Gut verpackt, es fehlten die Muttern für die Schraubbefestigung. Lieferung durch UPS hat nicht geklappt, die sind nicht kontaktierbar u. die gewählte Abholmöglichkeit war 10km entfernt. Bei einer wei... Toon meer
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Lees wat reviewers zeggen
Quick reacting online shop. Only a few days after ordering, I had my "The Peanuts" special edition turntable at home. Compared to my Transrotor Fat Bob S the Pro-Ject "The Peanuts" is a very grate re... Toon meer
Bedrijf heeft geantwoord
The goods I ordered online were delivered very quickly and were well packaged. A query I had was answered promptly and professionally. I’d highly recommend the Pro-Ject online service – I’d be happy t... Toon meer
Bedrijf heeft geantwoord
The perfect gift for anyone who loves music. I recommend Pro-Ject because of its modern and refined design, excellent music quality, and speed in shipping the order. It was a gift for my daughter, she... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pro-Ject Audio Systems
Geschreven door het bedrijf
Quality You Can See and Hear.
Proudly Made in Europe.
Analog, authentic, European precision – experience sound in its purest form.
For over three decades, Pro-Ject Audio Systems has stood for passion, precision, and true European craftsmanship. Our products are carefully made from high-quality materials and produced under sustainable standards – quality you can see and hear.
Our turntables and HiFi components are more than devices – they are instruments. Every recording, every melody comes to life, emotional and authentic. Music becomes an experience that touches both heart and senses.
- Handcrafted in Europe: From the first to the last step, with precise quality control.
- Sustainable materials: Long-lasting value for generations.
- Exclusive collaborations: Musicians, labels, and orchestras for limited editions.
Our goal is to inspire people worldwide with the analog music experience. Each product is thoughtfully designed, without unnecessary features, focusing on performance, design, and emotional sound.
"Pro-Ject stands for 'Analog Love' – the magic that happens when technology, design, and emotion come together to create an unforgettable listening experience."
Our Quality Promise
High-quality Hi-Fi products, made in Europe and tested four times — quality you can rely on.
At Pro-Ject Audio Systems, top-tier product quality is our highest priority. Every turntable and Hi-Fi component is manufactured in Europe and undergoes a four-stage quality control process before leaving our factory. This ensures our customers receive premium products built to deliver long-lasting enjoyment.
Contactgegevens
Analogweg 1, A-2130, Mistelbach, Oostenrijk
- +43 50443
- shop@project-audio.com
- project-audio.com
4,3
Uitstekend
83 reviews
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Quick delivery and everything in solid…
Quick delivery and everything in solid quality. I would buy it again
11 februari 2026
Antwoord van Pro-Ject Audio Systems
Thank you for your kind feedback!
We’re happy to hear that your order arrived quickly and that you’re satisfied with the quality. Enjoy your music, and we’d be delighted to welcome you again in the future!
Best regards,
The Pro-Ject Team
Antwoord van Pro-Ject Audio Systems
Thank you very much for your great feedback! We’re happy to hear you’re satisfied with our products.
Best regards,
The Pro-Ject Team
Très bon produit audiophile : Pre Box S2 Digital improved 2023 edition. Son rapport qualité/prix peut être considéré comme exceptionnel.
Excellent produit audiophile. Pour atteindre le rendu audiophile exceptionnel, il est indispensable que ce produit soit alimenté par l'accu (5 volts) qui lui convient : Pro-Ject Accu Box S2 USB
26 februari 2026
Antwoord van Pro-Ject Audio Systems
Dear Customer,
Thank you very much for your fantastic feedback on the Pre Box S2 Digital (Edition 23)! We’re truly delighted to hear that you consider it an excellent audiophile product and that its price-performance ratio stands out for you.
Your appreciation of the sound quality and value means a lot to us. That is exactly what we strive for when developing our products — delivering true high-end performance at an accessible price point.
Thank you again for your trust and for taking the time to share your experience.
Best regards,
The Pro-Ject Team
Antwoord van Pro-Ject Audio Systems
Vielen Dank für Ihre großartige Bewertung!
Es freut uns sehr zu hören, dass Sie mit unseren Produkten und dem Versand rundum zufrieden sind. Genau dieses „alles super“ ist unser Anspruch – von der Qualität bis zur Auslieferung.
Wir wünschen Ihnen weiterhin viel Freude beim Musikhören und bedanken uns herzlich für Ihr Vertrauen!
Ihr Pro-Ject Team
High professionalism
I was impressed by the sellers intentions to replace a product that was not in stock, with an upgraded version, with no extra cost.
6 februari 2026
Antwoord van Pro-Ject Audio Systems
Thank you for your kind words!
