We have just purchased a car from Prestige Cars Kent and had a great experience from start to finish. We were welcomed by Jess, who went out of her way to ensure the whole process was smooth, cal... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Awful. Bought a car, finally when they did call back. Lots of chasing them! Unprofessional experience in collecting car. Not charged so left waiting much longer then overheard the salesman say he coul... Toon meer
Bedrijf heeft geantwoord
Jess who dealt with me, was absolutely great, so knowlegable, and made me feel totally at ease, she didnt mind me asking lots of questions about the new car, and was really patient and caring, made m... Toon meer
Bedrijf heeft geantwoord
I sold my Porsche Cayenne S to Nick and Matt at Prestige Cars Kent. Both were really friendly, honest and straightforward to deal with. The whole transaction went smoothly with no problems at all. Ver... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
View the used cars, parts and servicing available from Prestige Cars Kent in Bromley, Kent.
Contactgegevens
Hewitts Road, BR6 7QR, Orpington, Verenigd Koninkrijk
- 01689 660 385
- prestigecarskent.co.uk
4,5
Uitstekend
4K reviews
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Heeft 98% van zijn negatieve reviews beantwoord
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I went to view an Alfa Romeo Stelvio at…
I went to view an Alfa Romeo Stelvio at Presitge Cars and had the pleasure of meeting with Jack.
Jack was absolutely brilliant! He was very friendly and informative. I would highly recommend!
12 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience viewing the Alfa Romeo and that Jack was friendly, informative and brilliant throughout your visit. We really appreciate your recommendation and will be sure to pass your lovely feedback on to Jack!
Just been with Jack W who took me on a…
Just been with Jack W who took me on a test drive. Very relaxed, not over selling. I liked the car but unfortunately I can get the same car at another dealer for less. Jack was straight with me explaining why he couldn’t discount and match the other price.
We both shook hands and wished each other well.
I’ll definitely go back to Prestige Cars when in the market again.
12 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you for such a fantastic and honest review! We’re delighted to hear that Jack W provided a relaxed, professional experience and was open and straightforward throughout. We really appreciate you giving Prestige Cars the opportunity, and we’re pleased to hear you’d consider coming back to us in the future. We look forward to welcoming you again!
Polite courteous and professional and…
Polite courteous and professional and understanding thanks
10 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you for your kind review! We’re pleased to hear you found our team polite, courteous, professional and understanding. We really appreciate your feedback and hope to see you again in the future!
Audi A4
Jess was absolutely amazing from start to finish, knowledgable and helpful with any questions or concerns I had when buying my new car. I would 100% recommend Prestige Cars and use them again in future.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you so much for your fantastic review! We’re delighted to hear that Jess was amazing from start to finish and was knowledgeable and helpful throughout your car-buying experience. We’ll be sure to pass your lovely feedback on to her. Thank you for recommending Prestige Cars, and we look forward to welcoming you back in the future!
Selling my car to Prestige Cars Kent…
Selling my car to Prestige Cars Kent was very easy and the team offered me a good price. Great work by Bill, Matt and Bailey. Cheers guys.
8 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you for your fantastic feedback! We’re happy to hear that selling your car to Prestige Cars Kent was such an easy and positive experience. It’s great to know that Bill, Matt and Bailey looked after you and helped make the process straightforward. We’ll be sure to pass on your kind words to the team. Thanks again, and all the best!
Absolutely shocking experience
Bought my car less than 6 months ago with the extended warranty. The car developed a fault which I brought in to be repaired by the service centre. They've had my car for more than a week, and after daily calls, they are still unable to tell me when it will be fixed. On top of that, they said a courtesy car isn't available for another month. No sense of urgency whatsoever even when I told them i live rurally and have multiple school runs to do. Absolutely shocking aftercare.
1 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
I am sincerely sorry for the inconvenience caused and for any communication issues you have experienced throughout the process. We fully appreciate how frustrating it must be to have your vehicle with us for an extended period without receiving clear information regarding the progress of the repair, particularly given your personal circumstances and reliance on your vehicle.
As discussed during our conversation this morning, your concerns have now been escalated internally, and a member of our management team will be in contact with you to discuss your experience further and work towards a satisfactory resolution.
