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Beoordeeld met 1 van de 5 sterren

Don't take their care plan. I lost Rs. 2300 for plan and no hospital honours it. Moreover the doctors available through the plan are below average. By paying money, you will spoil your health.

Beoordeeld met 1 van de 5 sterren

I Paid ₹49,856 for Practo's "Reach" subscription after they promised, in writing, 2,000–2,500 profile impressions/month and 100% patient traffic. I got 284 impressions and zero patient inquiries. They... Toon meer

Beoordeeld met 3 van de 5 sterren

I have booked the appointment for Dr. Monika but they have aligned the Dr. Richa Jindal and she had connected to us on a audio call however we are trying to reach her on Video call. However she took o... Toon meer

Beoordeeld met 1 van de 5 sterren

Practo must be banned immediately. They are playing around with the patients. I got my appointment with cardio today at 3:30 PM in A V Hospital, Bangalore with Dr. Rajpal Singh RL. After reaching ther... Toon meer

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192 reviews

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27 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

My review never got posted

My review never got posted. It was a genuine review and I didn't use abusive language or anything of that sort. I even uploaded proof of my appointment slip(email). I guess Practo posts only positive reviews or they have a tie up with certian doctors to post only positive reviews. This is definitely not helping the public and misleading people. Highly dissappointed.
Suffice to say, I will never trust reviews on Practo again.

16 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

One of the worst experiences so far!

I don’t know what Practo is trying to do. I was approached by them for a product that they have launched for Tier 2 cities like Ahmedabad known as “Practo supreme”. They asked for all the official documents and degree certificates from me to get my name listed on it. After paying for their premium service, I receive a call from Practo telling me that I can’t be listed as a super specialist with a provisional degree certificate, which we receive only after university convocation. Are you guys high on drugs? Do you think that you are the Medical Council of India which is trying to look over the process of granting degrees to the doctors? When I am operating patients and they are getting their insurance approval(in cashless as well), who is Practo to ask me to submit my final degree before listing me on their website? The sole purpose of provisional degrees given to us by the universities is to enable us to start practising from day 1 and not let us wait till they conduct a convocation. We all have worked hard enough to reach where we are right now and we don’t need companies like you to dictate what we should do and what we shouldn’t. Please please stay away from services like Practo!

1 februari 2021
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Doctor, sorry for this inconvenience caused. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Most unprofessional service app

It's the most horrible and spineless set of people running this app who do not have any set parameters for professional delivery of service they promise. Throwing investors money down the drain till they survive.
I booked a doctor Dr Pallav and consulted him for some skin issues for my child. He called me and provided the prescription. Now at the time of follow up I again paid and requested to consult with him again. I got the message from him that he will call me in sometime for consultation and he never called on that day. I sent him a couple of messages and there was no response. On 2nd day morning I saw that my consultation has been marked as completed by the doctor and I was only allowed to send him follow up messages. Without even talking to me he marked it as completed. Its been 3 days and everyday I message him asking for a response and he messages me back and tells me he will call back in 10 mins, in 30 mins, in a while but there has been no call. I got in touch with the support team and to my surprise all they did was offer me a coupon and clearly denied the unprofessionalism on doctors part. Whats the use of a response when the doctor does not even know what I am trying to consult for because he hasn't spoken with me even once. There is no process to report a doctor who is behaving unprofessionally. Also these spineless people do not have the guts to confront a doctor who has signed to make money thru their platform but is not professional enough to respond back in time.

Ironically this doctor has most reviews on the platform. Please mark this dermatologist, Dr Pallav S Kishanpuria from BLK Super Speciality Hospital Pusa Rd Delhi and please do not use this app to save you from botheration. Its cheap to use the app because they have signed up with the doctors who are sitting idle with no local practice of their own. Mostly unprofessional and unsuccessful doctors sign up here just to make an extra buck and the app is being run on their mercy no matter how they behave.

3 januari 2021
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, we understand that you've had a bad experience on our platform. We value user feedback and this is not the kind of experience we would like our users to have. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks.

