Procius Reviews 

171
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What an amazing service. Emma called me once the application started and informed about the process. Online updates help me understand the progress. Communication was perfect. Applying for it was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a lovely experience. I was kept up to date with what was happening, aided with some mistakes I had made on the initial form as-well as a previous employer sending Procius the wrong dates. Emma I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i found the support from the people at procius very understanding and helpful, when calling then with a concern they were very happy to help in which it made the transition to my new job much faster... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I'd like to give 0 stars as this bunch of useless employees don't deserve it. They haven't got a clue what they're talking about and no one knows the score. How can the CAA approve that such nutca... Toon meer

Bedrijfsgegevens

  1. Beveiligingsservice
  2. Recruitmentplatform
  3. Business to Business-service

Geschreven door het bedrijf

Procius is a leading provider of background and pre-employment screening and criminality checks. Through these services we can help protect your business from fraud, theft, brand damage, loss of productivity and many other damaging factors. Our customers trust us to manage thousands of their new recruits’ background checks each year


Contactgegevens

  • Procius The Square, RG21 4EB, Basingstoke, Verenigd Koninkrijk

  • procius.com

4,3

Uitstekend

TrustScore 4.5 uit 5

171 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(171)

19 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

initially I'm bit confused because this…

initially I'm bit confused because this is my first time to online job application. I try to manage myself then later I got everything fined. Specially uplaod documents were I found satisfactory. Back ground checking process was good but I felt quite longer, it might be company's policies. Otherwise all good and smooth. Thank you.

15 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for the review, enjoy your new job role!

Beoordeeld met 5 van de 5 sterren

My file was looked after very well and…

My file was looked after very well and any questions answered straight away with a phone call . Staff very helpful every time I phoned for any further assistance.

13 oktober 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for the review, I will pass the feedback to the team!

Beoordeeld met 1 van de 5 sterren

The most inept “professional” Company I have ever dealt with.

Ring them up and if you’re lucky enough to speak to someone go through your story for the 10th time. Then, when you need to ring back discover yet again that there is no record of previous conversations. They lose letters, deny receiving them (make sure you send everything special delivery) and move the goalposts every single time. I nearly didn’t start my new job with an airline as I found the whole referencing process so distressing. How this Company maintains its contracts with clients is simply beyond me. You need to record every phone call and keep copies of everything you send them.

2 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for giving your honest feedback, I would encourage to call and speak with the relevent team manager in regards to your experience, we are always looking to improve our service and discuss any issues any applicants may have with us during their time being referenced. Unfortunatly I cannot find you in our system with the name given on here so it would be good if we can locate your details and look into this further.

Beoordeeld met 5 van de 5 sterren

I think on the whole- very organised'…

I think on the whole- very organised' keeping in touch with me during the whole process' from my application to my Interview! Seem like a really good Company to work for & I'm really looking forward to joining your company

28 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for the feedback and good luck in your new role!

Beoordeeld met 5 van de 5 sterren

Staff on the team made my experience exceptional

Staff on the team made my experience absolutely fantastic , especially Tracey and Mia ! Always willing to help and going the extra mile to ensure all my checks are submitted and complete! Everything was done super quick and I can’t thank the team enough for everything they have done for me 😋

24 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for your feedback, we have passed your comments onto the team. Good luck in your new job!

Beoordeeld met 5 van de 5 sterren

Truly Professional.

These guys treats issues professionally with dispatch.
They are approachable and friendly with sound communication skills.
Thumbs-up.

23 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thank you for the feedback!

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic!

Constant communication, very on the ball and in-depth!

They do everything in their power to make this process as easy and as simple as possible.

Brilliant company to work with as far as aviation referencing.

21 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for the feedback, it has been passed onto the team. Good luck in your new job!

Beoordeeld met 5 van de 5 sterren

Very professional and friendly

Very professional and friendly. The process was very straightforward and I was kept informed throughout.

20 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for the feedback, it has been passed onto the team. Good luck in your new job!

Beoordeeld met 1 van de 5 sterren

Dehumanising and very lengthy screening process when…

Humiliating and lengthy process when screening for a job. Asks for all personal information. Passport inf, Driving License Info, Bank Details, National Ins Number, Income and outgoings in times of none employment. 5-year employment check. References. HMRC Tax information. The process of checking your details can take well over a Month. I would never recommend using this service to any of my business contacts. Awful lengthy and dehumanising process

19 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Im sorry to hear you have not had a good experience, these checks can be lenghtly and we do require alot of information. We do only request documents set out by our clients, due to GDPR we cannot request any documents we will not use to complete the checks. Please feel free to contact the team so a manager can go through your referencing with you.

Beoordeeld met 5 van de 5 sterren

Very professional and very friendly

Very professional and friendly. The process was very straightforward and I was kept informed throughout.

10 november 2022
Review zonder uitnodiging
Logo Procius

Antwoord van Procius

Thankyou for the good feedback!

Beoordeeld met 5 van de 5 sterren

The process was quick and easy

The process was quick and easy and they efficiently contacted my references and fed the information back. No issues as far as I am aware.

7 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

17 delays over 9 months and they didn’t even get me cleared

The team was supposed to complete my reference checks to start my role, however this was never accomplished by them and instead I was only cleared once my checks were taken away from them and brought in house with my new employer. The team caused me both financial and emotional stress from their incompetence. They never acknowledged this and did nothing to improve or support me even after I lodged a formal complaint. I ended up with 17 pushbacks overall and all of this was avoidable and unnecessary. They refused to communicate with my employer and due to not operating with case handlers assigned to a file no one ever had any understanding or prior context of my file. Every call required me to give them all of the information and context all over again only for each person I spoke with to have no clue what a resolution was and ask me the same questions I had already answered before.

This reached its worst when one of their team emailed me one thing whilst I was one the phone to someone else who told me something different.

31 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, fast respond, very professional. Regular updates on the progress of my application. Thank you

5 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Procius

Procius Employment Screening Experts – This is the most unprofessional and utterly incompetent company I have ever come across. Please do not used them. They get pay for not doing nothing. Experts in nothing they can't even chase one reference.

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Procius

Procius – This is the most unprofessional and utterly incompetent company I have ever come across in my 35 years working career. I do not understand why companies use them. This company is not fit for purpose. I provided them with all the documentation they asked for and because, of them my start date was delayed by 2 months.
I was working in recruitment at the time of this process so I know what is expected from the candidate and the reference checking company. We would never have treated candidates it is shocking manner. Procius just did not care or help me at all.
They do not answer emails for days and I spent serval days trying to get through on the phone with either no answer or the quickest they answered the phone was 1 hour 47 minutes!
I had to do all the chasing and even went to their offices to give in my documents to be told a few days later they had not received the documents!
My referees emailed and sent in the post my references and still they claimed they had not got them. My advice to anyone going through this company is do not hand in your notice until all of your reference has been cleared and you have it in writing to say so from Procious. I lost two months salary because of them.
This is not they way to treat people and it is unacceptable and unfair, they are messing with peoples’ lives.
I do think this is brand damaging to the companies that use Procius. I know of candidates who gave up and joined a different airline as they found the process with the referencing all too much and gave up. They do deserve one star and would of rather given them zero stars.

14 juni 2022
Review zonder uitnodiging

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