Prime Residential Property Management Ltd Reviews 

125
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Georgia made my experience so calming and easy. As a first time landlord renting a property very close to my heart, she made a very complicated and anxiety inducing process sound like an absolute br... Toon meer

Beoordeeld met 5 van de 5 sterren

We just had a great flat viewing with Sarah, the communication was great on email/message before and the viewing itself was one of the best experiences we’ve had in our search so far. All of our quest... Toon meer

Beoordeeld met 5 van de 5 sterren

Since I joined Prime they've set a high bar in which a management company should operate. They have a personalised service are it is evident they work as a fairly close knit team depending on their ar... Toon meer

Beoordeeld met 1 van de 5 sterren

We rented a house starting on December 20. The property was moldy, and the decorations they had promised were never fixed. On top of that, the dishwasher, washing machine, and oven have all been u... Toon meer

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4,5

Uitstekend

TrustScore 4.5 uit 5

125 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 14% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(125)

66 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Prime Residential have been fantastic…

Prime Residential have been fantastic in helping me let out my property. Georgia made the onboarding process smooth and straightforward, providing all the information and guidance I needed from start to finish. What initially felt like a daunting process was made much easier thanks to her knowledge, professionalism and support. She was always friendly, helpful and quick to answer any questions, making the whole experience stress-free. I would highly recommend Prime Residential and would like to thank Georgia for all her help throughout the process.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and always responsive

We had the pleasure of being assisted by Sarah throughout the process. She was responsive throughout and professional, and allowed the whole process to feel smooth and efficient in a market that is very often chaotic. Great help throughout, answered all our questions, and facilitated the process from viewing to closing.

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience with Prime…

I had a great experience with Prime Residential. The team were professional, friendly, and always happy to help throughout the process. A special thank you to Sarah, who was fantastic - she was approachable, responsive, and made everything so much easier. I really appreciated all of her support and would happily recommend Prime Residential to others.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rental

Sarah arranged the viewing very promptly. Kept me updated on the process. So professional and very friendly.

Thank you Sarah

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly responsive and helpful team

I’ve had an excellent experience with both Adam and Emily - they have been consistently helpful and extremely responsive. Their communication is clear, timely and genuine willingness to to help has made what could be a difficult situation so much easier to manage. I’m very grateful and highly recommend them!

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful Guidance

We have been in contact with Sarah throughout our process of renting. She has been really helpful and kind with her advice and guidance. Overall, as first time renters in london, I would recommend this service.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Drop off in Service levels

The company has been managing the rental of my house for the past 14 months. It all started out very well but over the past 8 months its been a real struggle. They don’t provide any follow up, they do not execute their commitments as per the agreement and they require constant chasing. Its been a nightmare few months dealing with this group.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five‑Star Service — Georgia Was Brilliant

Excellent service from Prime Residential. Georgia was incredibly helpful at every stage of renting the property — professional, responsive, and genuinely supportive throughout the whole process. She made everything smooth and stress‑free. Highly recommended.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High bar!

Since I joined Prime they've set a high bar in which a management company should operate. They have a personalised service are it is evident they work as a fairly close knit team depending on their area of expertise. I've always found Georgia very responsive and helpful whenever I've needed to call upon her.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Luis & April!

We had a valuation with Luis from the London office and mistakenly decided to go with a local agent. He politely checked in with us when he saw our property hadn’t been rented and he found us excellent tenants straight away and has been brilliant with his communication.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Prime…

Excellent service from Prime Residential from start to finish. As a landlord, the whole letting process was smooth, professional and completely stress-free.

A special mention to Luis, whose communication was excellent throughout. He provided great advice, particularly around property licensing, and kept me informed every step of the way. His knowledge and professionalism gave me real confidence that everything was being handled properly.

I wouldn’t hesitate to recommend Prime Residential to any landlord looking for a reliable and knowledgeable letting agent.

24 juni 2026
Review zonder uitnodiging

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