Powersheds Reviews 

1.009
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

I ordered a 44mm log garage which was delivered on time and is of great quality. The build was relatively easy and I was surprised to find there were plenty of spare parts to enable me to build the ga... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish this company were a pleasure to deal with . Delivery was bang on time no delays and done in a professional way . The product itself can look a little daunting when delivered but a... Toon meer

Beoordeeld met 5 van de 5 sterren

hi, we purchased one of your log cabins in April through Pat at Bradfords in Blandford forum Dorset. From start to finish we could not fault your customer service, product and after care. keeping us... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought just the standard 10x8 Apex shed and am very impressed with the quality. Everything fitted properly and the roof panels even lined up. Much better than my other shed from another popular... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Geschreven door het bedrijf

We've made choosing, buying and assembling high-quality sheds powerfully simple. By combining genius craftsmanship, superior materials, fast delivery, and excellent service, we've created the most satisfying shed experience... from start to finish. it shouldn't be innovative. But it is.

10 Year Guarantee

No fuss, free returns

No fuss, free returns
Every Power shed is made to stand the test of time. Any shed purchased on the PowerSheds.com website or through an approved Power retailer comes with our free 10 year guarantee, against timber rot, decay or insect infestation.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(1.009)

151 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A trustworthy company that cares about its customers

Ordered a shed via Wickes and was initially very happy with the delivery arrangements and how quickly everything was booked in with Powersheds.
There were some issues with the third party courier company that were beyond Powersheds’ control but when I contacted Powersheds, I was impressed with how seriously they took my complaint (I feel that they went above and beyond in terms of resolving things).
The shed itself is of superb quality and I’m really happy with it.
This is clearly a trustworthy company that takes pride in its product and cares about its customers - a rare thing these days.

20 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello,

Thank you for your wonderful review. We're delighted to hear you're so pleased with the quality of your shed and the service you received.

All the best,
Powersheds

Beoordeeld met 1 van de 5 sterren

My log cabin was £7000 and I was…

UPDATE (July 2026): The Facts vs. Powersheds' Public Response

The Bottom Line: Powersheds botched a delivery on a premium £7,000 log cabin, failed twice to legally censor my feedback via Trustpilot's compliance team, and then tried to buy my silence for £300 under a strict non-disclosure agreement. When I refused to let them buy my silence, the CEO updated his public response to blame the customer. This review is fully verified and will remain online permanently to ensure future buyers know exactly what to expect.

The Private £300 Offer & Deletion Demand: After failing to have Trustpilot remove my feedback, the CEO contacted me privately. He offered a payment of £300, but made it strictly conditional on me completely deleting all negative reviews across the internet and signing a formal confidentiality agreement. I rejected this offer. My consumer honesty is not for sale, and £300 does not cover the £1,300 in actual, out-of-pocket trade costs and corrective materials incurred to fix the issues caused by their delivery failure.

The Censorship Attempts on Trustpilot: Following my initial review, Powersheds submitted consecutive formal complaints to Trustpilot—first alleging "advertising violations" and subsequently escalating to a claim of "defamation"—in an attempt to have this review permanently removed. Trustpilot’s independent compliance team thoroughly investigated both allegations, rejected Powersheds' claims, and fully reinstated this review as a compliant, factual consumer account.

Correction on the Assembly Timeline: The CEO claims the assembly took four days because of time spent cleaning the logs. This is factually incorrect and misrepresents our correspondence. As detailed in my emails, the total project labour spanned 6 days. It took a multi-man team two full days of intensive chemical remediation and sanding just to salvage the timber from the moisture issues caused by Powersheds' delivery failure. The standard assembly of the cabin took a further four days after that cleaning process was completed.

The Technical Support & Material Confusions: The CEO notes that adhesive was mistakenly applied to the logs during the build. What he omits is the direct cause of this: because Powersheds failed to deliver the essential wood preserver, the timber was left exposed, and my build team was left trying to navigate conflicting technical guidance from Powersheds support, who provided a generic Google search link instead of professional guidance.

The Website Review Moderation: The CEO claims they do not moderate reviews on their own website because they use a third-party platform. However, brands set their own filters and approval parameters on these platforms. My negative review was never published on their site, which speaks directly to how they curate their public image.

Original Review (with 20/06 Update):
My log cabin was £7000 and I was treated very poorly. I suggest spending your hard-earned money elsewhere. Powersheds failed to notify me that an item was missing in the initial delivery, answering that "it didn't fit on the lorry." This omission caused logistical chaos on day one of the build.

For custom builds, they only supply 2 pages of drawings alongside a generic booklet. Luckily I had a multi-man team of professional tradespeople to help with the build.

While the cabin materials are decent, the customer support has consistently relied on deflecting blame, offering exactly £0.00 in assistance (prior to the conditional £300 offer to delete my reviews), and employing intimidation tactics with references to "legal advisers." I hugely regret my experience with Powersheds. Buyer beware.

