The packaging is ok but I don’t understand why the box of injections are damaged You need to give proper instructions to the driver not to place heavy box on top of the order when they arrange it in... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I will recommend private doc , they are genuine and they always stay in touch. The very thoughtful about the delivery every details they will tell you.
Bedrijf heeft geantwoord
Prompt and supportive service for private and prescription medication. Great support network. They go the extra bit to make medication management as easy as possible. Out of stock medication is sorted... Toon meer
Bedrijf heeft geantwoord
they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PrivateDoc is a UK-based online clinic regulated by the Care Quality Commission (CQC). Prescriptions are issued by GMC-registered doctors, ANP nurses and prescribing pharmacists. Medicines are supplied from our pharmacy partner registered with the General Pharmaceutical Council (GPhC) when a prescription is issued. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best.
About PrivateDoc
Geschreven door het bedrijf
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
Contactgegevens
Unit 7, Wharfside House, IP14 1RD, Stowmarket, Verenigd Koninkrijk
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4,7
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Efficient service
Easy to use.
Quick to respond and delivery next day.
All relevant procedures carried out.
2 september 2025
Antwoord van PrivateDoc
Thank you Tracey for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Not in best interests of the patient
Offered a service they were unable to deliver. Should do through all the appropriate checks to decide whether they would be happy to prescribe before taking payment. Took a long time to make a decision, which now has affected my treatment moving forward. Not happy with the service
1 september 2025
Review zonder uitnodiging
Antwoord van PrivateDoc
Thank you for your feedback.
As an online healthcare provider, patient safety is our top priority. Our prescribers follow strict clinical guidelines, and in this case, the clinician was not comfortable prescribing and therefore declined the consultation and has issued a full refund.
If you’d like more detail about the decision, we’d be happy to provide further information, please feel free to get in touch.
Antwoord van PrivateDoc
Thank you for your 5* review Daisy. We really appreciate the feedback.
Kind regards
Min
Very prompt
29 augustus 2025
Antwoord van PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Angela
Kind regards
Min
Fast delivery and great helpdesk
29 augustus 2025
Antwoord van PrivateDoc
Many thanks for the 5 Star rating review Kym
Kind regards
Min
I liked everything
I liked everything very much.Very quickly accepted the order, quickly delivered. Thank you
27 augustus 2025
Antwoord van PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review.
Kind regards
Min
Antwoord van PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Nikki
Kind regards
Min
Antwoord van PrivateDoc
Thank you for your review Evan
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Easy to use website and quick…
Easy to use website and quick turnaround and delivery of items
31 juli 2025
Antwoord van PrivateDoc
Many thanks for the 5 Star rating review
Kind regards
Min
Absolutely wonderful service
Absolutely wonderful service. The doctors were very thorough, making sure the prescription was correct for what I needed. The process was easy, the prescription was issued and delivered the next day. Thank you so much. I look forward to placing orders in the future.
25 juli 2025
Antwoord van PrivateDoc
Thank you for your review Andrea
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Antwoord van PrivateDoc
Many thanks for the 5 Star rating review Eileen
Kind regards
Min
Excellent service …
My prescription was out of stock from our local and nhs pharmacy so I filled in The online form with private doc to advise me when back in stock. Which they did 5 weeks after my request and I got the prescription filled quickly and easily and my local pharmacy still cannot get stock. Excellent service
19 juli 2025
Antwoord van PrivateDoc
Thank you Mandy for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
Antwoord van PrivateDoc
Thank you Katharine for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Antwoord van PrivateDoc
Thank you for your review Lucy
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Antwoord van PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Irene
Kind regards
Min
Consultation online was thorough and…
Consultation online was thorough and approved quickly. Order was delivered within a couple of days from placing order. Very quick and efficient. Very pleased and prefer order online as don’t have to take time off work to order repeat prescriptions.
26 juni 2025
Antwoord van PrivateDoc
Thank you Angela for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Antwoord van PrivateDoc
Thank you Nick for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
They listen to you.
I cannot thank PrivateDoc enough, when you are in a bit of a hole and need just a little bit of help, they listened to me.
12 juni 2025
Antwoord van PrivateDoc
Thank you for the fantastic 5 Star review Shelley
Kind regards
Min
Antwoord van PrivateDoc
Thank you Lisa for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
My order “disappeared “ from my elected…
My order “disappeared “ from my elected pick up point… (a large chain of shops in shops!!) Not Privatedoc fault!!
After calling and speaking to a real person (not always possible these days) Natalie was excellent and on the case immediately chasing the order and whereabouts- never located- it was replaced without question well done Natalie!!! Thanks
28 mei 2025
Review zonder uitnodiging
Antwoord van PrivateDoc
Thank you Mike for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
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