Pramstores Reviews 92

Wish I had read the reviews about this company before purchasing the buggy board to fit my Egg pram. Received a order confirmation email, but no follow up dispatch email or tracking info. 2 weeks later and I've opened a case with Paypal to get my money back. This company is definitely a scam. The positive reviews on here are most likely fake.

No issues at all! Ordered a new stroller online and it arrived 2 days later. Would absolutely use this company again.

Company may be a scam. Placed an order for a pram set, was sent an email to confirm purchase but no tracking or delivery information. I have tried emailing and calling but with no response. Had to contact bank for a refund as it had been more than 2 weeks since purchase and I received nothing. I feel this website is not legitimate, be warned.

I read the reviews after ordering and was very concerned it was a scam. However, I had several emails back and forth with the company and delivery updates after I ordered. My order was successfully completed and delivery was very quick. All my items look great!

Please do not order from this site! I never received any form of communication from them from the moment of placing the order to then trying to contact them through provided contact details (with no success of ever reaching anyone). I also never received the items I ordered. I raised a case with PayPal and thankfully got my money back.

THIS IS A SCAM COMPANY DO NOT PURCHASE FROM THEM!!!!!!!!

WARNING!!! Unfortunately, I can not give zero stars. I placed on order on their website and never did receive a confirmation email (1st warning), I left it a couple of days then tried calling the mobile number 6 times over the next few days - an auto message said that the mail box was full (2nd warning). I also sent more than one message on their contact form. I have never received a response from them. As I paid by PayPal, I took up a case with them. They also go by the name Posh Kids!

Been a month since I ordered double buggy. No communication. Received a dispatch email a week ago. No tracking information. Contact number goes to voicemail.
Edit: have managed to get through contact number. Really hope they are able to sort this out and I get my pram. Will ammend review in accordance with result.
Final Edit: they have refunded me the amount as the pram wouldn't have been able to have dispatched from the supplier till later this month. I have managed to source next day delivery from another online retailer albeit more expensive. Some better communication would have been appreciated as their prices and stock range is very good and I don't understand why dispatch emails are sent across when the item isn't actually dispatched.

FRAUDSTERS. AVOID!!

Same as everyone else on here… didn’t look on trustpilot before ordering as website looks legit. Ordered a baby changer table - never arrived. No communication at any stage from this “company”… scammers. Ordered via PayPal so have initiated proceedings to get a refund through their buyer protection scheme. Disappointing- scummy people can’t make an honest living so try to make money through FRAUD.

Scam
Dont order from this site you wont get your order, and they will make excuses and then ignore you AVOID

Total scam!!!!!
No items received, not answering the phone or email.

Later have received an item

I ordered my double buggy it was the lowest price I could find on line. Really great value and excellent product. There were issues with the courier making it 2 weeks late however pramstores resent the buggy two further times in an effort to resolve they kept me constantly updated by phone and email therefore I can only say an excellent service as well would not hesitate to recomend them

Absolute scam website !! DO NOT ORDER FROM THIS WEBSITE!! They take the money under a different Pakistani name !!
SCAM SCAM SCAM !!

Ordered Chicco Echo stroller which arrived within 2 days. Communication with Pramstores was excellent too!

Placed order for stairgate on 9th March. Today is 29th March, still haven't received a delivery date, Have contacted the company via email twice, via their own online form and by phone (voicemail is full) Not a SINGLE response or update. Meanwhile, my daughter is crawling, pulling herself up to stand and at risk every time she is at the top of the stairs. Disgusting service, terrible company, won't even respond to my request for a refund.

SCAM SCAM SCAM!

Fake website, does not contact you. Makes it look like they are awaiting the shipment and then they tell you it has been dispatched, you may even receive something from a totally different shop like myself (NEXT) a Dish Drainer. They then use the tracking reference to paypal etc as if they have fulfilled their side of the purchase.

AVOID AT ALL COSTS.
If they have got you report immediately to paypal or your bank.

Thank you, Thank you, Thank you. I use your website first time and it's so quick and safely arrived. It took 2 weeks to arrive but I'm ok with that. Extremely pleased with my purchase.

Ordered Venicci Insevio Wind Pram on Sunday night, I didn’t read reviews until after I ordered and became really worried. But it arrived this morning by dpd and I am now over the moon since I had no hope. Fast delivery and pram is more than I imagined.

I was a little worried about my order after reading the other reviews, but I ordered a car seat a week ago and it has just arrived in perfect condition. The store was also really responsive when I emailed them with a query about the delivery. Really good experience - fantastic price and great to have free delivery when I live in an area where lots of stores add additional charges.