19 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Powersheds unfortunately, through genuine mistake, did not deliver a complimentary container of wood preserver with the log cabin. We are genuinely sorry for this.

However, this led to a series of events which we do not believe is fairly reflected in this review:

• The customer proceeded with the build and treated the log cabin prior to assembly, despite our instructions clearly advising that the building should not be treated before assembly.
• In doing so, the customer applied an adhesive product to the log cabin logs. This product was supplied for the installation of the EPDM roof covering, was clearly labelled as adhesive, and was not the missing wood preserver.
• The customer has subsequently attributed this installation error to the missing wood preserver and to Powersheds. Whilst we accept that Powersheds contributed to this situation by failing to deliver the complimentary wood preserver, we do not agree that it is fair or reasonable for Powersheds to accept sole responsibility.
• The customer subsequently demanded a substantial payment from Powersheds to resolve the matter and made it clear that the amount sought was non-negotiable. Whilst Powersheds was willing to discuss a contribution - and still are - we were not prepared to agree to a significant and unsubstantiated claim of that amount. We did not attempt to negotiate because the customer specifically told us not to.

We also believe parts of the review are factually incorrect / very misleading:

• The review suggests that Powersheds excluded or censored the customer's review from our website. This is incorrect. Reviews submitted to our website are moderated by Bazaarvoice, an independent third-party review platform used by many major retailers and brands. Powersheds did not reject, remove or moderate this review.
• The suggestion that Powersheds failed to investigate the matter is also incorrect. The complaint was reviewed extensively over a number of weeks, including direct involvement from our CEO, in an effort to reach a resolution.
• The review states that assembly took four days. It should be noted that a significant amount of this time was spent removing adhesive that had been applied to the log cabin logs, rather than assembling the cabin in accordance with the instructions provided.

We fully accept responsibility for the missing complimentary wood preserver. What we do not accept is that this mistake makes Powersheds responsible for every subsequent decision, issue and cost claimed by the customer.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. There was a slight delay with delivery but the communication was very good. Delivery driver on the day was super friendly and help position the shed for easy movement.

16 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Jeremy,

Thank you for your lovely feedback.

We’re pleased to hear you felt well informed throughout and that the driver was able to make things easier for you on the day.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

I've had my shed a year now and I am…

I've had my shed a year now and I am still pleased with it, quick delivery and good communication. I've since had to contact customer service due to a problem that I had caused, and they had dealt with it excellently,
Thank you

11 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Nathan,

Thank you for your kind review.

We’re so pleased to hear you’re still happy with your shed after a year, and that our customer service team could help get things sorted for you.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Great quality product

Great quality product. We brought the 14ft x 8ft deck. It was easy to assemble, and looks great. Ordering was super simple. We had some issues with unforeseen IT errors from the couriers but this should reflect on power sheds as it was a courier issue.

Would buy from again.

9 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello James,

Thank you for your great review. We’re delighted to hear you’re pleased with the quality of your deck and that ordering and assembly were straightforward.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Absolutely top class service from start…

Absolutely top class service from start to finish. Quick delivery and excellent product - very happy with my 8x6 Apex shed which is fantastic quality and easy to build

4 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Kevin,

Thank you for the fantastic review.

We’re so pleased to hear you’re happy with both the service and the quality of your shed, and that assembly was nice and straightforward.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Very happy with my 12x8 summerhouse

Very happy with my 12x8 summerhouse. Delivery was smooth. My builders said they had to reconfigure some bits slightly but it looks amazing.

2 mei 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Kay,

Thank you for your lovely feedback.

We’re delighted to hear you’re so happy with your summerhouse and that it all came together beautifully in the end.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Really love the shed

Really love the shed, had it for over five years and it’s been sturdy and reliable. Great in all weather and perfect size for any garden! Would recommend!

30 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Maddi,

We’re so pleased to hear your shed is still sturdy and reliable after five years, and that it’s standing up brilliantly in all weather.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Excellent quality and excellent service

Having bought a shed for home from Powersheds last year, we recently bought a pent shed for our allotment from them. The quality is excellent, much superior to a local well-known supplier. There was a slight hiccup with additional windows being sent instead of the window boxes we had ordered. This was sorted out very professionally by the customer care team (who you can get straight through to by phone) and the required parts were received by courier two days later. Would definitely purchase from Powersheds again.

15 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello,

Thank you for choosing us again and for your continued support.

We’re delighted to hear you’re pleased with the quality of your sheds, and it’s great to know our customer care team could quickly resolve the mix-up for you.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Purchased a shed in 2022 and it’s fantastic quality, still looking great and well worth the money. Highly recommend, great company to deal with.

27 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Luke,

Thank you for your kind review.

We’re delighted to hear your shed is still looking fantastic after all this time and that you’d recommend us.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Fantastic new pub shed.

I am in love with my new pub shed from Powersheds, as I can make cocktails in my garden for parties and social events. Powersheds were fantastic in their delivery, being both quick to get the shed to my house and providing excellent customer service. The quality of the shed is sturdy and strong. I am very glad with my purchase, and would recommend them to anyone looking to get a good quality shed at a great price.