With regard to a courtesy vehicle, we are sorry that we have been unable to provide one sooner. As with all dealerships and workshops, courtesy vehicles are subject to availability, and unfortunately we cannot always guarantee immediate availability. We can, however, place you on our standby list and will contact you should a vehicle become available sooner.
Once again, I apologise for the inconvenience and frustration caused, and thank you for taking the time to speak with me this morning. We hope to address your concerns appropriately and improve your experience moving forward.
Fantastic Customer Service from Matt!
I would like to send a huge thanks to Matt who has seriously put my mind at ease this morning by being so attentive, responding to my query urgently and putting my mind at piece, huge thank you for your support via WhatsApp - 10/10.
7 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
We’re delighted to hear that Matt was able to put your mind at ease and provide such attentive and prompt support. It’s great to know that he responded quickly to your query and made you feel reassured throughout.
We’ll be sure to pass your kind words on to Matt — he’ll be thrilled to hear your 10/10 feedback!
Thank you again for taking the time to share your experience. We really appreciate it.
James was friendly and professional…
James was friendly and professional made it very easy to purchase a car he explained everything well.
6 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you for your lovely feedback! We’re so pleased to hear that James was friendly, professional, and made the process of purchasing your car so easy. It’s great to know that he explained everything clearly and made the experience enjoyable. We’ll be sure to pass on your kind words to James. Enjoy your new car! 🚗
James was so helpful with everything…
James was so helpful with everything making it an amazing experience to purchase a car, it was smooth start to finish,
6 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you so much for your fantastic feedback! We’re delighted to hear that James made your car-buying experience so smooth and enjoyable from start to finish. We’ll be sure to pass on your kind words to him. Enjoy your new car! 🚗
I recently bought my new car from Sam…
I recently bought my new car from Sam and had a great experience from start to finish. Sam was very helpful, friendly, and professional throughout the whole process. He made everything easy and straightforward, and I’m really happy with my new car.
I would definitely recommend Sam to anyone looking to buy a car. Great service and a genuine, trustworthy person. Thank you, Sam!
5 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you so much for your kind words! It was a pleasure helping you find your new car, and I’m really pleased to hear you had such a positive experience from start to finish.
I appreciate your recommendation and your trust in us. I hope you enjoy your new car, and if you ever need anything in the future, please don’t hesitate to get in touch.
Wishing you many happy miles! 🚗😊
Thanks to Ivan and Erleta
Long review!
I had been looking to change my car for sometime as I had it for 7 years, so I decided to go into Prestige over the bank holiday. I had already decided what car I wanted in my mind which was a Mercedes GLC Coupe, but I wanted to check it out and test drive it as I knew I wanted to get a bigger better car to my previous one. Ivan was my sales consultant from day one, very friendly, easy to talk to and patient. I told him that I wasn’t willing to get the car that day, and he wasn’t pompous, pushy or rude. We went for a test drive, which was hilarious as it was my first time driving an auto, as I had only known how to drive a manual. We went back to the office and discussed the numbers, and my options on either part exchanging my old car or if I should sell elsewhere. I told him that I would go home and deliberate as I do not like to make impulsive decisions. Eventually two days later I called Prestige and let Ivan know I would be coming back in to potentially take the car home that day, he gave me a time and told me what documents I should bring. As soon as I got there we started the process of doing the paperwork. I had part exchanged and done all the finance documentation within 2 hours. It was the fastest time I’d been through a car sale process. Ivan was extremely helpful, thorough and explained every document I was signing. I am in love with my new car and very grateful to Ivan!
Once everything was completed on Ivan’s end, I was then sent over to Erleta who finalised the process for me, including my drive away insurance, my road tax as well many other things. Erleta was so sweet and we had such a lovely conversation. She helped me take my items from my old car to my new car, as well as setting up the UX in my new car for me. She was also very thorough in explaining everything to me and helped organise my documents in a nice packet.
I had an amazing experience and I would highly recommend purchasing a vehicle from here. Thanks again Ivan and Erleta!
2 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you so much for taking the time to leave such a detailed and wonderful review!
We’re absolutely delighted to hear that you had such a positive experience from start to finish. It’s great to know that Ivan made you feel comfortable and supported throughout the sales process, without ever feeling pressured. We’ll be sure to pass your kind words on to him — he’ll be thrilled to know how much you appreciated his patience, professionalism and guidance.