We’re delighted to hear that you were impressed with our service. Ensuring our customers receive the best possible experience, even when a product is out of stock, is very important to us. We’re glad we could provide an upgraded replacement at no extra cost and hope you enjoy it!
Thank you for your trust in Pro-Ject.
Best regards,
The Pro-Ject Team
Fast shipping
Fast shipping, Great product. Just 4 of 5 because the Information about „floating mass systems“ should have been provided much earlier.
31 januari 2026
Antwoord van Pro-Ject Audio Systems
Hi,
Thank you very much for your positive feedback on the fast shipping and the product – we’re delighted that you’re happy overall.
We also truly appreciate your comment regarding the information about the “floating mass system.” You are absolutely right that technical details like this should be clearly communicated at an early stage so customers know exactly what to expect. We take your feedback seriously and will review how we can make this information more visible and transparent in our product descriptions.
Thank you again for taking the time to share your experience!
Best regards,
The Pro-Ject Team
Professional I recommend it to everyone!!!
Professional communication. Surprisingly fast delivery. Very well packaged. High quality product. Will not be the last time!!!
6 februari 2026
Antwoord van Pro-Ject Audio Systems
Hi,
Thank you so much for your fantastic feedback and strong recommendation!
We’re delighted to hear that you were satisfied with our professional communication, the fast delivery, and the careful packaging. It’s especially great to know that you’re happy with the quality of the product – that’s exactly what we strive for.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
The Pro-Ject Team
It is greatto listen my old and my new…
It is great to listen my old and my new LPs with projekt, perfect sound.
25 januari 2026
Antwoord van Pro-Ject Audio Systems
Hi,
thank you very much for your wonderful feedback!
We’re delighted to hear that you’re enjoying both your old and new LPs with your Pro-Ject Audio Systems turntable and that the sound quality meets your expectations. That’s exactly what we strive for – bringing vinyl collections to life with detailed, authentic sound.
Wishing you many more great listening sessions!
Best regards,
The Pro-Ject Team
Antwoord van Pro-Ject Audio Systems
Hi!
We're really happy to hear that you’re enjoying the product, that it arrived safely thanks to the robust packaging, and that the delivery was quick and smooth. Exactly how it should be!
If you ever have any questions or need support, our team is always here for you.
Enjoy your music!
Best regards,
The Pro-Ject Team
No support reply at all. Not recommended
Having one of their older quite expensive RIAA tube Amps, I contacted them to hear about the expected lifetime of the tubes since mine has quite some hours behind them. I got a confirmation email saying they would get in touch as soon as possible. That was January the 13th, and I haven't heard from them since. For products that expensive, one should think they offer better support. But no
5 februari 2026
Review zonder uitnodiging
Antwoord van Pro-Ject Audio Systems
Hi Kenny
We’re very sorry to hear about your experience and completely understand your frustration. It’s disappointing to hear that you haven’t received a follow-up regarding your RIAA tube amplifier, especially for such a high-value product.
This is not the level of service we aim for. A member of our support team will contact you directly to provide the information you requested about your tubes and assist with any further questions.
Thank you for bringing this to our attention and for giving us the chance to address it.
Best regards,
The Pro-Ject Team
When customer support disappears
This time, the problem was not just the product, but the complete lack of proper after-sales support.
After installing the turntable correctly, it caused my amplifier to overheat and permanently shut down. While this may sound unlikely, it is exactly what happened. What made the situation unacceptable was Pro-Ject’s response: an initial dismissive reply stating that such an issue was “impossible”, followed by complete silence—even after providing photos and sending a follow-up email.
Pro-Ject has built a strong reputation for quality, and this is not my first purchase from them. That is precisely why this experience was so disappointing.
The company could significantly improve by taking customer reports seriously, especially when a potential safety or equipment-damaging issue is involved, and by providing timely, professional follow-up instead of ignoring the customer once a problem is raised.
16 januari 2026
Antwoord van Pro-Ject Audio Systems
Hi Alessio,
Thank you for your feedback. We are very sorry to hear about your experience and truly regret the frustration this has caused. At Pro-Ject, we take customer safety and equipment concerns very seriously, and your report is important to us.
We apologize for the delay in our follow-up and for any communication that felt dismissive. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
A member of our support team will reach out to you directly as soon as possible to review the situation in detail and work on a proper resolution. Your satisfaction and the safe use of our products are our top priorities.
Thank you for your patience, and for giving us the opportunity to make this right.
Best regards,
The Pro-Ject Team
Antwoord van Pro-Ject Audio Systems
Thank you very much for your great feedback! We’re happy to hear you’re satisfied with our products and the fast shipment. Enjoy your music!
Best regards,
The Pro-Ject Team
There were screws in the box
The product a very good but in the box there were screws, but not the right ones for the speakers and no assembly instructions in the package :/
15 januari 2026
Antwoord van Pro-Ject Audio Systems
Hi Jerome,
thank you for taking the time to share your feedback and for your positive comment about the product quality.