24 april 2026
Review zonder uitnodiging
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Antwoord van Powersheds

Hello Alex,

Thank you for the fantastic review.

We’re so pleased you’re loving your new pub shed, and it’s great to hear our team, delivery service and shed quality all hit the mark. Enjoy the cocktails and garden parties!

All the best,
Powersheds

Beoordeeld met 1 van de 5 sterren

Incredibly disappointed

Incredibly disappointed in Powersheds - multiple missing and damaged pieces, poor quality control, and a very frustrating and patronising customer service experience. I’m currently in communication with them to try and get a usable shed out of my situation… but I’m adding my experience here to warn off potential buyers. If you value your own time, purchase elsewhere.

I’ll update with our outcome.

23 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hi Shannon,

Thank you for your review.

Firstly, I'd like to apologise again for the issues you experienced with missing and damaged components, and for the frustration caused during the process of resolving them.

Following our correspondence, we were pleased to be able to supply the additional panels and replacement parts needed to achieve your intended layout, and I understand everything was subsequently delivered successfully.

Whilst I'm sorry your experience didn't start as we would have wanted, I'm grateful that you gave us the opportunity to put things right.

If there is anything further we can help with, please don't hesitate to contact me directly. And if you feel the final outcome is not reflected in your original review, we would of course appreciate you considering an update.

Kind regards,
Powersheds

Beoordeeld met 5 van de 5 sterren

My apex potting shed is fantastic

My apex potting shed is fantastic - straightforward and easy to assemble
So neat and smart I could nit be more pleased with it - we are looking forward to a lifetime of growing our own plants and tomatoes - many thanks

22 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Sandra,

Thank you for the wonderful review.

We’re delighted to hear you’re so pleased with your apex potting shed, and we hope you enjoy many happy years of growing plants and tomatoes in it!

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

New Shed for the garden

Ordered a 8 x 6 pent shed online, chose my delivery day, all arrived okay and delivery company sent updates.
Watch the video several times of how to install the shed, this was most helpful. My daughter and I put the shed together with a little help from a friend and followed the steps in the video.
Really pleased with shed , and ease of ordering. No issues so far.

16 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Julie,

Thank you for your lovely feedback.

We’re so pleased to hear the ordering and delivery process went smoothly, and that the installation video helped make assembly easier. Great teamwork getting it all built too!

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Great quality pent shed : )

We bought an 8’x4’ double door pent shed, and have had it installed for over two months now. The company was a pleasure to deal with and the driver was very helpful on delivery. The quality of the shed is top class, unlike the shed I bought from a different big named supplier 6 years ago which leaked terribly! This shed is bone dry, even after lots and lots of rain! The design is very good, and the timber is good quality. It was also easy to install (me and the wife). The price was also very competitive. Highly recommended : )

30 januari 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello,

Thank you for your review.

We’re thrilled to hear you’re so pleased with the quality, design and performance of your shed, especially through the recent rain. It’s great to know installation went smoothly too!

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Easy purchase & smooth delivery

Easy purchase & smooth delivery. Great customer service with quick responses. Really useful. Would recommend:

15 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Tiffany,

Thank you for the great review. We’re delighted to hear everything went smoothly from purchase to delivery and that our customer service team could help.

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

New Shed

I purchased a shed from power sheds over 12 months ago. Since then the quality of the shed has been excellent with no issues experienced. A really good product all round I recommend.

13 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello,

Thank you for your lovely feedback. We’re so pleased to hear your shed is still performing brilliantly after 12 months and that you’d recommend us.


All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

Great quality shed 8x6 pent

Great quality shed 8x6 pent , managed to assemble in 1 day. happy with purchase

10 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Dmitrijs,

Thanks for the great review - hope you enjoy your shed!

All the best,
Powersheds

Beoordeeld met 5 van de 5 sterren

I was so pleased to come across…

I was so pleased to come across Powersheds when looking for a log cabin which I could use as a cosy place to write and have friends to visit during the Scottish winter. It was a good experience to trawl the website in search of exactly what I wanted to fit the space I had at the bottom of my garden. I had a good discount and delighted I could afford a cabin with double glazing made of Scandinavian pine. I choose the chalet design. It was delivered It on time and with extreme care. I had kindly neighbours to install it and it was finished just before Christmas. This Spring it is a sheer delight to see it situated at the end of my path with dancing daffodils to set it off. It is used by our local community as meeting place as well as my happy place. The space is larger than expected and warmer too. Absolutely water tight when the rains still deluge us. After care support has been all we could desire.

4 april 2026
Review zonder uitnodiging
Logo Powersheds

Antwoord van Powersheds

Hello Margaret,

Thanks for your review!
We’re delighted your cabin has become such a cosy and well-loved space, both for you and your friends. Thank you for sharing your experience!

All the best,
Powersheds

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