Pro-Ject Audio Systems Reviews 

Conclusions: The Pro-Ject VC-S3 is an excellent product for cleaning dust and dirt from Vinyl LP’s. In my opinion, it is a “must have” for all serious Hi-Fi enthusiasts with a large collection of records. It will not recover LP’s that have serious surface damage such as scratches, nor was it designed to do so. It came well packaged and is relatively easy to use. My only criticism are the Operating Instructions. They are badly written and hence not easy to follow. With this criticism in mind, I have written a set of Operating Instructions which I think will make it a lot easier for new users to tackle cleaning their record collection from day one.
Pro-Ject VC-S3 – User Instructions
Useful Accessories for use during the Cleaning Process but not included
• ZEROSTAT 3 MILTY Anti-Static Gun
• DECCA Carbon Fibre Record Cleaning Brush
• PEC PAD Non Abrasive Wipes, Lint-Free & Ultra Soft
• NAGAOKA Anti-Static Record Sleeves
• Table or Flat Surface ~ 50cms X 40cms
• An LED or similar light to provide oblique illumination of the record surface. Natural light from a window will work just as well

User Instructions:
• Place the box containing your Pro-Ject VC-S3 on a flat level surface with the top of the box uppermost
• Using a Stanley Knife or a sharp pen knife, carefully split the seals on the top of the box
• Remove the polystyrene insert from the top of the box and carefully unpack all the Accessories
• Remove the Pro-Ject VC-S3 and place it on the flat level surface leaving sufficient room at the back and sides to be able to use the switches
• Plug in the Mains Lead at the back of the cleaner without turning on the Power at this stage
• Insert the Cleaning Arm so that it is at Right Angles to the back of the machine
• Treat both sides of the LP with the Zerostat Pistol
• Place Side 1 of the record to be cleaned on the spindle and secure it with the Magnetic Clamp provided
• Turn on the Mains Power of the Cleaner using the ON/OFF Switch at the back
• The top Rocker Switch on the right hand side of the Cleaner is labeled MOTOR. The switch has three positions. The middle position is OFF. Pressing the switch to the Down Position will rotate the platter Clockwise, the Up Position Anticlockwise
• Press the Switch to the Down Position to rotate the LP Clockwise
• Using the DECCA Carbon Fibre Brush, gentle clean the surface to remove gross dust, hair etc.
• Holding the Pro-Ject Wash 2 bottle at ~ 45 degrees to the record surface, spray the complete record surface, moving the spray from side to side so that the whole surface is coated
• With the disc still spinning in a Clockwise direction, use the Cleaning Brush to work the fluid into the record grooves. Take time to make sure the fluid covers the whole LP surface and has been well worked in.
Using the top three way rocker switch labeled MOTOR, switch to the top position to reverse the rotation of the LP so that it is now rotating in Anti-clockwise direction
• With the LP still rotating, now once again use the Cleaning Brush to work the Cleaning Fluid into the record grooves
• Press the VACUUM Switch to the down position and gently turn the Cleaning Arm through 90 degrees and slowly release it so that it makes contact with the record surface
• Continue the drying process until you can no longer see any signs of the fluid in the oblique light
• Turn the Vacuum Switch to the OFF position, lifting the Vacuum Arm at the same time
• Turn the MOTOR Switch to the down position
• Switch on the Vacuum once again using the bottom Vacuum switch and lowering the arm onto the LP
• When you can no longer see any signs of fluid on the surface of the LP, switch the Vacuum Switch to the OFF position, lift the Vacuum Arm and place it back in its rest
• Set the top three way MOTOR Switch to the middle setting i.e. OFF. Remove the Magnetic Clamp and take the LP off
• Turn the LP over so that Side 2 is uppermost
• Using the DECCA Carbon Fibre Brush, gentle clean the surface of Side 2 of the LP to remove gross dust, hair etc.
• Apply the Wash 2 Fluid to Side 2 of the LP
• Work the fluid into the surface of Side 2 in the same way as you did for Side 1
• Repeat the vacuuming process for Side 2 of the LP in the same way as you did for Side 1
• Set the top three way MOTOR Switch to the middle setting i.e. OFF. Remove the Magnetic Clamp and take the LP off the spindle
• Hold the LP up to the light and if there is any fluid still on the Run Out Groves of the LP, then remove this with a clean PEC PAD by gently blotting or wiping the surface, Avoid if possible wiping the record grooves
• Place the clean and dry LP in a fresh Anti-Static Sleeve and then put the LP back in its cover
• At the end of a cleaning session, remove the Vacuum Arm and run the Vacuum for 10-15 seconds to dry the interior chamber
• Turn off the Mains Power at the back of the Cleaner and unplug the Mains Plug

Everything perfect, support and transport

Excellent high quality product.
Sounds and looks great.
Supefast delivery.

