The service level from Powerpoint Stores was excellent , i called them in the morning 9.00am to outline an issue with my dishwasher and they booked a technicians visit for lunchtime that day. The te... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
John was informative , product savvy and honest in his assessments. Delivered on time and minimum fuss during the whole process. I used them because I had used Curry’s previously and on both occasio... Toon meer
Bedrijf heeft geantwoord
Having had a truly awful experience at the local J Atkinsons builders merchants in Thirsk, I left there and went to the Powerpoint just around the corner. The men there couldn't have been more frien... Toon meer
Bedrijf heeft geantwoord
My mum has always purchased her electrical items from your Oakengates store. She trusts them implicitly. When ever repairs have been needed, the service has been quick, efficient, honest and reliable.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huishoudapparatuur winkel
- Huishoudelijke apparaatonderdelen leverancier
- Reparatieservice voor huishoudapparatuur
- Huishoudelijke apparatuur klantenservice
- Gebruikte spullen winkel
Geschreven door het bedrijf
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Contactgegevens
Verenigd Koninkrijk
- powerpointstores.co.uk
4,9
Uitstekend
544 reviews
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Friendly and efficient service
Friendly and efficient service, very knowledgeable and fixed my leaking dishwasher. Nice to support your local high street.
15 september 2025
Antwoord van Powerpointstores
Good Afternoon Mr Parry,
We are so pleased to hear that you experienced friendly and efficient service and that our team member was very knowledgeable in resolving the issue with your leaking dishwasher. Getting your appliance back in working order quickly is always our top priority.
We especially appreciate you mentioning the importance of supporting your local high street. As a local business, we genuinely value the trust and support of our community. Your kind words reinforce the quality service we strive to provide every day.
Thank you again for choosing us!
The Power Point Team
Antwoord van Powerpointstores
Good Morning Mr Johal,
Thank you for the 5* review. We're thrilled to hear that you experienced good service all around.
We appreciate you letting us know, and we look forward to assisting you again in the future.
Thank you,
The Power Point Team
Matt and Mark came out to repair my…
Matt and Mark came out to repair my range master oven. They were friendly, efficient and answered all of my questions.
24 september 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Mr Bufton,
That's fantastic to hear! We're delighted to know that Matt and Mark provided you with such a friendly and efficient service when repairing your Rangemaster oven.
It's great that they were able to answer all your questions as well. We strive to ensure our technicians are knowledgeable and helpful.
Thank you for taking the time to share your positive feedback. We will certainly pass your kind words along to Matt and Mark.
Thank you,
The Power Point Team
Excellent service from an engineer…
Excellent service from an engineer coming out to supply and fit of a new dishwasher. Thoroughly recommend
17 september 2025
Antwoord van Powerpointstores
Good Morning Mrs McDonough,
We sincerely thank you for taking the time to leave a five-star review. It is wonderful to know that our engineer delivered excellent service. Your kind recommendation is highly valued.
Thank you,
The Power Point Team
Excellent service.
Everything that it said on the tin, PowerPoint stores did. Exceptional service from the first phone call to them, to the replacement machine two days later.
15 september 2025
Antwoord van Powerpointstores
Good Morning Mr Dunn,
Thank you so much for your glowing review! We are delighted to hear that we were able to provide you with exceptional service, from your initial phone call all the way to the swift replacement of your machine.
Our team works hard to ensure a seamless and efficient process for our customers, and we are thrilled that we met your expectations. Your feedback is greatly appreciated, and we look forward to the opportunity to assist you again in the future.
Thank you,
The Power Point Team
Prompt response and appointment to…
Prompt response and appointment to breakdown call. Service technician was knowledgeable and advised well on my options, very polite too.
15 september 2025
Antwoord van Powerpointstores
Good Morning Mr Wardle,
Thank you for your 5* review!
We're glad to hear you had a positive experience with our service technician. We pride ourselves on having a knowledgeable and polite team, and we will be sure to pass your kind words along to them.
Thank you,
The Power Point Team
Diagnosed the problem ordered the part…
Diagnosed the problem ordered the part back within the week to do repair
6 september 2025
Antwoord van Powerpointstores
Good Morning Mrs Ruttertom,
Thank you for the 5* review. We are glad that we could fix the problem in a timely manner and get your machine all back up and running.
Thank you,
The Power Point Team
Antwoord van Powerpointstores
Good Morning Barbara,
Thank you for the 5* Review. We are happy to hear our staff were friendly, professional, knowledgeable and quick completing the job.
Thank you,
The Power Point Team
Just a great business to deal with
Just great service - communication fab and here quickly. Repair done by Matt - great chap helpful & friendly. Would always use PP!
4 september 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Kallie,
Thank you so much for the fantastic feedback! We're thrilled to hear you had a great experience with our service.
It's wonderful to know that our communication and speed met your expectations, and we'll be sure to pass along your kind words to Matt. He's a valued member of our team, and it's great to hear he was so helpful and friendly.
We truly appreciate your business and look forward to assisting you again in the future!
Thank you,
The Power Point Team
Matt arrived on time to repair our…
Matt arrived on time to repair our dishwasher. He was very polite and professional and got the work done quickly explaining everything well. We would certainly recommend Powerpoint Oakengates and Matt
26 augustus 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Mrs Bennett,
Thank you for your fantastic feedback. We're thrilled to hear that Matt provided such an excellent service.
We'll be sure to pass your kind words on to him and the team. We pride ourselves on having knowledgeable and professional engineers who can get the job done efficiently while keeping our customers informed.
We appreciate your recommendation and look forward to assisting you again in the future.
