Procius Reviews 

Very bad. Slow communication and no reply to my phone calls after a while. Refused to send my file over when they should have and have missed my start date because of it, AGAIN!

all about it is useless and how can they even make sure from UK t check staff in Spain... oh please.....

Awful, awful company that do the work the night before the deadline, despite having held the file for 6 months. I missed 2 start dates with my employer because of this. They didn’t care as they hung up on me rather than addressing my frustrations; zero customer service or improvement commitments.
I’ve handed in my notice for my current employer, but lost the start date at my new employer because of Procius. After 6 months having the file, they handed it in the night before my start date. But my employer had already revoked the contract offer.
Utterly shambolic, last-minute, panic when they realised my file was trickier than most and they hadn’t left themselves enough time to complete it.
They put me through 3 deadline dates (as they call it) over Christmas and New Year, asking for more and more signed documents- when one deadline passed they made up a new one. Then they completely failed to deliver on time to my new employer. I’m now in limbo, between jobs, and no apology from Procius.
If you get the choice, choose another service, not Procius.

An excellent service. I was looked after by Matthew May - he was extremely helpful and provided great support. Thank you Matthew

Very good experience, explained everything that was happening throughout the whole process.

My experience with them was very positive. Great communication from day one; be it phone or email. I was informed at every step and I could monitor the progress of my checks using the online account. It took about 3 month for my checks to complete, but considering what I was applying for, it was totally understandable.

I understand why companies ask for these checks. I found the process to be easy to complete and seamless from start to finish. Very impressed.

Thanks to these guys i won't be paid till end of January and they have ruined my Christmas. I have seen similar reviews and I'm glad I'm not the only one that was messed around. I sent my information to three different people only to have it disappear a week later. They only managed to tell me what i actually needed to send them on the 1st of December after a month of enails and phone calls due to my previous self employment so i was late for payroll cut off. I can't believe this is actually a system for employers and employees when they can't communicate properly take a week to reply and when they do, don't even tell you an answer to your questions. I was passed over to multiple people for over a month and told the wrong information so i have missed out on twoonths pay!! Unacceptable service and absolutely ridiculous company

Great service, brilliant

Check took longer than expected. However good company.

From day I applied for this job , the whole team was very helpful . Whenever I ring them or email them , I always have positive responses, specially with vetting department.
Fell great and secured with mitie.

for me very professional they called me with every update and kept me informed off everything very professional thank you had a email confirmation for everything within 7 days off checking was surprised thank you.

Thankyou you guys are so cooperative well done 👍🏻

I am very happy and grateful, and they were helpful in detail.

The worst experience ever. Background check took more then 8 months and in the end my employer was frustrated because none of the relevant information was provided by Procius. Their communication for an applicant is confusing, time consuming and inefficient. A nightmare , really !

Security officer for mitie, they service absolutely fantastic and very fast and prompt. Really happy to be part of mitie team. We are one mitie.

Sajid Ali