Proctorsnursery Reviews 

Healthy plants with good roots, well packaged and delivered quickly. Excellent value in comparison to the competitors. Thrilled and will order again in future.

My plants arrived completely scattered within the box.
I retrieved them from underneath the compost and repotted. In my judgement, from a lifetime of gardening, the plants are of poor quality . I found the response to my complaint, casual and unhelpful.

I was looking for particular plants to add to my garden this November. Based on high rating plus they are more or less local I’ve decided to order from this nursery.
The plants were carefully packed, they are healthy with good established roots, and notes were added. Been sent via Royal Mail and reached me in two days.
Ordered on 10/11, sent 11/11, received 13/11

Also they gave me an extra plant as a Christmas present! Wow! Totally unexpected so thanks a lot!
Would order from them again.

I wasn't asked to provide a Trustpilot rating but I felt motivated to leave a review somewhere because I was so impressed. Plants were very competitively priced compared to other online nurseries, particularly taking into account their size. I was also taken aback by the speed of delivery, as less than 48 hours elapsed between me placing the order and the plants arriving at my door (possibly it may well take longer during 'peak' months; nonetheless I thought this was very impressive). It also feels nice to support a smaller nursery rather than one of the more obvious 'names'.

I have met the Proctors Nursery team at the N.E.C - BBC Gardeners World Live Fair 13- 16 June 2024 and I cannot recommend them enough.

They are a team of dedicated professionals that love what they do and they go above and beyond for the customer satisfaction.
I have so many absolutely beautiful plants ( the team will remember me as number 10 :) because this is the number that I had on all of the reserved plants that I bought).

They offer a display of a perfect combination between the absolute beauty of the plants that they carefully grow and the multitude of colours, lovely textures and smells that make you feel that you are in paradise.

They have been absolute stars helping me every time even if they are approached by hundreds of people. I am very grateful for all the time and the help to get the plants safely to car without damaging them ( I recently removed a 6 1/2 weeks plaster on my right arm that was absolutely shatered and have reduced mobility for it).

Also, another important aspect is that comparing to other nurseries that were present at the fair, their prices were very affordable. I will definitely visit them soon in Stoke.

Thank you all very, very much for all your work and for the joy you brought into my life by having such an amazing range of plants that will make my garden look amazing!

Absolutely fantastic and so pleased :0) The thought that had gone into the packaging and this showed in their duty of care to their customer, in the focus to the packaging and for each plant in its transit and how the state they would therefore arrive in. So impressed by the quality of plants, Geum & Dahlia. First class standards compared to other nurseries I have tried online and their packaging and their quality was not as high as yours. I will definitely reorder from you again. Well done to your team. You have gained a future repeat customer.

Excellent plants and service. Plants healthy, large and well packed. Thank you team Proctors

My first order with Procters. 4 Perennials
Salvia, Geranium, Vinca and Echinacea.
Absolutely delighted with the condition and size of them. Will definitely order again.

Well packaged plants (Agapanthus. Charlotte) at an incredibly good price..

Very nice plant arrived 'Veronica Lightsabre' well packaged and will clearly flower well this year.

I've made a few different orders from Proctors and they consistently send absolutely perfect plants that are packaged fantastically. On once occasion the courier lost my parcel and Proctors sent out a new one almost immediately. Cannot recommend highly enough!

Most impressed with the excellent packaging and support for three phlox plants ordered on line. Plants look pretty good too.

First order from this company - great prices, beautiful heathy plants, well packaged and they arrived quickly. Look forward to shopping here again. Thank you!

another excellent order - very healthy plants and fast delivery service
it’s definitely my ‘ go to ‘ nursery for perennials
highly recommended

Nice healthy plants, well-packaged, got here fast, 100% happy

Not happy. Impossible to make contact with them. Tried over several days without luck. Nothing on their website to explain why. I guess I'll take my trade elsewhere, to a company that actually has staff to answer the telephone!

I discovered this nursery last year and has been my best find great selection of healthy plants at a very reasonable price

My plants had been very well packed and arrived in first class condition. This was my 3rd order from Proctors and the service has been consistently v good. Thanks

After place an order, beautiful plants arrived swiftly.
A very happy gardener, I am.
Thank you

Wow, the best online company I've used so far. I have used many including Crocus, Sarah Raven, Beth Chatto and even Bally Roberts, but Proctors has been the best. The ordering process was very straight forward. The cost of delivery was comparable to other nurseries however, the plants came really well packed (secure and sensible), very healthy and large (1L not 9cm like some), and with Fedex. They even had their own named cardboard box! The delivery arrived within a week of ordering, even during Chelsea Week. I will definitely order from Proctors again as the prices for the plants were very reasonable too.