We’re sorry to hear that the screws included were not suitable for your speakers and that no assembly instructions were found in the box. That is certainly not the experience we want to provide.
One of our team members will contact you shortly to clarify the issue and make sure you receive the correct parts and instructions as quickly as possible.
Best regards,
The Pro-Ject Team
Antwoord van Pro-Ject Audio Systems
Thank you for your feedback!
We’re glad to hear you’re happy with the item and that delivery was fast. Enjoy your music and thanks for choosing Pro-Ject!
Best regards,
The Pro-Ject Team
It's a great turntable
It's a great turntable. Sounds good and it came packed perfectly. I had a little trouble setting it up, but response from the team was sudden and I've mastered it quickly. Recommend!
9 januari 2026
Antwoord van Pro-Ject Audio Systems
Thank you very much for your kind feedback!
We’re happy to hear that you’re enjoying the turntable and that it arrived safely. It’s great to know our team could help you quickly during setup.
Wishing you many great listening moments, and thank you for the recommendation!
Best regards,
The Pro-Ject Team
Top service
Top service! One item was out of stock and a few days later I received an upgrade of that item. 👍
28 december 2025
Antwoord van Pro-Ject Audio Systems
Thank you very much for your great feedback!
We’re happy to hear that you were satisfied with our service and that the upgrade could turn the situation into a positive experience. Enjoy your product, and thank you for your trust! 🎶
Best regards,
The Pro-Ject Team
Great and fast service and the package…
Great and fast service and the package was well made considering the delicate material.
Thank’s.
4 januari 2026
Antwoord van Pro-Ject Audio Systems
Thank you very much for your kind feedback!
We’re happy to hear that you were satisfied with the fast service and the careful packaging. Enjoy your product, and thanks again for choosing us!
Best regards,
The Pro-Ject Team
I placed an order with Pro-Ject on…
I placed an order with Pro-Ject on December 30, 2025, and despite a considerable amount of time passing, the product has still not been shipped. What is more disappointing is that there has been no communication regarding this delay.
No update, no explanation, and no estimated shipping time were shared. Keeping customers waiting without any notification is not acceptable and does not reflect a professional service approach. Even if delays occur, customers should at least be informed clearly.
Unfortunately, my experience so far has been negative.
30 december 2025
Antwoord van Pro-Ject Audio Systems
Thank you for your feedback, and we sincerely apologize for the frustration this situation has caused.
Unfortunately, due to a system-related stock synchronization error, your order was accepted even though the product had just gone out of stock. This should not have happened, and we fully understand your disappointment — especially regarding the lack of proactive communication on our side.
The product is currently in production and is expected to be back in stock within approximately two weeks, after which your order can be shipped immediately. A member of our team has already reached out to you directly to explain the situation and discuss the next steps.
We truly regret the inconvenience and appreciate your patience. Your feedback helps us improve our internal processes to ensure better communication and service in the future.
Best regards,
The Pro-Ject Team
I was not able to finish my order in…
I was not able to finish my order in Pro-Ject web shop so I actually was not able to buy the product I wanted. So that is a problem in m mind.
15 december 2025
Antwoord van Pro-Ject Audio Systems
Thank you for your feedback and for bringing this to our attention. We’re sorry to hear that you were unable to complete your order in our webshop — we understand how frustrating that can be.
A member of our team has already reached out to you directly to look into the issue and help resolve it as quickly as possible. We appreciate you taking the time to inform us and hope to assist you in completing your purchase smoothly.
Best regards,
The Pro-Ject Team
Excellent customer service support
I bought a system on line directly from Project Systems and had it delivered to Spain. During set up I found it impossible to balance the tome arm even though I was following the detailed instructions correctly and I have balanced tone arms for other systems without problem.
At first, likely due to the holiday period, there was a frustrating delay from customer service at Project, but when they did make contact, I must say that they went out of their way to help me solve the problem and were ready to send a new deck if needed. The interaction with customer service staff was professional, helpful, polite and efficient. I’m looking forward to experiencing the true quality of the system soon.
17 december 2025
Antwoord van Pro-Ject Audio Systems
Thank you very much for taking the time to share your experience with us. We’re glad to hear that our customer service team was able to assist you and provide the support needed to resolve the tonearm setup.
We truly appreciate your patience during the holiday period, and we’re delighted that you felt supported throughout the process. Our goal is always to ensure that every customer can fully enjoy the quality and performance of their Pro-Ject system.
We hope you’re now able to enjoy your system to its fullest and look forward to bringing you many hours of great music. Thank you again for your kind words!
Best regards,
The Pro-Ject Team
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