Premierdeliveries Reviews 

5.142
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with Muhammad Zain today. I ordered a mattress this morning and Muhammad called to confirm my details and explain that delivery would normally be in two weeks. As I n... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered from beds 2 days ago, getting it delivered today! Spoke to Jafar Ali on the phone who was clear with the instructions and what will happen on the day ect. Amazing communication, they were the... Toon meer

Beoordeeld met 5 van de 5 sterren

Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Toon meer

Beoordeeld met 5 van de 5 sterren

Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Toon meer

Bedrijfsgegevens

  1. Logistieke dienstverlening

Geschreven door het bedrijf

Expert 2 Man Logistics Delivering throughout the UK


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(5.142)

678 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to book

I spoke to a friendly lady called Laiba who booked by delivery slot very easily. It hasn't been delivered yet but so far so good.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service everytime

Love these guys they delivery to me every few years or yearly and honestly the customer service is always amazing and they are so tidy when they are assembling stuff for you also thank you again guys

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Heavy garden item

The delivery was absolutely perfect. Our item was delivered on time and with great personal service by ABU. He helped with the unpacking and spent time with us to ensure that there was no damage.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Lazy delivery company

I do not expect to have a shakedown on my doorstep for more money just because you cannot deliver to a door, I paid the company for delivery and expect delivery to be TO MY DOOR. Avoid using this company as they are lazy.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

0 stars

If I could give 0 stars I would. Ordered two beds and mattresses to be delivered. Paid extra for it to be delivered to room of choice. One man came told me my stuff shouldn't have been on his van and that someone else would be coming to take up to my flat. He dumped the stuff in the bottom of my tenement at 8am. Had to get family members to come help take upstairs as surprise no one from this company came back. Been in contact with them to be told it was delivered to room of choice which is LIES

9 april 2026
Review zonder uitnodiging
Logo Premierdeliveries

Antwoord van Premierdeliveries

We sincerely apologise for the inconvenience caused and for the lack of service you received on the day of delivery. We appreciate how difficult and stressful this situation must have been, particularly after being advised that someone would return to assist and this did not happen.

We also understand your concerns regarding the information provided afterwards, and we’re sorry for any confusion or upset this has caused.

Your feedback has been taken seriously, and we would appreciate the opportunity to investigate this matter further with the relevant team. Please send us your order details at support@premierdeliveries.co.uk so we can review what happened and provide you with an update.

Sarah K,
Customer Satisfaction Team.

Beoordeeld met 5 van de 5 sterren

Great delivery company

Excellent delivery company. Communication was prompt and concise, the tracking information very useful and the young men who brought everything in and built the furniture were extremely polite and helpful. 10/10

9 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery experience

I recently received my bed (consignment number PFJg7H14bp) and had a great experience.
The delivery and assembly team were punctual, polite, and very professional. They worked efficiently, handled everything with care, and left the space clean and tidy.
Really appreciate their excellent service, thank you!

8 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ZERO STARS - SCAMMERS!!

If I could give zero stars i would.
This company is a joke and they scam customers.
I ordered a mattress from beds.co.uk and paid in full.
Premier Deliveries then emailed me demanding £39 for delivery even though delivery was stated as free on the website. I refused and they sent more emails and then phoned me.
The customer service representative was horrible and the call ended with me shouting at her to stop talking over me when im explaining why I wont be paying. This entire interaction with beds.co.uk and premier deliveries has been a disgrace. We are now 4 days in, ive no refund and no mattress

8 april 2026
Review zonder uitnodiging
Logo Premierdeliveries

Antwoord van Premierdeliveries

Hi Hannah Moore,

We’re sorry to read about your experience and understand why you’re upset.

We appreciate your concerns regarding the delivery charge and the communication you received. This is clearly not the experience you expected when placing your order, and we regret the frustration caused by the situation and the interaction with customer service.

We would like the opportunity to review this matter properly, including the delivery charge query and the status of your refund/order. Please send us your order details to support@premierdeliveries.co.uk so we can investigate further with the relevant teams.

Sarah K,
Customer Satisfaction Team.

Thank you for bringing this to our attention.

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