Beoordeeld met 1 van de 5 sterren

money minded Practo

I gave feedback to a doctor in practo. they hide 60% of that feedback along with +ve and -ve things. Also to the irony, they shared my number with the respective doctor. and I got a call from them and asked me for feedback. after a few days, they deleted my feedback from Practo platfom saying that i never went to that doctor.
really if you are genuine then you should not share reviewers' personal data with the respective doctor.
Its called doctors chamcha. poor practo.taking money from the doctor and dealing with them with good feedback.
Guys don't believe in the feedback that has given in practo. Such a cheap platform that gives your personal details to the doctor. and showing good ratings with good feedback of doctors.

22 december 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, thank you for the feedback. We publish every feedback that follows these guidelines, https://help.practo.com/practo-feedback/guidelines-for-patients/ Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Practo is a fraud organisation

Practo is a fraud organisation. Any person who would like to book an appointment with a doctor on practo app, practo collects fees per patient from Doctors. Even if a patient speaks to Doctors regarding the clinic through their app, doctors are charged. Doctors are charged for cancelled appointments, no show appointments and everything. For a specialist consultation, practo collects 400 rupees per patient booked through practo app. A tota fraud organisation. Doctors who pay lumpsome amounts are enrolled on prime platform and after each patient books appointment, a fixed amount is deducted from practo.

28 november 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Yogeesh, we are really sorry to hear this. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks.

Beoordeeld met 1 van de 5 sterren

Practo does not publish Negative factual reviews…

I tried giving a factual and negative review for a doctor on practo app . But practo never publishes negative review .I tried reaching their suppport also but case never gets resolved .
Please do not trust reviews on practo app . It’s a fraud that practo does not allow factual negative reviews .

29 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, thank you for the feedback. We publish every feedback that follows these guidelines, https://help.practo.com/practo-feedback/guidelines-for-patients/ Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Fooled by Practo

Fooled by Practo. They show highly experienced doctors but when u pay online consultation fees an unexperienced doctor will be in front of u who will suggest u bedrest but nothing else coz they r not capable of advising u anything....totally unexperienced. I am highly disheartened by this site n the services they offer.

26 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, we understand that you are unhappy with our service. We would like to know more about this feedback. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Beware of underpaid MBBS PRACTO drs

PLS Dont use Practo for your online consultation needs..their on roll doctors are mostly under paid MBBS who work in disguise of specialists and dont know a thing. I got so confused last time i consulted a dr that i got severe headache and lost lot of money too..its a waste to use practo at all.

20 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, sorry to hear this. We would like to investigate this issue and update you. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Practo is doing wrong practice

Practo is doing wrong practice
They shows wrong feedback of doctors.
Dr Khusboo from Mint Leaf did wrong RCT.
Plz choose another dr if anyone has dental problem

20 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, we publish every feedback that follows these guidelines, https://help.practo.com/practo-feedback/guidelines-for-patients/ Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

They don't refund your money

I was delivered 2 out of 3 medicines ordered on 5th October. The Invoice mentioned that a refund of Rs. 267 was initiated on the 5th of October'20. Today, even after 15 days the refund has NOT been made. I have contacted their customer service several times and each time, I have given the Invoice copy and my account details. They promise me that refund will be made in 24 hours. But am still waiting. I think they are not a very honest company. My order ID is 818363.

17 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, it usually takes 7-10 working days for the refund to reflect in the original source of payment. In case you haven't received the amount, please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Worst website ever

Worst website ever. I ordered 2 inhalers from here and they gave me both which is nearing the expiry date so I returned both as I wanted something with longer expiry date. I have returned my medicines 1 month back and after that I followed nearly 20 times to ask about refund. Every time I ask they take my bank details and tell will get back in 24-48 hours but this never happens.

14 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo


Hi, it usually takes 7-10 working days for the refund to reflect in the original source of payment. In case you haven't received the amount, please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Practo is a fraud app.

Practo is a fraud app.
The sales executives team of practo app is the worst team so far. They sell you the app, take money from the doctor and then just disappear. I’m using prime subscription but still my name is not there in the listing of East punjabi Bagh dentists. I’ve written 35 mails but still they are just sending computerised responses. My account is paused and I’ve not received a single patient from practo since 1 year.
Their back end is so disappointing that they never call you to resolve the problem.
I wan’t my refund back but they are not addressing my issue only.
I wan’t to give them zero rating for this poor service.
Never buy practo subscription. It’s DEFINITELY A WASTE OF TIME AND MONEY. PRACTO IS A FRAUD COMPANY WHO IS CHEATING DOCTORS.

