ProGreenReviews 

213
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I honestly cant comment on the actual product. I recently moved house so to be fair I had provided initially the wrong delivery address. I notified them but now the parcel is missing UPS states it h... Toon meer

Beoordeeld met 1 van de 5 sterren

I had a problem with my order and customer service did not want to know and made no attempt to assist after repeated attempts. Product is ok and does the job but if you have any issue at all you are o... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been using ProGreen for some time, when I have had any issues trying to kill some weeds I have rang them and they have always been so helpful in suggesting how to resolve my issue. And the ici... Toon meer

Beoordeeld met 5 van de 5 sterren

All good. High quality product, delivered as described. High price but competitive and seems significantly better than options around £150 online. Spares availability and service kit options also a... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Informatie afkomstig van verschillende externe bronnen

At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,1

Alle reviews

(213)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Suffering greatly from horsetail weed

Suffering greatly from horsetail weed in garden we have taken over. This is proving very difficult to eradicate with just a glyphosate weedkiller. Having read Progreen's advice and reviews on their website for Kurtail Evo, I have bought this in the hope that this product will be more effective. I shall only be really able to tell for sure in the long term, but Progreen's service was fine.

22 april 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I ordered 3 x 5kg of lawn seed as pro…

I ordered 3 x 5kg of lawn seed as pro green had it in stock, took 5 days for delivery and when delivered the box was ripped open and 1 seed bag damaged and alot of seed in the box and lost. Must have happened on delivery the way parcels are thrown about.

25 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Scott, sorry to hear about this. I have passed this onto the relevant team as we obviously want to avoid these situations. I will be in touch if I hear any more. Apologies again, ProGreen

Beoordeeld met 1 van de 5 sterren

Fa schifo

Fa schifo, appena comprato si spegne di continuo mezzora prima che riparte una vera schifezza

28 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi - can I ask what product you are referring to please? Kind Regards, ProGreen

Beoordeeld met 4 van de 5 sterren

From placing the order to dispatch took…

From placing the order to dispatch took quite a while, over a week, but once dispatched delivery was quick.
Otherwise the grass seed is as described and is of good quality. Have no qualms about using Pro Green again.

17 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Thank you for your review and feedback, it is much appreciated. I will pass this onto the relevant team. Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

Easy

The website is easy to navigate and very informative. The product arrived a few days later, so I was happy to. It meant I could treat the weeds in a dry period.
I would have liked to have a date for delivery, but as it was quite quick, it’s a small niggle.

17 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Thank you for your positive review and your feedback. It is much appreciated and I will pass this onto the relevant team. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

Dreadful service performance

After repeated calls to track my undelivered order and broken commitments by ProGreen to resolve things I cancelled my order and was promised a full refund.The refund timeline has now passed with no money returned.
Beware of dealing with this company; in my experience they are unable to provide any sort of service, Wish I had read the TrustPilot reviews before trying to do business!

Update 3/5
Rather than attaching a bland acknowledgement it would be far more constructive to have somebody do the right thing and refund my money.

16 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, sorry to hear about this. I will pass this onto our relevant team and will be in touch regarding this. I can only apologise for any delay and inconvenience. Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

Great service highly recommended

Great service needed a 25l Acuspray for definite next day delivery.
Ordered 24th and paid for next day before 2pm, asked about the reviews and the company said that had a flood of orders when the weather changed and this gave them a few problems but assured all sorted now.
Arrived at 10.40am so very pleased and the sprayer is also a great piece of kit - highly recommended

25 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Thank you for your positive review - it is much appreciated! Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

ProGreen - reallyrecommended

ProGreen were very efficient & professional. From ordering online to prompt delivery with regular notification at each stage. Very impressed

15 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

I have used progreen for over ten years…

I have used progreen for over ten years and spent a lot with them but it has gone down hill now. The delivery is terrible and you pay a fortune for it. I placed an order after a week it hadn't turned up so rang them three times and nobody new what to do saying it was in the warehouse for despatch I will ring you back but never did. In the end I asked for a refund told it would take 7days it took nearly two weeks. There are cheaper company's out there you get nothing for loyalty at progreen Avoid.

