ProofreadingPal Reviews 2.270

Antwoord van ProofreadingPal

3 apr 2024

Hi Elwood,

Thank you for your repeat business and for taking the time to leave this kind review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

20 mrt 2024

Hi AJ,

Thank you for choosing ProofreadingPal! We're happy to hear you had a positive experience with our professional proofreading and editing service. We offer fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

20 mrt 2024

Hi Jay,

Thank you for trusting ProofreadingPal with your book! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

13 mrt 2024

Hi Martin,

Thank you for your recent order and for taking the time to leave ProofreadingPal a 1-star review. We were sorry to hear that you felt the proofreaders' changes were unsubstantial. We take these matters very seriously at ProofreadingPal.

First, we want to assure you that two highly skilled, native English-speaking proofreaders proofread and edited your document. The first proofreader made more edits than the second proofreader, but this is to be expected because the first proofreader corrects the majority of errors before the second proofreader receives the document.

Prior to you leaving this review, we reached out via email to explain our process for editing PDFs and ensure you were viewing the edits using the correct software. An explanation of how we edit PDFs and how to correctly view the edits is also included on the FAQ page on our website.

When a document is in PDF, we use Adobe Reader’s editing tools to simulate Track Changes and also write out each revision in the pop-up note associated with each correction. We also include comments using the comment function. PDFs are essentially images of document pages and cannot be edited directly. The expectation is that the author will use our marked-up PDF as a reference when making edits to their master copy of the document in the software used to create the document.

For Microsoft Word documents, we return two versions of your completed document to you. The first, marked “showing markup,” is a complete record of every change we made to your document using the track changes feature. The second, marked “all changes accepted,” is a clean version for your convenience, with those changes implemented and only comments remaining.

We want to assure you of the high-quality editing the proofreaders have applied to your document. The editors made 101 edits, with many of these being to entire phrases or sentences. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreaders have done a thorough job fixing numerous errors.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Shay and the ProofreadingPal team

Antwoord van ProofreadingPal

6 mrt 2024

Hi Abusalem,

Thanks for returning to ProofreadingPal! We're happy to hear you had a positive experience with ProofreadingPal's professional proofreading and editing service. We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi Maria,

Thanks for leaving ProofreadingPal a five-star review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. All our proofreaders are native English speakers, and they have all passed a test to work for us. Many have either a master’s or PhD in English. We look forward to the chance to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi Ignatius,

Thank you for your recent order and for taking the time to leave ProofreadingPal a 1-star review. We were sorry to hear that you felt the recommended edits changed your meaning or created long sentences. We take these matters very seriously at ProofreadingPal.

We reached out via email to ask for examples of spelling or grammar errors that were left in or introduced into the document by the proofreader; however, we have not heard back from you.

Our proofreaders always do their best to retain your document’s intended meaning. However, as the author, you are the subject matter expert, while our proofreaders are outside observers. We encourage proofreaders to leave comments and suggestions when they are unsure of your intended meaning or when they want to recommend changes they do not feel they have the full authority to implement themselves. Unfortunately, as outsiders, they may occasionally interpret a sentence or paragraph differently than you intended while writing it. You are welcome to adopt or ignore comments, suggestions, and edits as you see fit. We encourage you to disregard an edit that does not align with your intended meaning. Because we use the track changes feature of Microsoft Word, you can accept or reject individual edits. Additionally, the editing aspect of our work tends to be highly subjective. A reader may find a sentence reads best one way while another may prefer a different wording.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 940 insertions, 932 deletions, 19 formatting changes, and 45 comments. This comes to a total of 1,936 revisions. This, in turn, comes out to 1 edit every 4.6 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing numerous errors. We emailed you a PDF version of the “showing markup” version of your text, which is a record of every change made to your document.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

Geüpdatet op 21 feb 2024

Hi Ali,

Thank you for your recent order and for taking the time to leave ProofreadingPal a 3-star review. We were sorry to hear that you were unsatisfied with our service. We take these matters very seriously at ProofreadingPal.

Because we offer a combined proofreading and editing service, we are unable to provide a singular “final” version of any given document. Part of the editing process is the proofreaders leaving helpful comments and suggestions. Comments are often left when the proofreaders want to point out a change they have made or if they want to suggest a change they feel they do not have the full authority to make and, therefore, want to leave it up to you. As the author, you have a more complete understanding of the subject matter than the proofreaders, so we always encourage customers to review the edited document and finalize the document themselves.

