Simply. Great service. Dispatched same day after ordering. Two days later was using mower again. Excellent and highly recommended.
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Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days. Other companies ignored my requests for info so full marks on keeping me informed and fulfilling... Toon meer
Bedrijf heeft geantwoord
The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... Toon meer
Bedrijf heeft geantwoord
Super fast shipping, received parts within 24 hours after ordering, fantastic and awesome company, wouldn’t shop anywhere else! Thanks a million Power Spares!!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Contactgegevens
Isaac Way, SA72 4RW, Pembroke Dock, Verenigd Koninkrijk
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4,6
Uitstekend
837 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 69% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Power Spares
Dear Jayne,
Thank you so much for taking the time to leave a review! We're thrilled to hear that your part fitted perfectly and that you enjoyed quick delivery and great all-round service.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
Good Service
What I ordered was delivered promptly at a good price and fixed my issues.
10 september 2026
Antwoord van Power Spares
Hello,
Thank you so much for the fantastic review! We are thrilled to hear that your order arrived promptly, at a great price, and—most importantly—fixed the issue!
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
all i wanted was a return label & a…
all i wanted was a return label & a refund i have not got either
7 september 2026
Antwoord van Power Spares
Dear John,
We are sincerely sorry for the frustration and stress caused by the communication delay regarding your return and refund.
We would like to confirm that your refund has now been fully processed.Since the refund has been issued directly, there is no need to worry about returning the item or generating a return label.
We apologise for the confusion and delay in getting this sorted for you, and we appreciate your patience while we finalised your refund.
Best regards,
Rukshal
Antwoord van Power Spares
Dear Mr Leighton,
Thank you so much for the review! We are delighted to hear you had an excellent experience with us.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
Antwoord van Power Spares
Dear Mr Preston,
Thank you for leaving us a review! We're glad to hear your order arrived on time, as described, and without any hassle.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
Antwoord van Power Spares
Dear Rebecca,
Thank you for taking the time to leave a review! We're glad to hear that your order arrived quickly and that the part was simple to fit.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
Good experience purchasing product
Good experience purchasing product
Fedex let it down said out for delivery on Tuesday did not arrive
Arrived following day
14 september 2026
Antwoord van Power Spares
Dear Doris,
Thank you for taking the time to share your review! We're glad to hear that you overall had a good purchasing experience with us.
We do apologise for the slight delay with FedEx on Tuesday, but we're pleased your order arrived safely the following day. We really appreciate your patience and your support!
Best regards,
Rukshal
Antwoord van Power Spares
Hello,
Thank you for leaving us a review! We're delighted to hear that you got exactly what you were looking for.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
Part was initially out of stock
Part was initially out of stock, but I was informed as soon as it came into stock and everything I ordered was delivered a couple of days later. Good service.
7 september 2026
Antwoord van Power Spares
Dear Andrew,
Thank you so much for taking the time to share your review! We're glad we could keep you updated on the stock availability and get your full order delivered to you just a couple of days later.
We truly appreciate your patience and support, and we look forward to helping you again in the future!
Best regards,
Rukshal
Antwoord van Power Spares
Hello,
Thank you so much for the great review! We are delighted to hear that you enjoyed our fast service and that your item was exactly as described.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
Fantastic Company to deal with
Great product and yet again terrific service. Very reliable, great advice on the other end of a phone if you are unsure of part numbers.
Many thanks
8 september 2026
Antwoord van Power Spares
Dear Mark,
Thank you so much for the fantastic review and your continued support! We are thrilled to hear that you love the product and that our phone support team was able to help you get the exact part numbers you needed.
We truly appreciate your kind words and look forward to helping you again next time!
Best regards,
Rukshal
Part came within 2 days
Part came within 2 days, good price and quality and fits perfectly
4 september 2026
Antwoord van Power Spares
Dear Mr Mitchell,
Thank you so much for the fantastic review! We are delighted to hear that your part arrived within 2 days, was a great price, and fitted perfectly.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
Super fast shipping
Super fast shipping, received parts within 24 hours after ordering, fantastic and awesome company, wouldn’t shop anywhere else! Thanks a million Power Spares!!!
11 september 2026
Antwoord van Power Spares
Hello,
Thank you so much for the fantastic review! We are delighted to hear that your part arrived within 2 days, was a great price, and fitted perfectly.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
Very helpful staff advised me of the…
Very helpful staff advised me of the correct battery to order. Once ordered delivery was very quick and the overall service was exceptional.
4 september 2026
Antwoord van Power Spares
Dear Duncan,
Thank you so much for taking the time to leave such a brilliant review! We are delighted to hear that our team was able to advise you on the correct battery and that your order arrived so quickly.
We truly appreciate your support and look forward to helping you again in the future!
Best regards,
Rukshal
Great shop
Great shop, i was able to get all the parts that i needed for my lawnmower and free delivery.
Thanks
11 september 2026
Antwoord van Power Spares
Dear Ray,
Thank you so much for the fantastic review! We are delighted to hear that you found all the lawnmower parts you needed and enjoyed our free delivery service.
We truly appreciate your support and look forward to helping you again in the future!
Best regards,
Rukshal
Company supplied battery as requested…
Company supplied battery as requested was delivery quickly and delivery was actually earlier than notified thanks Fed Ex .
10 september 2026
Antwoord van Power Spares
Dear Andre,
Thank you so much for the fantastic review! We are delighted to hear that you found all the lawnmower parts you needed and enjoyed our free delivery service.
We truly appreciate your support and look forward to helping you again in the future!
Best regards,
Rukshal
First rate service and astonishingly…
First rate service and astonishingly quick delivery
10 september 2026
Antwoord van Power Spares
Dear George,
Thank you so much for the fantastic feedback! We are thrilled to hear that you experienced first-rate service and such astonishingly fast delivery.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Rukshal
Easy to order system and a quick…
Easy to order system and a quick deliver of the item ordered
3 september 2026
Antwoord van Power Spares
Dear Clive,
Thank you for your review! We're glad to hear that ordering was quick and easy, and that your items arrived promptly.
Best regards,
Rukshal
Chainsaw spares
Very good service from website to delivery and reasonably priced will use again.
9 september 2026
Antwoord van Power Spares
Dear Les,
Thank you for taking the time to share your review! We're delighted you experienced great service, fast delivery, and fair pricing. We look forward to serving you again!
Best regards
Rukshal
Customer service nightmare!
Had 2 orders from power spares, both have been incorrect when received. After multiple phone calls I’m still in the dark as to whether I will receive the correct parts or not, or perhaps be given a refund. Also sent an email on another occasion asking for when an item was due back into stock, they came back with an update on completely the wrong part despite me giving them the part number. Website works well and ordering is straight forward, but after that it’s a disaster! I’ll chase AGAIN tomorrow!
1 september 2026
Antwoord van Power Spares
Dear Simon,
We are sincerely sorry to hear about the ongoing frustration and confusion you’ve experienced with your orders and communications from Power Spares. Receiving incorrect parts and getting inaccurate stock updates is completely unacceptable, and we truly apologize for letting you down after a smooth ordering process.
We can confirm that your refund has now been fully processed.
We deeply regret the hassle this has caused and appreciate your patience while we finalised your refund.
Best regards,
Rukshal
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