1 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Paul. Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Beoordeeld met 2 van de 5 sterren

TOSAERBA BATTERIA 40 V PROGREEN…

TOSAERBA BATTERIA 40 V PROGREEN PGL380LI TAGLIO 38 CM BATTERIA DOPO 3 MESI BATTERIA NON PIÙ FUNZIONANTE, CARIACABATTERIA DIFETTOSO E LAMA E RUOTE NON STABILI PER TAGLIO E TENUTA
.

22 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, could you please contact us via email info@progreen.co.uk or phone 0330 165 5568 to discuss this further. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

ELETTROZAPPA PRO GREEN…

Ho acquistato un'elettrozappa PRO GREEN Electric Triller PG4012EL (TLEG03A) un paio d'anni fa usata 3 volte, il motore si è bloccato e non funziona più. Ho scritto all'importatore chiedendo se è possibile avere i pezzi di ricambio o il motore nuovo ma mi ha risposto che non sono previsti ricambi per questo modello. Risultato posso buttare il tutto.

21 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi, could you please contact us via email info@progreen.co.uk or phone 0330 165 5568 to discuss this further. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service, paid £50.00 for next day delivery and item did not arrive and when I called to ask where my item was I was informed that they do not hold the stock and it should of never of been on for next day delivery! The job we had booked had to be cancelled. When the item finally arrived we came to use it and it was faulty! Not progreens fault but they have taken over 2 weeks to resolve the issue and send out a replacement. Absolutely no communication from them I always had to call and ask where the item was and I was always promised a call back and never received one!

21 maart 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Beoordeeld met 1 van de 5 sterren

Very poor customer service

A lack of correspondence regarding our order. It was out of stock but at no point was this communicated. When we questioned the whereabouts of the order after 14 days or more we were informed that they had no stock remaining but it was due to be delivered in one or two days. After another phone call to chase we were informed that the stock hadn’t materialised as anticipated. We were then told that an alternative cheaper product would be sent. That took several days to arrive. Still awaiting the refund on the difference and the agreed refund on the p &p which at £7.95 is steep especially when it takes a month!

17 maart 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Beoordeeld met 4 van de 5 sterren

Prompt delivery

Prompt delivery, great products

13 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Beoordeeld met 4 van de 5 sterren

Needed a nudge but, ultimately, okay

Like other reviewers I hadn’t received any confirmation of dispatch over a week after placing the order. However, all it took was, was a polite phone call and it arrived the next day. Seems to be a bit of an issue in communication between ordering and the packing/dispatch department but did sort it after a simple phone call.

1 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Thank you for your review. We are always looking to improve our service so I will pass these concerns onto the relevant team. Apologies for the delay you initially faced. Kind Regards, ProGreen

Beoordeeld met 1 van de 5 sterren

Very poor customer service and care

Have ordered several times in the past and it’s been hit and miss but recent order took over 2 weeks and I had no replies to many emails.
When I finally got through on phone I was told it can take 7 days to reply to an email!- what century are they living in!!
Goods finally arrived but items missing and now once again getting no replies. At least send the missing items or offer a full refund including delivery charges!!

Delivery charges are excessive and customer service is non existent.

Certainly would not recommend again.

10 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Andrew. Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Beoordeeld met 1 van de 5 sterren

Avoid this company at all costs

Avoid this company at all costs. I ordered 3 products from them, thankfully the product i didn't receive was the cheapest of the 3. I have phoned numerous times to get a replacement for an item I did not receive and on each occasion they said they'd send a replacement. Each time I don't receive one or get a confirmation email. When I have emailed them there's been no response and same with their help bot. Its such a shame I was going to order a few more bits, but no chance now.

26 maart 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Hi Chris. Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Beoordeeld met 5 van de 5 sterren

Great company…

Been ordering our weed control products for the last 10 years from these guys and they are the best around for knowledge , price and delivery is really quick. I wouldn’t go anywhere else for my products , great company

6 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Beoordeeld met 5 van de 5 sterren

I find the website clear and easy to…

I find the website clear and easy to use with a good choice of products. Competitive pricing and prompt delivery

3 april 2025
Review zonder uitnodiging
Logo ProGreen

Antwoord van ProGreen

Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

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