ProGreenReviews 

Excellent value for money and delivery experience. Would use again for this product and other products displayed in the enclosed catalogue

I ordered for next dayweed killer on the 5th of June, delivery expected in 3 working days.
Each week the after told delivery would be Friday at the latest.
Today told its not in stock and don't know when. So now waiting a refund.

This company were only company that could offer the material I needed to eradicate the marestail menace.
They were very good with the information I needed to use the item safely. Although, I'm still spraying the menace, it certainly is retreating.

Good products, prompt delivery and always a helpful person at the end of the phone for advice.

Well...
I was looking around into buying knapsack CP15, nozzles and x2 bottles of 5L Provantage 480. I compared prices with Progreen with other sites and they were cheaper. So on my 1st order, I ordered these products.
I spent £382 including VAT.
I recieved most of my ordered. I was missing 1 bottle of Provantage. So I rung them on the day when they delivered and the day after when they eventually answered, saying "back order the the bottle as we have run out what's in stock.
2 weeks later no email to say it was sent and no delivery. Called again complaining I had not recieved the item and wanted a refund. They said why have you left it so late? I haven't, I was expecting an item I had paid for £75s worth that didn't recieve.
So I would like a refund, and an email to confirm I am receiving the refund from your HR. It's been over a week and haven't recieved an email, they have 2 days "26th June" to send me my refund.

If I don't recieve this refund of £75 on 26th June I am reporting Progreen to Trading Standards. Every bad review on here needs to do the same, so they can get report of the issues.

Excellent range of product solutions and advice
Good communication and dispatch.
My order for treatment of marestail/ horsetail arrived by specified date and worked fantastically well. I had a trouble-free experience and would definitely use this company again.

It was easy to order the chemicals but it took about 3weeks for the chemical to arrive. Unfortunately when it did arrive the glyphosate did not . I e mailed them and never got a response. I then rang them . The guy on the end of the phone was helpful and said he would sort it and the glyphosate should be with me by the end of the week ! It wasn’t and I still don’t have it so will be ringing them again tomorrow to see if I can sort it out!
Not a great experience to be honest!

Do not use this company!
• Advertising products in stock when not.
•Send broken equipment and do not reply to emails regarding this.

Firstly they advertise products "in stock" and after paying and two weeks of waiting they explain the product is not in stock although this was still showing in stock two weeks later.

The lance was broken after using once I emailed 12 days ago with no response regarding this!

Please save your money and time and use a more reputable company!

Easy Web site and the product is fantastic gets to work straight away will buy again

I placed my order on 9th June, today,19th, it still has not arrived! I have sent two e-mails asking for an update, but no response has been forthcoming.

I was very impressed with the service. The KURTAIL is very good works fast. Would order again with confidence.

Really good product and good service

Do not use this company, they are awful on so many levels!!! And when you need to chase something up or complain (because 100% you absolutely will need to complain), they will not reply or make contact at all. Black hole. Just don't use them

I have used ProGreen for many years now and their products do what they're meant to do. Excellent service and quick delivery. Couldn't ask for more.

Excellent range of product solutions and advice
Good communication and dispatch.
My order for treatment for marestail/ horsetail worked beautifully as suggested. Would certainly buy again.

Delivery was great, and packaging was effective. Sadly, when I read the advice on the label I was confused by the 'read instructions'. There were no instructions in the package. No knowing whether the product had to be deleted or by how much, I proceeded to use the material straight from the original container. This seemed too concentrated. I wondered if there were more instruction somewhere. I tried to remove the label just in case important advice was on the back of the label. Surprise, surprise there it was hidden. So the next container I used diluted. I think it would be great if in future customers were told where to find essential instructions.

After months of emails and phone calls I am owed hundreds of ££s from Progreen. Despite agreeing to on many emails, they have never sent me missing items, refunds and replacements for the multitude of issues I have experienced this spring. I am now it the process of having to claim this money back via chargeback via my bank. No idea how this company has any business at all..

Still no response from ProGreen , will never use again, delivery was late, parcel and bag of seed damaged and handed to me with seed falling out the box by delivery driver, email sent to them and they said they would be in touch if they hear any more...!!

"Scott Baxter"
GB
•
3 reviews
4 May 2025
Rated 3 out of 5 stars
I ordered 3 x 5kg of lawn seed as pro…
I ordered 3 x 5kg of lawn seed as pro green had it in stock, took 5 days for delivery and when delivered the box was ripped open and 1 seed bag damaged and alot of seed in the box and lost. Must have happened on delivery the way parcels are thrown about.

Date of experience: 25 April 2025

ProGreen logo
Reply from ProGreen

6 May 2025
Hi Scott, sorry to hear about this. I have passed this onto the relevant team as we obviously want to avoid these situations. I will be in touch if I hear any more. Apologies again, ProGreen

Placed an order for next day delivery. Took time off to receive the order and carry out lawn maintenance.
Product did not arrive and no communication.
Telephoned the company after 5 days. The product is not in stock and won't be for another 5 days.
Next day delivery was never acheivable.
Disappointing service and communication