Thank you,
The Power Point Team
Very good service.
Very good service.
Matt, the engineer, was extremely pleasant and fixed our appliance very quickly.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Mrs North,
Thank you so much for taking the time to share your feedback. We're delighted to hear that you had such a positive experience.
We'll be sure to pass your kind words on to Matt. We're proud to have engineers like him on our team who provide excellent service.
We appreciate your business and are glad we could get your appliance back up and running quickly.
Thank you,
The Power Point Team
Antwoord van Powerpointstores
Good Afternoon John,
Thank you for the 5* Review. We're glad to hear that you had a positive experience and that our team was on time and professional. We look forward to working with you again in the future.
Thank you,
The Power Point Team
Excellent and prompt service
Excellent and prompt service. The two technicians were brilliant. Having diagnosed the fault, the replacement part was ordered and fitted with three days. I would definitely recommend PowerPoint.
13 augustus 2025
Antwoord van Powerpointstores
Good Morning Mrs Wolverson,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. We'll be sure to pass on your praise to the technicians—they'll be delighted to know their hard work is appreciated.
We pride ourselves on providing quick and efficient service, and it's fantastic to hear that we were able to get your replacement part ordered and fitted so promptly. Your recommendation means a lot to us.
Thanks again for choosing PowerPoint!
The Power Point Team
Excellent service
From initial phone call to booking a repair to the engineer arriving explaining all through the work carried out to completion was Exemplary. Mark, was polite, had concern for the property and really lovely person over all. Great job done. I would certainly use again and recommend Power Point Stores Ltd Oakengates.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Afternoon Mrs Williams,
Thank you for taking the time to share your fantastic feedback. We are thrilled to hear that your entire experience, from the initial phone call to the completion of the repair, was so positive.
It's wonderful to know that Mark provided exemplary service. We pride ourselves on having a team that is not only skilled but also polite and respectful of your home. Your comments about his professionalism and care are greatly appreciated and will be shared with him.
We are so glad we could get the job done right for you. Your recommendation means a great deal to us, and we look forward to the opportunity to serve you again in the future.
Thank you,
The Power Point Team
Recommended! A+
Great service from the initial phone call all the way through to fixing the problem with our dishwasher. I would have no hesitation in using them again. Thoroughly recommended. Many Thanks ;¬)
7 augustus 2025
Antwoord van Powerpointstores
Good Afternoon,
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received, from your initial phone call to the completion of the repair on your dishwasher.
Our team works hard to provide professional, efficient, and friendly service, and your feedback is a wonderful testament to their dedication. We truly appreciate your recommendation and the trust you've placed in us.
It was a pleasure serving you, and we look forward to assisting you again should you need us in the future.
Thank you,
The Power Point Team
Friendly and efficient
When we found an integrated fridge we liked in a competitors store but we would need to travel to Shrewsbury to collect it, we phoned Powerpoint who not only found a similar model but were able to order it, deliver it and do so cheaper. They came at a mutually convenient time and took it to a place of my choosing. Very courteous, friendly and efficient. Have used before and will use again.
25 juli 2025
Antwoord van Powerpointstores
Good Morning Mrs Holt,
Thank you for sharing your positive experience with Powerpoint. It sounds like they went above and beyond to provide excellent customer service.
We're glad to hear that they were able to not only find a comparable integrated fridge model, but also offer it at a better price and provide a convenient delivery service. This kind of friendly, courteous, and efficient service is exactly what we strive for. We appreciate you choosing us again and look forward to serving you in the future.
Thank you,
The Power Point Team
I have used Power Point for many years…
I have used Power Point for many years both for new appliances and repairs. This company could teach some well known big names how to conduct a business. Matt repaired my built in dishwasher yesterday (difficulty getting it out of the cabinets)!
Great engineer...polite, considerate...left everything great.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning William,
Thank you so much for your kind words and for your long-standing loyalty. We are thrilled to hear that Matt provided such excellent service with your dishwasher repair, and we'll be sure to pass along your compliments to him. Your feedback means a great deal to us, and we truly appreciate you recommending us.
Thank you,
The Power Point Team
Great service
Great service.
I didn’t have to wait very long and received phone calls so I knew exactly when the engineer was coming.
25 juli 2025
Antwoord van Powerpointstores
Good Morning Mrs Jones,
Thank you for the 5* review. We're so glad to hear that you had a great experience and that our communication about the engineer's arrival time was helpful. We understand that your time is valuable, and we always aim to provide prompt and efficient service.
Thank you,
The Power Point Team
Fast resolution of our broken washing…
Fast resolution of our broken washing machine by Matt. Part ordered swiftly & fitter as soon as it arrived.
Highly recommend this company who we have used for all our white goods over many years.
31 juli 2025
Review zonder uitnodiging
Antwoord van Powerpointstores
Good Morning Mr Coalbran,
Thank you for the 5* Review. We're so pleased to hear that Matt was able to resolve the issue with your washing machine quickly and efficiently. We truly value your long-standing loyalty and appreciate you recommending our company. We look forward to continuing to assist with all your white goods needs in the future.
Thank you,
The Power Point Team
Excellent service
Excellent service over the phone and equally excellent delivery personnel
Reasonable price
23 juli 2025
Antwoord van Powerpointstores
Good Morning Mr and Mrs Parker,
Thank you for the 5* Review. We're so glad to hear that you had an excellent experience with both our phone support and our delivery team. It's also great to know you found our pricing to be reasonable. We truly appreciate your business and hope to serve you again in the future.
Thank you,
The Power Point Team
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