autoservice
  4. Carrosserieonderdelen leverancier

Geschreven door het bedrijf

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

512 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(512)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service at Porsche Centre…

Great service at Porsche Centre Teesside from Javid. Explained all the configurator options for a new Boxster. Very helpful and answered all my questions.

5 december 2022
Review zonder uitnodiging
Logo Porscheteesside

Antwoord van Porscheteesside

Good Afternoon Shaun, thank you for your 5* review! Your comments will be shared with Javid and the wider team. Thank you for choosing Porsche Centre Teesside and we look forward to welcoming you again soon, have a great week!

Beoordeeld met 5 van de 5 sterren

Exceptional customer service

Exceptional customer service from the whole team at Porsche Teesside. A special shout out to Suvodeep for looking after me so well. Extremely professional and a real pleasure to deal with. Thank you!!

25 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good morning Andrea, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit. Have a fantastic week!

Beoordeeld met 5 van de 5 sterren

Sale of GT4 to JCT/Craig

I am waiting for a new car and wanted to sell my current car - a nearly new Cayman GT4. The JCT Porsche Teeside buyer, Craig Ackerman, was interested and made a fair offer for the car. He was open, straightforward, did exactly what he said he would and I accepted his offer. They uplifted the car as agreed and paid in full upon collection. I give full marks on the way Craig and JCT Porsche handled this. I would not hesitate to use them again.

16 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good Afternoon, thank you for your positive feedback it is very much appreciated. We are extremely pleased to hear how Craig looked after you during your recent visit to us, he is an integral part of our team and he really does care about his customers. We hope you have a fantastic week and thank you once again for choosing Porsche Centre Teesside!

Beoordeeld met 5 van de 5 sterren

A team of people who really care

I purchased a 911 from Porsche Teesside back in March and living quite a distance away in Hampshire I was slightly nervous but finding a good spec car is hard so I preceded reassured by the Porsche Warranty and the sales team. As it turns out my 911 developed a number of issues which lead to an engine replacement being needed, 3 months later I have just got my car back and I must say despite it being a stressful experience due to component delays and Porsche Germany delaying approvals on the warranty everyone at Porsche Teesside cares about both the car and me as a customer. Throughout arrangements have been made to make me feel like someone who purchased a premium product despite it being Approved Used and after dealings with 3x other OPC's i have to say this isn't a given. Thank you to Simon, Craig, Austin and everyone else who supported as well as Keith who drove the car down to me leaving at 4AM on sunday to make sure I had the car for the weekend. Don't let distance etc concern you as these guys will look after you. Thank you guys

28 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good Afternoon and a genuine thank you for taking the time to send such a detailed review of your experience of Porsche Centre Teesside. Your kind words will be shared with everyone involved in the process.
Customer satisfaction is always our priority and to read this makes us so proud. We really do care! We appreciate that this has been a stressful time for you and we thank you for your patience and understanding whilst allowing us to look after your car.
Please let us know if you need anything further from us, but in the meantime, take care and we hope you have a fantastic week!

Beoordeeld met 5 van de 5 sterren

Purchase of my Taycan CT4

Craig Ackermann contacted me regarding the advert for sale of my 22 plate Taycan CT. He quickly made an acceptable offer for the car and concluded the purchase within a few days without problem. Throughout the process Craig was straightforward, knowledgeable, professional and helpful. I would definitely recommend Porscheteeside for sale or purchase of your Porsche.

16 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good Afternoon Geoff, this is great feedback and we really appreciate you taking the time to let us know your thoughts. Craig is a great asset to our team at Porsche Centre Teesside and he always aims to achieve complete customer satisfaction. Thank you for the recommendation and we are here if you need anything further. Have a fantastic weekend!

