ProGreenReviews 

Diabolical. No human contact whatsoever. Constantly don't even get acknowledgement of emails. Nothing but a chatbot which finally tells you to ring. 15 minutes at no 2 in the queue (where I started) so gave up. Tried again 5 minutes later - now no 3, tried again 5 mins later - now no 4. Cancelled the order 3 days ago by email. Confirmed by phone as soon as their office opened. Now told order will be delivered today. Unable to make any contact whatsoever to tell them to cancel the delivery. If I don't accept delivery the courier will leave it at the nearest pick up point. Absolutely appalling.

Lots of useful information on the site about product. Good value and quick delivery

Fast delivery exactly to order; excellent service, 10/10.

This product has been the only thing to keep horsemares tail under control. Ordered late on a Thursday night and arrived early on Saturday morning without any issues. This is my second purchase of the product and I will continue to order in the future. The product seems expensive but it lasts a long time so works out cheap and very effective in the long run.

No contact about delivery in spite of 4 e mails politely requesting delivery info

Ended up cancelling order as had no reply from company as to where my order was. Ended up doing a charge back with my bank.

Goods were as described, speedily delivered too

Ordered goods that were 'dispatched' over 10 days ago and no sign. Response from customer services has been minimal to none.

Order no. SO333204. Happy to increase review rating if responding service improves.

First time we have used Progreen. Bought Kurtail to kill our mares tail when everything else failed and it has worked! Efficient and easy service from progreen.

Lawn fertiliser is excellent, better than any I have bought in B&Q or garden centres. A little more expensive but worth every penny.

Company didn't provide our soil analysis results. Didn't respond to multiple emails or phone calls. Court proceedings about to begin.

I am extremely disappointed with my experience. Despite the item being listed as in stock at the time of purchase, I received no meaningful updates after the initial order confirmation. I had to chase the company myself to get any information, only to be told conflicting stories about the item being imported and held at customs.

Delivery promises kept changing, and days turned into weeks with no sign of the product. There was a complete lack of proactive communication and transparency throughout. It's unacceptable to sell something as "in stock" when it's clearly not even in the country.

This experience felt careless and misleading. I would not recommend this seller to anyone — save yourself the frustration and shop elsewhere.

Ordered chafer beetle pheromone traps and refills. When they arrived they all contained different contents, one was broken and none of them had the “capsule” for the traps so basically useless.
No response to two emails.
Avoid.

Although I received a confirmation email , my order doesn’t show in my online account and hasn’t been delivered. I have completed an online contact form and phoned and was assured delivery was imminent. I have now requested a refund. Very disappointed in the service and communication.

I wouldn't recommend dealing with this company. I ordered some good recently, but every item came in a different box 1 item came after 2 weeks and 20 minutes on the phone call.
I thought my issues were finally resolved when I needed to fill in my books. The VAT was incorrect the first invoice was less than 20% charged and the next was more than 20%. It seemed basic and was very odd how the VAT amount was wrong.
On a positive note, the lady on the phone was exceptional with her customer service.

Suffering greatly from horsetail weed in garden we have taken over. This is proving very difficult to eradicate with just a glyphosate weedkiller. Having read Progreen's advice and reviews on their website for Kurtail Evo, I have bought this in the hope that this product will be more effective. I shall only be really able to tell for sure in the long term, but Progreen's service was fine.