Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Toon meer
Bedrijf heeft geantwoord
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Quick delivery great pasties will definitely use again. My only comment would be, it's like a pasty lottery trying to match the pasties in the bag with the guide provided, would be great if indivi... Toon meer
Bedrijf heeft geantwoord
Received my pasties /sausage rolls last week just tried them yesterday brilliant thank you very tasty cooked great in the air fryer thanks again will be ordering more shortly thanks again
Bedrijf heeft geantwoord
I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Contactgegevens
Verenigd Koninkrijk
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Uitstekend
2K reviews
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Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great pasties and super fast delivery
Great pasties and super fast delivery, highly recommend 👍
24 april 2026
Antwoord van Proper Pasty Company Ltd
Hi Keith,
Thank you so much for your kind feedback.
I’m delighted to hear you enjoyed the pasties and were pleased with the speedy delivery. Your recommendation really means a lot to us.
We truly appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
A fantastic service from ordering to…
A fantastic service from ordering to delivery. Gives me a taste of my childhood where I grew up in Cornwall.
Carnt beat a proper cornish pasty. I always order from this company
24 april 2026
Antwoord van Proper Pasty Company Ltd
Hi Sarah,
Thank you so much for your wonderful feedback.
It’s lovely to hear that our pasties bring back memories of your childhood in Cornwall—there’s nothing quite like a proper Cornish pasty! We’re truly grateful for your continued support and loyalty.
We really appreciate you taking the time to share this, and we look forward to sending you many more in the future.
Kind regards,
The Proper Pasty Company
compared from coughlans Greg's the…
compared from coughlans Greg's the filling r brimmed 2 the top with proper pasties with coughing they don't and u do different varieties this is y
24 april 2026
Antwoord van Proper Pasty Company Ltd
Hi Stephen,
Thank you for your feedback.
I’m really pleased to hear that you’re enjoying our pasties and that you’ve noticed the generous fillings and variety we offer. It’s something we take great pride in, so your comments are very much appreciated.
Thank you again for taking the time to share your thoughts, and we hope to continue providing pasties you enjoy.
Kind regards,
The Proper Pasty Company
The experience is fine
The experience is fine, but notice the pasties are getting smaller
Never asked about any discounts so that has been removed
24 april 2026
Antwoord van Proper Pasty Company Ltd
Hi Mr Wood,
Thanks for getting in touch.
I’ve checked our records and I’m unable to see any previous correspondence or note relating to a 10% discount being issued or promised. Could you let me know a bit more about this — for example when it was offered or what it related to?
Once I have that information, I’ll be happy to look into it further for you. Please email to sales@properpasty.co.uk
Kind regards,
The Proper Pasty Company
Crackin' Pasties Gromit!
I've bought from Proper pasties several times now, and each time they are consistant in size and flavour and just how an Oggie should be. And as they come in three sizes the world is your pasty oyster, so to speak. Haven't tried any of the other flavours as yet, but the traditional ones are fantastic.
We just love 'em!
24 april 2026
Antwoord van Proper Pasty Company Ltd
Hi Robin,
Thank you so much for your lovely feedback!
We’re delighted to hear you’ve been enjoying the Traditional pasties and that they’ve been consistently hitting the mark — just how an oggie should be!
Love the “pasty oyster” comment too. If you ever feel like branching out, there are plenty of flavours to explore — but we’re glad the classics are doing the job perfectly.
Thanks again for your continued support!
Kind regards,
The Proper Pasty Company
Antwoord van Proper Pasty Company Ltd
Hi Chris,
Thanks for your feedback!
Interesting observation — sometimes the larger ones can seem more flavourful just due to the filling-to-pastry ratio. Glad you’re enjoying them either way!
Kind regards,
The Proper Pasty Company
Excellent response to a small mistake
Slight mishap as my order arrived on time but was slightly wrong, this was quickly rectified and my correct order despatched and I was encouraged to keep the original free of charge. 1st class service following a slight error
27 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Mr Thomas,
Thank you very much for your kind feedback.
I’m sorry again for the initial mix-up with your order, but I’m really pleased we were able to resolve it quickly for you. It’s great to hear that you were happy with the service and the outcome.
We truly appreciate your understanding and support, and your comments mean a lot to our team.
