Prime Academy of Beauty and Aesthetics Ltd Reviews 96

Amazing experience getting my lips done very professional and gentle. I love my results

I had a very disappointing experience at this skin treatment clinic. The staff and owner came across as unprofessional, and the overall handling of my treatment was poor.

What concerned me most was that the risks and possible side effects were not properly explained before the procedure. I did not feel fully informed or comfortable, which is unacceptable for any aesthetic or skin treatment service.

A proper consultation and clear communication should be standard, but this was lacking. I would advise others to be cautious and make sure you fully understand the procedure and risks before going ahead.

Had a great 8 point filler treatment wirh Laura. So gentle and kind yet professional with really good results.

This company are using false advertising, they have used a photo of my face and are saying that I have had an 8 point face lift. I have never had this treatment or used this company. The photos are obviously photo shopped are are misleading for people to have treatment and training. I have informed they company who have removed the photos (but I have the evidence of them using them). and they don't have the decency to reply.

I’m extremely disappointed with my experience with Prime Academy.
I booked a training course on a finance option more than a month in advance. Shortly after, I found a much more suitable training provider just five minutes from my home, which would save me around four hours of daily travel while working full time. Given the circumstances, I contacted Prime Academy to see if they could offer any flexibility.
While I understand that refunds may not be possible, what I found completely unacceptable was their unwillingness to offer any alternative solution—such as transferring me to a different course. The staff were rude, dismissive, and showed no willingness to help. There was a complete lack of professionalism and basic customer care.
As a result, I am now forced to lose £230 for a course I won’t be attending, while they can easily fill the spot with someone else. This feels unfair and entirely avoidable with even minimal customer support.
I have never experienced such poor service in the beauty industry. I would strongly advise others to think twice before booking with this provider.
Would give 0 star rating if could!!!

I had the tear trough filler treatment here despite being warned by other aestheticians not to have the procedure done because of the risks involved and the procedure being ineffective quite often. Im so glad I went ahead with it. I initially chose premier aesthetics due to being very reasonably priced great reviews online booking options and pay monthly plans. With them being a successful training academy I thought they would have extensive experience in asthetics. What I found was when having my procedure done was much more than I could have imagined. The lady who did the procedure was professional informative easygoing made me feel calm and comfortable she was gentle with her hands but quick and efficient obviously was confident in her work and very experienced. And the results were amazing making a huge difference to my appearance without any bruising or swelling at all not even any signs of having had injections in that area of my face I’m so happy with everything and would highly recommended this place to those wishing to have aesthetic procedures.

I've just completed My Course at Kings Norton Branch with Laura who was so welcoming and made me feel instantly at ease. Her knowledge and teaching are superb and she takes time to explain and answer our questions. The class size was small so we got lots of opportunities to carry out the practical side of the treatments and I felt reassured by Laura & My other class mates. I definitely will be returning for further trainings and would recommend this Academy to anyone. Thank You Laura.

I recently had my lip filler done at this clinic, the results are amazing, I'd highly recommend this clinic to any considering lip filler.

I had a wonderful experience at this clinic. Everyone, especially tutors, was so lovely and welcoming. The environment was positive, supportive and I gained the best learning experience ever. I truly appreciate the care and attention I received, highly recommend

Very bad service

My husband & I (both medical) attended the skin boosters & polynucleotides course with Petra and we were really impressed with her knowledge! She was so helpful and answered all of my random questions. Had plenty of models to practice on too in the afternoon. Great academy, would definitely be back to learn more!

Love this academy. Laura the manager and trainer is such a welcoming, professional and friendly person. She practically runs the academy with such effortless flair and knowledge.

Also Sally- another trainer- wonderful too. I had a new trainer do my Botox a couple of weeks ago- I was feeling quite emotional that day, she held my hand as I found my skin to be sensitive- and she was so warm, friendly and professional.

It's the people that make a business!!

See you soon
S x

This is my second time at this company I have to say they our amazing at there work and there training too they listen to you and advise you the best thing for you. Am so happy with the work they have done on me today so naturally. The girls our so professional at there job. So glad I have found a place i can trust.

Had a lovely 2 days training with Lydia on the biab and gel course , such a lovely and down to earth girl, went through everything with me and explained every little bit in detail, all the girls made you feel welcome will definitely be coming back in the future to do more courses.

Highly recommend!!

Cannot thank Prime academy enough for all of my treatments. Huge huge thanks to Laura and the rest of the team and of course the lovely students. I’m so happy with all of my treatments! I would recommend to all my friends and family looking for treatments ♥️

I've been to Lydia for my nails twice now and all I can say is she is amazing! She knows her stuff, she's amazing at what she does and unless she is happy with your nails she isn't finished. I love how attentive and caring and professional she is but at the same time easy going and lovely to talk to. She's a perfectionist and she's well worth the money and time.

Absolute best… always get the designs and colours you want go above and beyond to make all customers happy!

The ladies at Prime are amazing and are so professional. They give you honest opinions about what you need. All the students are well trained and supervised.

I love the place. Would recommend to everyone.

I’ve done all my training with prime and honestly can’t fault them! All the girls are Amazing teachers and really give you the knowledge that is needed. Thanks girls for all your support 🤍

I attended the advanced dermal filler course and Laura was amazing to learn with. Left feeling very confident in everything I learnt. Thanks Laura ✨