Left channel goes intermittently on my Debut Carbon player.I changed the needle amp and phono stage . I only play the deck on the week ends and the fault just manifested itself just out of warranty. Contacted Pro -Ject just gave me the address of a repair shop. Considering the non-excessive use I think i fault should not happen. Furthermore, having looked up the net I found that this is a common fault with the Debut Carbon deck, I brought the deck back three times to the shop where I got it without any satisfaction. I foolishly bought a new sub-platter, throwing good money after bad. I hate this deck at this stage At this juncture I have contacted a repair service. Should have bought a Rega, which I plan to do when I get this fixed to trade in.

The perfect gift for anyone who loves music. I recommend Pro-Ject because of its modern and refined design, excellent music quality, and speed in shipping the order. It was a gift for my daughter, she is still speechless and happy. Thank you! My daughter also sent you a video (message) on Instagram.

The company itself does very well but they use GLS to ship their stuff to The Netherlands and GLS is absolutely horrible. I ordered a streamer on December 1st, it was shipped on Dec. 2nd from Austria and arrived at GLS Utrecht on December 4th at 10.50 hrs, according to the website of GLS. It has been at that depot since then. It is now December 8th and the streamer will probably be delivered (again, according to the website of GLS) on Tuesday 9th. This is completely outrageous. Where I live is 30 kilometers from Utrecht. If Pro-Ject want to keep it's good name in the market they should get rid of GLS as soon as possible, at least for shipping to The Netherlands.

Everything from the customer service to the product itself. I was researching record players for over two years, and am incredibly glad I found Pro-Ject. And I cannot leave a review without mentioning the quality, it is very well thought out and each component is made of top quality.

The delivery time exceeded the expectations (2 1/2 working days delivery to door in Romania), excelent packaging, easy to install and to use. The turntable and the speakers are looking exactly as they're looking on the website, even a little bit better

I own to Pro-Ject turntables. One is my best one and I’m very happy with it. High quality and sound.

My last Pro-Ject is the Elvis Presley limited edition. And as a huge fan of Elvis, is a dream of turntable.

It’s great the way to change from 45 rpm to 33 rpm. Congratulations for your work!

Ich habe den Automat A1 bestellt und bin ganz begeistert! Der Kundensupport hat mir am Anfang bei Fragen schnell weitergeholfen, jetzt kann ich mühelos meine Schallplatten hören...gerne wieder!

Motor sticks after very few hours. Need to buy new TT. Asprie
Carbon is a fail. New TT won't be Pro-Ject. Customer Service?

Mein neuer Pro-Ject Plattenspieler ist genial, die Qualität ist hochwertig und der Klang glasklar. Der Kundenservice hat mir auch direkt weitergeholfen!
Absolut empfehlenswert!

Katastrophale Fertigung. Phono Box DS3-B zischt auf einem Kanal. X8 Plattenspieler eiert der Teller. Der Ersatzteller ist unschön gedreht und der Magnet fehlt. Der Tonarmlift blib immer stecken auf halbem Weg und der neue ist 3mm zu kurz. ABSOLUT KATASTROPHAL! NIE WIEDER KAUFE ICH EIN PRODUKT VON PROJECT!

I received their Pro-Ject E1 Turntable as a Christmas present. I cannot get the Bluetooth to connect. Naturally, I went to their site for help. Apparently, there is no help available.

Frustrated!

John

No actual product support to speak of. Contacted them sept 17th and other than a confirmation of receipt nothing yet. Essentially making my preamp largely unusable due to clicking sounds on the USB DAC. Firmware update and tool available on website that should address this except just doesn’t work since tool does not select newest firmware and path to desired firmware cannot be altered in any way. Only started using the USB input on my pre-box ds2 digital recently, if only I’d have known before…I could have returned it and moved on to another producer that does actually support their products.

Very disappointed with both the quality of their players and they customer service.
I got a player around 2 years ago and some connectors are already not working properly. Have been waiting for a month for a reply from their customer service and still nothing. I will probably have to end buying a new one but for sure it's not going to be a Pro-ject.

Terrible experience.
Bought a record player from them and after 2 years the output connectors are starting to not work.
I think they probably don't use quality materials in their record players.