Beoordeeld met 5 van de 5 sterren

I have just sold my Cayman GTS to Porsche Teesside

I have just sold my Cayman GTS to Porsche Teesside, doing the deal with the group buyer Craig Ackermann. I have to say the experience from start to finish has been a real pleasure. It was a simple process with a few photographs and a detailed description, with a price being agreed within just a few hours. The paperwork involved a single sheet for me to sign, with the car being collected without cost to me, within just a few days. Full payment was received within 30 minutes or so of the transporter arriving at Teesside. Nor was there any hesitation with the amount agreed, the car was as described and accordingly, there was no thought of trying to gain an advantage by trying to get 'a little bit off'. A highly satisfactory transaction overall. I have no hesitation in thoroughly recommending you get in touch when you have a Porsche to sell. Chris

23 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good Morning Chris, thank you for your great feedback, this will be shared with the whole team at Porsche Centre Teesside in particular Craig who will be thrilled to read your comments. We endeavour to provide the very best customer service to each of our customers to make their experience as smooth and as special as possible.
Thank you again for choosing Porsche Teesside and please let us know if we can assist with anything further. Have a fantastic weekend!


Beoordeeld met 5 van de 5 sterren

Porsche teeside Preston Farm Business…

Porsche teeside Preston Farm Business Park. Staff friendly and welcoming . Javid Rehman the gentleman that dealt with our inquiries was amazing. Thank you Mr & Mrs Reay

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good Morning Sharon, thank you for taking the time to review your recent visit to Porsche Centre Teesside, Javid in particular will be thrilled to read your kind words.
We hope to welcome you back soon, have a great weekend!

Beoordeeld met 5 van de 5 sterren

Excellent service: 718 GT4

Excellent service, solved all issues which occured and anything was no problem. The Porsche garage was immaculate and made you feel as if it was a great experience.
My sales person was Allison she made the experience very special and would like to thank her personally
Picking up the car was great with a nice little touch at the end

12 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good Afternoon Paul,
thank you so much for your feedback, the 5 stars are very much appreciated. Allison has very quickly become an integral part of our team at Porsche Centre Teesside and she expressed how excited she was to make your buying journey a special one!
Please remember we are only a phone call away if you need any further assistance but in the meantime we hope you enjoy your new car and have a fantastic week!

Beoordeeld met 5 van de 5 sterren

Thanks Jav & Ben

Big thank you to Ben who was fantastic with the Masterclass appointment special thanks to Javid looking after us as always. Lovely coffee thanks Julie

8 november 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Hi Peter & Shirley, thank you for the wonderful review, it has been our pleasure to have you back in for your masterclass, Ben and Javid will be thrilled to read your comments, We look forward to your next visit for a coffee and a catch up!

Beoordeeld met 5 van de 5 sterren

Porsche Centre Teesside

All the staff were most helpful when my car was serviced recently. Also, Javid was particularly helpful in explaining my options for my next car.

27 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Thank you Roger for sharing your experience with both our service and sales teams. We're thrilled to hear how happy you have been with the service we have provided you with, thanks again and we look forward to dealing with you again in the very near future!

Beoordeeld met 1 van de 5 sterren

Inability to fix a simple problem

Originally told car would take 3-5 working days to fix, nearly 5 weeks later and a huge bill car not sorted. Took car away from Porsche garage and took it to an independent specialist, waited a couple of days for new part, reprogrammed car and job done.
So, a Porsche garage dealing with Porsche cars every day couldn't fix a simple problem. Not good really.

16 september 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Hi Mr Dullard, thank-you for leaving us feedback and naturally we are disappointed to learn that you are unhappy! We have checked our database and I am sorry to say that we have no record of yourself as a Porsche Centre Teesside customer. Was your vehicle booked in with ourselves under a different name or a company name perhaps? I am very keen to speak with yourself regarding your dissatisfaction but currently have no contact details for you on file and so please can I reach out to you Andy and ask you to get in touch with myself directly as the Centre Principle so I can try and understand your experience with my Service department? Please can you either call the Centre on 01642 939439 or alternatively please email me directly: Ross.jameson@porscheteesside.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent service.

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Thank you Michael for the five star rating, we really appreciate the feed back, have a great week!

Beoordeeld met 5 van de 5 sterren

New Porsche. Steve was informative no hard sell

Steve was informative no hard sell. Simple and informative. Regular updates, Steve always got back to me if I had a query.
Delivery date spot on. Great show room, friendly staff. Great presentation shown the basics of the discussed the pro master experience to go into finer detail and workings of the car.
Overall great experience would highly recommend JCT 600 PORSCHE TEESSIDE

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good morning Fred, thank you so much for your amazing feedback of our Porsche Centre and sharing your recent experiences with us, Steve will be thrilled to read your comments as he prides himself on providing excellent customer service. We hope you enjoy your new car and if you need anything additional from our team please don't hesitate to ask.

