I would like to thank all the staff from the reception lady to Mark the engineer for their excellent service in repairing our washing machine We called them in the morning and they came out in t... Toon meer
Bedrijf heeft geantwoord
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My washing machine had a fault.PowerPoint engineer appointment the next day. It turned out to be a major problem and I bought a reconditioned machine to replace it. The next day my old machine was tak... Toon meer
Bedrijf heeft geantwoord
From start to finish a great experience. Marc and Peter fitted my cooker and washing machine today. They arrived on time. Were friendly and efficient and I highly recommend them. Just how good service... Toon meer
Bedrijf heeft geantwoord
Amazing customer service, quick delivery, competetive pricing. They arrived on time as mentioned, did a good job in fitting the Dishwasher and checking everything was working fine and then left. Very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huishoudapparatuur winkel
- Huishoudelijke apparaatonderdelen leverancier
- Reparatieservice voor huishoudapparatuur
- Huishoudelijke apparatuur klantenservice
- Gebruikte spullen winkel
Geschreven door het bedrijf
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Contactgegevens
Verenigd Koninkrijk
- powerpointstores.co.uk
4,9
Uitstekend
531 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Washing machine
From purchase to delivery their helpfulness, knowledge, professionalism and communication was amazing.
Have used them many times and will continue to do so.
17 januari 2026
Antwoord van Powerpointstores
Good Morning Rachel,
Thank you so much for your continued loyalty! We strive to provide a seamless experience from the moment you browse our range to the moment your appliance arrives. Knowing that our team’s knowledge and communication stood out to you means a lot to us. We look forward to serving you again in the future!
Thank you,
The Power Point Team
Quick, efficient and reasonably priced
Spoke to a lovely lady who tries to get someone out to you asap. Chap turned up and fixed my washer/dryer with no fuss. Very reasonable charges
12 januari 2026
Antwoord van Powerpointstores
Good Morning Mrs James,
Thank you so much for the lovely feedback! We’re so glad we could get your washer/dryer back up and running quickly and without any fuss. I’ll be sure to pass your kind words along to our office team and the technician who visited you. We strive to provide fast, honest service at a fair price, so it’s wonderful to know you were happy with the cost. Thanks for choosing us!
Thank you,
The Power Point Team
Excellent service
Excellent service, very helpful in choosing product(Sharon), delivery and take away old machine very smooth
3 januari 2026
Antwoord van Powerpointstores
Good Morning Mr Downes,
Thank you so much for the kind words! We are thrilled to hear that you had such a smooth experience from start to finish. I’ll be sure to pass your praise along to Sharon—she’ll be delighted to know she helped you find the perfect product. We pride ourselves on making delivery and installation as easy as possible, so it’s great to hear we hit the mark. Enjoy your new machine!
Thank you,
The Power Point Team
I always buy my white goods from Power…
I always buy my white goods from Power Point. I live locally and I like to support my local businesses. I continue to go to PowerPoint also because nothing is to much trouble from the lovely staff there. I've had delivery of a new cooker today, from ordering, to delivery to installment has been a smooth operation. So much care taken to my property too. I cannot recommend PowerPoint high enough, keep up the good work all.
19 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Afternoon Linda,
Thank you so much for your kind words! We truly appreciate your continued support of our local business. It’s customers like you who make our work so rewarding. We are thrilled to hear that your new cooker installation went smoothly and that our team took great care of your home. We’ll be sure to pass your praise along to the whole staff—see you next time!
Thank you,
The Power Point Team
Really nice guys.
19 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Afternoon Mr Wilkes,
Thank you for the 5* review. We are glad that you found the delivery team to be nice.
Thank you,
The Power Point Team
Antwoord van Powerpointstores
Good Afternoon Mrs Abbott,
Thank you so much for the kind words! We take great pride in our work and strive to leave every space better than we found it. It was a pleasure working with you, and we look forward to assisting you again in the future.
Thank you,
The Power Point Team
Great service
Great service, very quick installation, 5 stars to Sterling and Dave
16 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Afternoon Mrs Hincks,
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with our team. I’ll be sure to pass along your kind words to Sterling and Dave—they’ll be happy to know their hard work and efficiency made a difference for you. We appreciate your business!
Thank you,
The Power Point Team
Great customer service
Popped into Wellington store on the off chance of finding a suitable microwave after much fruitless searching online. Amazingly they had exactly what I needed & at a better price than the big retailers (albeit last in stock & a display item, but in perfect condition).
John was really helpful - even carrying the carefully re-packaged item to the car for me.
This level of service isn't surprising as I've bought stuff from Powerpoint in the past. There's a lot to be said for doing research online to work out the options & what you need, but the additional expert knowledge & personal attention of an independent retailer like Powerpoint beats the internet or large retailers populated by Saturday staff every time.
15 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Wendy,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that after a long search online, you were able to find exactly what you needed right here in Wellington.
At Powerpoint, we pride ourselves on offering that 'expert edge' that can sometimes be missing from larger retailers or online platforms. It’s wonderful to know that our pricing was competitive and that the display model met your expectations perfectly.
I will be sure to pass your kind words along to John—he will be delighted to hear that his help, right down to carrying the microwave to your car, made a difference in your visit. We truly appreciate your continued loyalty and your advocacy for independent local businesses.
We look forward to seeing you in-store again soon!