Additionally, the proofreader noticed that your document generally reads coherent and grammatically correct, but oftentimes, there are transitional phrases missing a subject or object. Because of this, the proofreader left several comments asking things like "Who or what did this?" and "Explore and discover what?" to indicate places where you needed to complete a thought.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 485 insertions, 520 deletions, 35 formatting changes, and 68 comments. This comes to a total of 1,108 revisions. This, in turn, comes out to 1 edit every 5.48 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors. We emailed you a PDF version of the “showing markup” version of your text, which is a record of every change made to your document.

We also emailed you a tutorial for deleting comments and accepting tracked changes. We recommend working with the “all changes accepted” version, reviewing the comments, and making any final changes the proofreaders have recommended. You can then delete the comments.

Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi Rachel,

Thank you for your repeat business! ProofreadingPal offers fast turnarounds 24 hours a day, so our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi Daniel,

Thank you for choosing ProofreadingPal and leaving a kind review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We appreciate your consistent business over the past 2 months!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi William,

Thank you for your repeat business! We are happy to hear that you have been satisfied with our proofreading and editing of your documents over the past few years. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi Jack,

Thank you for trusting ProofreadingPal with your essays! We're happy to hear that you plan to continue using our proofreading and editing service. We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

21 feb 2024

Hi Claire,

Thanks for returning to ProofreadingPal! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 3 years you've been a ProofreadingPal customer. We look forward to continuing to work with you in the years to come!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

24 jan 2024

Hi Valerie,

Thanks for returning to ProofreadingPal! We're happy to hear that you plan to continue using our proofreading and editing service.
Throughout our 12 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

17 jan 2024

Hi Ramaning,

Thank you for choosing ProofreadingPal! We're happy to hear you had a positive experience with our professional proofreading and editing service. Because of our variety of proofreading and turnaround options, there is truly something for everyone.
Thank you for trusting ProofreadingPal with your case report!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

17 jan 2024

Hi Oluwagbemiga,

Thank you for your recent order and for leaving ProofreadingPal a 3-star review. We were sorry to hear that you felt the two professional proofreaders did not provide an expert opinion and critical comments to strengthen the manuscript. We take these matters very seriously at ProofreadingPal.

We reached out via email to ask for examples of spelling or grammar errors that were left in or introduced into the document by the proofreaders; however, we have not heard back from you.

While many of our proofreaders have a PhD in English, this does not mean we guarantee that they are experts in COVID-19’s effects on social workers supporting older adults with dementia. We do not offer nor advertise that our proofreaders are experts in the subject matter of the documents they proofread. This is outside the scope of our service.

We offer proofreading and editing as a combined service and are not an essay writing service. Our proofreaders proofread your document for spelling, grammar, punctuation, and capitalization errors. Next, they edited for sentence structure, clarity, and consistency of APA style. Finally, they made helpful comments and suggestions.

We want to assure you of the high-quality editing the proofreaders have applied to your document. The editors made 480 insertions, 493 deletions, 164 formatting changes, and 70 comments. This comes to a total of 1,179 revisions. This, in turn, comes out to 1 edit every 4.81 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the two proofreaders have done a thorough job fixing hundreds of errors. We emailed you a PDF visual of the “showing markup” version of your text, which is a record of every change made to your document.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

17 jan 2024

Hi Anwar,

Thank you for your recent order and for taking the time to leave ProofreadingPal a 3-star review. We were sorry to hear that you felt not much improvement was made to the article. We take these matters very seriously at ProofreadingPal.

We reached out via email twice to ask for examples of where grammar or spelling errors were left in or introduced into the document by the proofreader. However, we have not heard back from you.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editors made 361 insertions, 383 deletions, 11 formatting changes, and 71 comments. This comes to a total of 826 revisions. This, in turn, comes out to 1 edit every 8.13 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the two proofreaders have done a thorough job fixing hundreds of errors. We email you a PDF visual of the “showing markup” version of your text, which is a record of every change made to your document.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

22 dec 2023

Hi Dave,

Thanks for your loyal business and for leaving ProofreadingPal a five-star review! We’re happy to hear Shay was able to answer your question. ProofreadingPal’s live customer service works every single day to meet our customers’ needs. We prioritize proactive communication to ensure our customers receive the best possible service. We look forward to continuing to work with you in the years to come!

Thanks,
Abby and the ProofreadingPal team

Antwoord van ProofreadingPal

6 dec 2023

Hi Cathy,

Thank you for your loyal business! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to continuing to work with you in the years to come.

Thanks,
Abby

Antwoord van ProofreadingPal

6 dec 2023

Hi Carlos,

Thank you for your repeat business! We're happy to hear you recommend ProofreadingPal. Referrals like yours enable us to continue to grow and expand the services we offer. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team