Beoordeeld met 5 van de 5 sterren

Great First Porsche

Took delivery of my first ever Porsche 718 Boxster this weekend. From start to end, they've made it a great experience, especially Javid who dealt with me beginning to end.

Car is superb, and it's great to recieve such awesome customer service - most car dealerships didn't take us seriously during our search for a new sports car due to our young age, but Porsche Teeside treated us with great care and saw us off in our new car.

29 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Hi Tyler, firstly congratulations on your First Porsche and welcome to the family! we are so pleased you had a great experience, Javid really is an asset to our team thank you for taking the time to leave us a review it is very much appreciated. We hope you enjoy your new 718 Boxster, and we look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Amazing service at the Porsche garage…

Amazing service at the Porsche garage everyone was very friendly and helpful and our kids loved the tango, hot chocolates and the games area to entertain them while we bought our new car. Special Thankyou to Javid who made the purchase run smoothly.

29 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Thank you Stephanie for taking the time to rate your experience with us a 5-star. We strive to deliver the best customer service and are pleased that Javid was able to help your purchase run smoothly. We hope to welcome you back to experience Porsche Teesside again soon. Have a fantastic week!

Beoordeeld met 5 van de 5 sterren

Tip-Top Top-Up

Fantastic garage. Porsche not only sells brilliant cars but, just as important, it continues to look after its customers' needs throughout ownership no matter how small the need. I called in on a Saturday morning for an AdBlue top up. Samantha, in her usual dynamic manner, got the job done immediately whilst Nicola, on Reception, provided me with a very nice coffee. Going to JCT600 is like calling in at your favourite club, everyone is so welcoming and upbeat. Many thanks JCT!

15 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Hi Harry, thank you so much for your fantastic review of our Centre and it's great to read that Samantha continues to look after you and provide you with a first class customer experience. We will make sure to let the rest of the team know about your lovely words. We hope to see you again in the future. Have a fantastic weekend!

Beoordeeld met 5 van de 5 sterren

Excellent service from Javid and Ben

Just picked up my Porsche today and would like to thank Javid for the handover, very professional and made it a great experience, also to Ben for the thorough run through of all the gadgets the car has. Great team, welcoming and friendly, credit to Porsche Teesside.

25 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Thank you Graham, for taking the time to write this wonderful review
about your recent visit. We are so glad that you enjoyed your time with us and had the opportunity to engage with our colleagues, especially Javid and Ben. We have a wonderful team here and I am thrilled that you experienced this first hand. Please feel free to visit anytime you're in the area for a coffee and catch up about things Porsche, many thanks.

Beoordeeld met 5 van de 5 sterren

Top Class Service

Outstanding service as always from the Service Team at Porsche Centre Teesside.

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Good afternoon, we really appreciate your praise and kind comments about our team. Thank you for taking the time to let us know how we did. We look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

smooth transition

We collected our new Porsche Cayenne on Thursday and are very happy with the vehicle. David Singh guided us from the start, deciding to choose this model, through to completion. On the changeover day he spent time going through everything we queried on the car and we drove away very happy indeed. This is the second time David has assisted us in purchasing a car and we would like to thank him for his professionalism, knowledge and expertise.

20 oktober 2022
Review zonder uitnodiging
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Antwoord van Porscheteesside

Thank you Lynda so much for your fantastic review of our Centre and its great to hear that David continues to look after you and provide you with a first class customer experience! Have a fantastic week!

Beoordeeld met 5 van de 5 sterren

Always a pleasure to deal with Porsche…

Always a pleasure to deal with Porsche Teesside wether buying, having a service or simply calling in for a chat, the staff are all first rate!

Special thanks to Jade & Oli on this occasion for taking care of my Porsche Classic

22 oktober 2022
Review zonder uitnodiging
Logo Porscheteesside

Antwoord van Porscheteesside

Thank you Paul for the wonderful review. We love hearing from our regular customers that keep coming back, we really appreciate the feedback. Thanks again for your kind words and we'll be sure to pass on your comments to the team.

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