Thank you,
The Power Point Team
Absolutely superb service
Absolutely superb service from John in the Wellington store who managed to deliver and install a tumble drier and take the old one away within four hours. This is my 'go to' store for any electrical appliances, the service is always excellent and quick, more often late the same day or at worst the next morning.
12 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning,
Thank you for the wonderful feedback! We are so pleased we could get your new tumble dryer delivered and installed—and the old one out of your way—all within four hours.
Efficiency is something we strive for every day, and it’s great to hear that John was able to provide such a seamless turnaround for you. We know how much of a disruption a broken appliance can be, so we make it our priority to offer that 'same-day or next-morning' service whenever possible.
Knowing that we are your 'go-to' store for electrical appliances means a lot to our team. Thank you for your continued support of Powerpoint; we look forward to helping you again in the future!
Thank you,
The Power Point Team
New Dishwasher installed
From when we ordered the dishwasher with Sharon, through to Dave & Paul who installed it for us, the service and attention to our needs was really good.
6 januari 2026
Antwoord van Powerpointstores
Good Afternoon Mr Slatcher,
Thank you so much for the kind words! We are thrilled to hear that you had a great experience from start to finish. I’ll be sure to pass your praise along to Sharon, Dave, and Paul—they take great pride in their work, and they’ll be delighted to know they made your dishwasher installation seamless. Enjoy your new appliance!
Thank you,
The Power Point Team
Friendly engineer
Friendly engineer. Knowledgeable. Good advice. Thorough. Good service. Appointment swift and on a Saturday. Thank you.
10 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Mrs Roberts,
Thank you for the wonderful review! We pride ourselves on providing swift, expert service—even on weekends. It was a pleasure working with you, and we appreciate your recommendation.
Thank you,
The Power Point Team
we went to our local store to order a…
we went to our local store to order a new washer to replace one that had gone faulty after four years of use. lots of selections to choose from But we decided on the Teknix model we ordered it yesterday 7/1/ 2026 then they installed it today 8/1/ 2026 which was amazing. item was installed within half an hour of arriving. by two nice knowledgeable Engineers. we are Very, Very Happy with the product too. Mr and Mrs clout.
8 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Thank you Mr and Mrs Clout, we are happy to know that you are pleased with the product and our team
Great service from Dave and Paul
Dave and Paul were very quick and efficient. Friendly, excellent service from them both
7 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Thank you for your lovely review
Friendly service and delivery
Competitive price, friendly service in store and from delivery guys. Very professional. Recommended
5 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Afternoon Andrew,
Thank you so much for the 5-star recommendation! We’re delighted to hear you enjoyed the full experience, from the pricing to our in-store service and final delivery. Our team works hard to maintain that level of professionalism at every step, and your feedback means the world to us. We look forward to seeing you again!
Thank you,
The Power Point Team
Delivery drivers were great
Delivery drivers were great. Came when they said, plenty of warning before they arrived. On time even in the snow, got the fridge in place and helped move the old one out of the way.
5 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Afternoon Mr Dawson,
Thank you so much for the kind words! We are thrilled to hear that our team managed to get your new fridge delivered safely despite the snow. Going the extra mile to help move your old unit is exactly the kind of service we strive for. I’ll be sure to pass your praise along to the drivers—it will make their day!
Thank you,
The Power Point Team
Fabulous service from our local…
Fabulous service from our local PowerPoint
We purchased a refurb washer from PowerPoint a few months ago. Unfortunately it broke down. I decided to purchase a new machine.
I explained to Sharron what I wanted in a washer and she steered me to the right machine.
I always have a good service from power point.Thank you girls.
2 januari 2026
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Mrs Parr,
Thank you so much for the lovely review! We were sorry to hear your refurbished machine had an issue, but we are so glad Sharron was able to help you find the perfect new replacement. It’s always a pleasure seeing you in the shop, and we truly appreciate your continued support. Enjoy the new washer!
Thank you,
The Power Point Team
Excellent service on Christmas Eve
Excellent service on Christmas Eve . Phone call made , engineer arrived and the washing machine was mended and on again within 90 minutes . Brilliant and thank you to the engineer, Mark,
Thanking PowerPoint again
24 december 2025
Antwoord van Powerpointstores
Good Morning Mrs Ashford,
Thank you so much for the kind words! We know how stressful a broken appliance can be—especially on Christmas Eve—so we’re thrilled Mark could get everything back up and running for you so quickly. We’ll be sure to pass your thanks along to him.
Happy New Year from the whole PowerPoint team!
Thank you,
The Power Point Team
Friendly service and on time.
23 december 2025
Antwoord van Powerpointstores
Good Morning Mr Turner,
Thank you for the 5* Review. We are really glad you found our service to be friendly and on time.
Thank you,
The Power Point Team
A very pleasant and informative guy who…
A very pleasant and informative guy who sorted our problem quickly and professionally and also a very fast response from Powerpoint, job looked at, sorted and done within days, thank you
11 december 2025
Antwoord van Powerpointstores
Good Morning Mrs Lane,
Thank you for the 5-star feedback! We take great pride in our responsive service and we’re glad we could get your issue sorted so quickly. We appreciate your business and look forward to helping you again in the future.
Thank you,
The Power Point Team
I've already left a review but trust…
I've already left a review but trust me, they're great...support local businesses...
15 december 2025
Antwoord van Powerpointstores
Good Morning Mr Hunt,
Thank you for the kind words, we great appriciate your recomendations.
Thank you,
The Power Point Team
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