Premiumparkingmanchester Reviews 

Very disappointing experience.

I entered my vehicle registration and vehicle model during the booking process. The booking was accepted at the advertised price, but when I arrived I was told I had to pay an additional £35 because my vehicle was classed as a van.

In their reply to my complaint, the company admitted that their booking system does not automatically calculate or display these additional charges during the online booking process, even though customers are required to enter their vehicle details. I believe the full price should be shown before payment, not only when you arrive.

I was also disappointed to discover that additional transfer charges may apply even for standard cars, depending on the booking, which makes the final cost higher than many customers expect.

The car park is much further from the airport than I anticipated, and the shuttle waiting time was longer than expected.

After reading many other customer reviews, I realised I was not the only person who had experienced unexpected charges and confusion over the final price.

I would recommend that anyone considering this car park reads the recent Trustpilot and Google reviews carefully before booking, so they understand the possible extra charges and can make an informed decision.

Avoid avoid avoid.........We used this company and wished we hadn't!

Hidden charges on drop off! There were us and another family in one mini bus and they charged us and them £13! This was not stated at the time of booking.

On return we found our car to be damaged!! Scratched and dinted on the back panel (obviously they have hit something in it) said to put in a complaint but no correspondence as of yet!

And this is no luxury transport the vans they use are absolutely battered.

Please please do not use this company!!!

Super easy and straightforward to use. Very efficient and looked after well, especially at collection by Moby, walked out airport and straight into shuttle back to car. Will definitely use the service again.

Neo was our fantastic driver! Couldn’t rate him any higher. Our car was perfectly safe and very smooth transfer/timings. Thank you!

Mobi was very nice and really helpful. Chatty and courteous. Deffo recommend and would use again!

Everything went smoothly from dropoff to pickup. The driver Mobi came promptly and took us to the park and he had good customer service skills. Felt premium indeed.

Terrible false advertising said we would take our keys with us we had to leave them with them after parking up and a £20 charge for coming to get car a day early disgusting

Fast return and good service from Moby

Moby gives us 5star services

Neo is great.... helpful and friendly

Mobi was very friendly and made us feel welcome after the hls.

Amazing experience great service definitely book again and moby our driver was superb such a gentleman easy to find and reasonable priced too

Moby our driver was totally very prompt and professional. The whole service was brilliant. We will as a family definitely use this company again.

5star services
Moby is best

Everything went smoothly from leaving our car to picking it back up. Very easy process, and thanks to Moby for helping us with the pick up!

Moby is a very good driver , excellent trip

It took over one hour to get us back from Manchester airport , I complained and they did not even have the decency to give an apology. Will never use again.