It’s also lovely to hear that Erleta made the handover process so enjoyable and went above and beyond to help you move your belongings, set up the UX and organise all your documents. We’ll certainly share your feedback with her too.
We’re especially pleased to hear how much you’re enjoying your new Mercedes GLC Coupe! We hope you have many happy miles in your new car.
Thank you again for your recommendation, and congratulations on your new vehicle. We look forward to welcoming you back to Prestige Cars Kent in the future!
Great service from Matt sorting out a…
Great service from Matt sorting out a date for our MOT
4 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
We are pleased to hear that Matt has been very helpful and is helping with your MOT.
Good experience with Jack
Good experience with Jack, thanks
4 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Jack will be pleased to hear he made your experience a good one.
Joe was sweet made my experience easy…
Joe was sweet made my experience easy and straight forward nice1 Joe 👍🏻
3 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Joe will be thrilled to know his sweet and straightforward approach made your experience so easy! Thank you for sharing your feedback with us!
Very quick and easy sales purchase and…
Very quick and easy sales purchase and experience
3 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Our team will be delighted to hear that your sales purchase was so quick and straightforward! Thank you for sharing your positive feedback!
Matt from servicing …
Although I have not had a particular good experience with Prestige, my recent experience with Matt from the servicing department has been exceptional. He has gone above & beyond to help …… more than any other company I have dealt with. Due to ill health I am unable to communicate on the phone easily but Matt has used What’s App & responded immediately as though on a call & not left me waiting for hours as many do. His patience & diligence to sort the issues with my car were beyond my expectations. Matt I cannot thank you enough… you have no idea how much you have helped. Thank you
1 september 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Matt will be thrilled to know his patient communication and exceptional dedication made such a positive difference! Thank you for sharing your feedback!
Great experience
Picked up my Wife’s new car on Sunday and I must say the whole experience was seamless and very efficient.
Jess covered the demonstration and sale of the vehicle and was excellent throughout the process.
Erleta managed the collection and handover and was extremely helpful especially with the phone set up. Thanks to all the team.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Jess and Erleta will be thrilled to hear they made the handover so efficient. We hope your wife loves driving her new vehicle. Thank you for choosing us!
Review regarding the Product
Review regarding the Product, I purchased about three weeks ago (Audi Q4 e-tron). I been told this car has been checked fully but within a day remote key battery run out. I did rapid charge on motorway and dashboard showed amber battery warning. I called the prestige car and they explained the process of repair and asked to contact Audi's Roadside Assistant. Audi team found out that car has coolant pump issue and needs new pump and associated parts. Prestige Cars management team called me to apologised for inconvenience as I have to kept my car for a repair.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
We are sorry for the inconvenience and frustration you have experienced following your purchase of the Audi Q4 e-tron, particularly having to leave the vehicle with Audi for repairs so shortly after purchasing it from us.
I have reviewed our records and can see that, following your purchase, the requested documentation was provided to you and that you also spoke with a member of our team regarding the concerns you had with the vehicle. However, I cannot see any further communication or follow-up recorded after this.
For clarity, all vehicles purchased from Prestige Cars Kent undergo our vehicle preparation process prior to sale. This is intended to ensure that vehicles meet our preparation standards before being offered for sale.
In view of the concerns you have raised regarding the vehicle and the checks and service carried out prior to your purchase, we will review the matter further internally. Once this review has been completed, a member of our management team will contact you directly to discuss the matter with you.
We apologise again for the inconvenience caused and appreciate you bringing your concerns to our attention.
We had a very smooth purchasing process…
We had a very smooth purchasing process - Thanks to Connor who was incredibly patient with us. He stayed late somedays to provide us with another opportunity to review and discuss the car we were interested in. He was very reassuring! Thank you again, Connor. I also wanted to give a shout out to the two ladies who help complete the paperwork ay the end. Good luck to the lady who just started her job at Prestige. Wonderful experience overall and we look forward to the continued service part.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you for sharing your feedback with us. We truly appreciate your kind words and are delighted you had such a positive experience!
Went to view two cars on short notice
Went to view two cars on short notice. The team booked me in quickly for that morning and Sam was brilliant at showing me round the models. Thank you Sam!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Prestige Cars Kent
Thank you for taking the time to let us know about your visit. We are thrilled to hear that Sam and the rest of the team provided such a welcoming and prompt experience!
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