Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my order the very next day from... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... Toon meer
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Being able to order samples on 2 occasions has helped us get a truer indication of the colour and tone of each product as just seeing them online doesn’t give you the same definition. Samples arri... Toon meer
Bedrijf heeft geantwoord
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Contactgegevens
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , Verenigd Koninkrijk
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4,7
Uitstekend
275 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pro-Tek Belgravia oak.Flooring was delivered on time and well…
Flooring was delivered on time and well packaged,
We were short two lengths and pro-Tek del next day with a reduced carriage charge ! Great service and now installed, it looks excellent. Thank you
25 februari 2025
Antwoord van Pro Tek Flooring LTD
Hi
Thank you for the review , we are always happy to help where we can and im glad everything went well for you !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring
Excellent customer support
After we finally decided on the colour from so many options, i have ordered the flooring from Pro Tek.
This was first time when I got the courage to start a project like this so basically i have never done something similar not even laying laminate. Everything went nice and smooth with fitting this type of flooring by following the instructions but at the end i realized i was short with one tile.
I emailed and called their support/sales team and it was no problem. They offered to send me actually 2 tiles free of charge. 100 stars from my side for customer support and quality of tiles.
Price was also great compared with other competitors.
5 maart 2025
Review zonder uitnodiging
Antwoord van Pro Tek Flooring LTD
Hi Petrica
What a review ! Thank you so much for taking the time to do this , we are so glad that we were able to help you finish off the job.
We would love to see some photos of it finished , if you can please send them to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great delivery and customer service
17 februari 2025
Antwoord van Pro Tek Flooring LTD
Hi Neil
Thank you for the 5* Review
We would love to see the project when it is finished , Chelsea Oak is a great colour choice :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Highly Recommend company and product
Received my order Editions Classic Primrose Satin well packaged and protected.I purchased them in January to take advantage of sale they had on.I have just fitted them in my wife’s new salon.The quality is great and they fitted a dream best click system I have used and they look great.I Also had spoken to the guys and they were really helpful nothing to much trouble,would definitely use again
1 februari 2025
Review zonder uitnodiging
Antwoord van Pro Tek Flooring LTD
Hi Philip
Thank you for taking the time to leave such a good detailed review , i will be sure to pass the review onto the sales team and we look forward to seeing the finished project , you can share any images with us on info@protekflooring.co.uk
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Antwoord van Pro Tek Flooring LTD
Hi Ihor
No worries at all ! , Thank you for taking the time to leave a 5* Review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
very fast delivery lovely products will…
very fast delivery lovely products will defo be ordering more soon
18 februari 2025
Antwoord van Pro Tek Flooring LTD
Hi Stefan
Thank you for the review and i am glad that you are happy with your product ! We look forward to recieving more orders from you in the future
If you need any assitance on your next order do not hesitate to email or give us a call
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Antwoord van Pro Tek Flooring LTD
Hi Michael
Thank you ! We are glad everything went smoothly for you , if you need anything else do not hesitate to contact us
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Delivery was great and also product…
Delivery was great and also product quality is excellent
3 februari 2025
Antwoord van Pro Tek Flooring LTD
Hi Derek
Thank you for the 5* , i will pass this review onto our Transport team :)
We are really glad you are happy with the product
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent service so far. We have not fit the flooring yet
We have not fit the flooring yet, however, ordering and delivery was a flawless process, very pleased with this company communication and service. The vinyl looks of a great quality. Very happy so far.
7 februari 2025
Antwoord van Pro Tek Flooring LTD
Hi Mariya
Thank you for the great review. We would love to be updated on the process once you have finished fitting the flooring , We are in the process of asking customers if they would be happy to share a few words about thier experience with the product that we can post across our blogs . If you would be happy to send this across along with some images to marcus@protekflooring.co.uk that would be great !
Thank you again for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent services when we kindly asked…
Excellent services when we kindly asked for some free samples of the flooring we are hoping to purchase. They came the next day!
6 februari 2025
Antwoord van Pro Tek Flooring LTD
Hi Julie
We are so glad you decided to choose us for your samples. We will be more than happy to help you with any questions you may have before you purchase
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Would highly recommend!
Great experience with Pro Tec flooring, really good value product, high quality vinyl tiles in a beautiful oak finish, and delivered really quickly. Very happy indeed!
27 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Suzanne
Thank you for the 5* The Hever oak is great choice ! , We would love to see some photos if you would be happy to share this with us , please send them through to info@protekflooring.co.uk
Thank you :)
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This company has a beautiful product…
This company has a beautiful product complemented by FIVE STAR service!
22 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi !
Thank you so much , i will pass this review onto the sales team , so glad you were happy with everything :)
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Antwoord van Pro Tek Flooring LTD
Hi Steve
Thank you so much for taking the time to amend the review and im glad we got everything sorted for you , As i put in my email to you if you need any advice or help when placing the order just let me know !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fast service
Fast order processing and quick delivery.
The only downside is that although my delivery was rescheduled nobody let me know. So I only found out by phoning the delivery company myself.
I would use Pro-Tek again, we ordered 17 packs of the Syon White Herringbone and out of all of those only 1 plank in 1 pack was damaged. Quick to lay and seems high quality!
16 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Weronika
Thank you for the 5* we are really glad that everything went smoothly for you and that you would use us again.
We understand the frustration of the couriers , we do ask that if there is any changes to your delivery or delays that they call you prior so i do apologise for this.
Thank you again for taking the time to leave us such a great review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I highly recommend Pro Tek Flooring…
I highly recommend Pro Tek Flooring LTD. Quality products at a competitive price. Very knowledgeable technical support. Good communication with regards to delivery.
28 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Mr Adams
Thank you very much for taking the time to leave us a great review.
I will pass on your kind words to the sales team
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Looking for a specific herringbone…
Looking for a specific herringbone design for a bathroom and came across Pro Tek. Ordered sample that came quickly and after making decision, rang the office and arranged pick up. Everything ready for me when I arrived. Now just waiting for installation. Very pleased.
13 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Terence
Really glad that every part of the service was swift and easy for you
We would love to see the finshed article when it is all installed !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The sample I liked was Pro-tec Cameron…
The sample I liked was Pro-tec Cameron oak. It was 8.5mm thick and seemed to be very strong. Will be ideal flooring and good lasting.
20 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Renata
You are correct this is our highest luxury flooring , it comes with a lifetime residential and 30 year commercial guarantee so is perfect no matter the area
Please let me or the team know if you need any further advice
Thank you
Marcus Kallmeier
Pro Tek Flooring LTD
So recommended very helpful staff great…
So recommended very helpful staff great communication this is the second purchase from this company will definitely be using again
20 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Donna
Thank you for the fantastic review and for your multiple orders with us
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Received a quick response and delivery…
Received a quick response and delivery of the samples.
6 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Brian
Thank you for taking the time to leave us a great review
I am glad we could help and the samples turned up efficiently
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent- samples sent out swiftly and…
Excellent- samples sent out swiftly and with no quibble.
2 januari 2025
Antwoord van Pro Tek Flooring LTD
Hi Carla
Thank you for the 5* :)
We ensure that all the XL samples are sent 1st class toa rrive with you quickly
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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