10 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Sugandh, we understand that you've had a bad experience on our platform. We value user feedback and this is not the kind of experience we would like our users to have. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks.

Beoordeeld met 2 van de 5 sterren

each and every time there is problem…

each and every time there is problem booking an appointment, ordering medicine . and there is no direct customer care number to solve the issue . chatting with them is such a irritating thing and waste of time

5 oktober 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Swetha, we apologize for the inconvenience. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Payment is done but at the time of…

Payment is done but at the time of consultation provided link shows some technical error and unable to connect.

6 september 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, we are really sorry to hear this. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Total fraud of a platform

Total fraud of a platform. The Drs. are not liable to communicate or respond and patient is on the receiving end of the whole experience.

4 september 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Kamalesh, sorry for the inconvenience. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

The worst service

The worst service. Firstly I was assigned a doctor for an online consultation randomly, without even knowing my preferences for the doctor. Secondly, the doctor was assign d didn't even replied to my chats. So basically the consultation never happened and now I have the money due on Lazy Pay account.
Dont go for this service, better to invest more money and see a real doctor rather than these fake platforms.

1 september 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi, we apologize for the inconvenience. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Dirty and unethical Marketing on Plus Plan

Let me tell you the facts and then judge yourself... practo markets its plus plan as plan with unlimited consultations with any speciality.
But in actual, they offer only 15 consultations with max 5 consultations per day.

Allowing 15 consultations is fine but writing unlimited is a gross misrepresentation of facts to consumers. Its seems unethical and dirty marketing trick to me to lure customers.

15 augustus 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Anurag, thank you for the feedback. In order to prevent abuse of usage, we cap the consultations up to a certain limit (total & per day limit). Please refer to Clause 14.3.9 (Fair Usage Policy for Practo Health Plan) in our Terms and Conditions, http://practo.com/company/terms for more. Thanks.

Beoordeeld met 5 van de 5 sterren

I had a consultation with dermatologist & gastroenterologist…

I had a consultation with dermatologist Asha Lata, it was wonderful experience. She diagosed the problem and gave a course of week for my dad who had shingles.. We are satisfied 100%

I have taken consultation with Dr. Vijay Kumar HJ (Gastroenterologist) Video call is due for 6.15pm. So far it is a good experience ... I don't see anything negative about Practo or the doctors..

Thanks
Nikhath

9 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Such a useless app

Such a useless app. I made payment twice after selecting two gynecologists (after seeing their availability) and both the doctors were unavailable - Doctor Usha BR and doctor Phani Madhuri. I had to request refund for both which I still didn’t receive( takes 7-10 working days it seems ). I will never recommend this app for anyone - mainly for those who are looking for online consultation. I was really in need of some assistance and this increased my frustration!!!! They should ask the patients to make the payment only if the doctor is available. But it’s not like that . You have to make the payment first and then wait for the doctor to respond. In my case both the doctors were not responding(even though the doctors were visible as available today) So please never use this app and make payments. You will end up getting no response and they don’t care about your time. Support is useless as well. No call support for patients. The support number provided online is only for doctors. So patients have to only depend on the chat option given in the app where the people won’t care for what you are asking. They just type some preplanned answers and disconnect the conversation.
I would have given 0 rating if possible.
For those who are looking for online consultation- this is not the place for you. Please don’t waste your money and time !!!!!

26 april 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Aswathi, it usually takes 7-10 working days for the refund to reflect in the original source of payment. In case you haven't received the amount, please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks

Beoordeeld met 1 van de 5 sterren

Useless app for online consultations.

Useless app for online consultations.

I am suffering from a gynec problem from last 7 days

The doctor not even give me first ad medication. I am still suffering from continue bleeding.

In this lock down period I am not able to go near by hospital also.

I got very bad experience .

I never use this app again and also recommend you also please don't use this app.

13 april 2020
Review zonder uitnodiging
Logo Practo

Antwoord van Practo

Hi Sonika, we understand that you've had a bad experience on our platform. We value user feedback and this is not the kind of experience we would like our users to have. Please share your details at prac.to/contactus so that we can get in touch with you and address your concern. Thanks.

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