Kind regards,
The Proper Pasty Company
1st time ordering and any apprehension…
1st time ordering and any apprehension i had about the quality or flavours were soon put to bed . Package arrived quickly and in perfect condition with contents still frozen . Excellent sized pasties and the various flavours they have were absolutely amazing , I ordered a pick and mix load and of the 3 flavours I ordered we've not been disappointed , we will definitely be using this company again
6 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Paul,
Thank you so much for your fantastic feedback!
We’re really pleased to hear your first order exceeded expectations — from the delivery and packaging to the size and flavours of the pasties. Great to know the pick & mix was a hit too!
We truly appreciate your support and look forward to your next order.
Warm regards,
The Proper Pasty Company
Easy ordering and quick delivery
Easy ordering and quick delivery. Product was tasty and yummy....would order again!
20 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Mrs Skelhorn,
Thank you for your lovely feedback!
We’re really pleased to hear you found the ordering easy, delivery quick, and most importantly that you enjoyed the pasties.
We look forward to your next order!
Warm regards,
The Proper Pasty Company
Antwoord van Proper Pasty Company Ltd
Hi Peter,
Thank you for your feedback.
We’re pleased to hear your order arrived as promised and that you enjoyed it—proper job!
We really appreciate your support and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Don’t waste your money
Don’t waste your money. Tasteless . So disappointed. The pasties taste nothing like a Cornish Pasty. Absolutely awful
Again do not bother. Just buy from the supermarket
18 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Nicola,
Thank you for your feedback, and we’re sorry to hear the pasties weren’t to your liking.
We understand that taste is very personal, and while many of our customers enjoy our products, we appreciate that they may not suit everyone’s preference.
Thank you for giving us a try and for sharing your thoughts.
Kind regards,
The Proper Pasty Company
Absolutely fabulous flavor
Absolutely fabulous flavor, great value, customer service is excellent and delivery is always on time
26 januari 2026
Antwoord van Proper Pasty Company Ltd
Hi Angela,
Thank you so much for your fantastic feedback.
We’re delighted to hear you’re enjoying the flavour, value, and service, and that your deliveries have been consistently on time. It really means a lot to us.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Great pasties
27 maart 2026
Antwoord van Proper Pasty Company Ltd
Hi Paul,
Thank you for your kind feedback.
We’re really pleased to hear you enjoyed the pasties! Your support is much appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Tasty product love them well packaged…
Tasty product love them well packaged and great delivery
27 maart 2026
Antwoord van Proper Pasty Company Ltd
Hi Peter,
Thank you very much for your kind feedback.
We’re delighted to hear you’re enjoying the products and that everything arrived well packaged with a great delivery experience. It’s always great to know we’re getting it right.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
The whole experience was a joy
The whole experience was a joy coupled with great tasting food if there was a 10 star rating this company would certainly qualify.
I will definitely be ordering again.
28 maart 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Mr Millar,
Thank you so much for your incredible feedback.
We’re delighted to hear the whole experience was such a joy and that you enjoyed the food. A “10 star” comment truly means a lot to us!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Advertising is misleading.
Their Facebook advertising is all to hell. Advertised 8 pasties and 4 Sausage Rolls for £32.99. When you click the ad which takes you to the website it is £34.99
This isn’t the first time!
17 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Stephen,
I’m sorry for any confusion caused with the product price on our comms. Unfortunately, some older Meta ads are still circulating, and we’re currently working with Meta to update or remove them. The most up-to-date prices and offers are always shown on our Pasties by Post website.
The product has recently increased in value, and its current price is £34.99. Please use discount code 2OFF at checkout to order the product at £32.99 if you wish to still do so
Apologies for any confusion caused.
Kind regards,
The Proper Pasty Company
Very bland
Very bland, had to eat it with a sauce. Prompt delivery, no fault there hut very disappointed. Meat was also fatty.
26 maart 2026
Antwoord van Proper Pasty Company Ltd
Hi Kay,
Thank you for your feedback.
We’re pleased the delivery itself was prompt, but we understand that doesn’t make up for the product not meeting your expectations.
If you’re able to share any further details or photos, we’d be happy to review this with our production team and look into it further.
Thank you again for bringing this to our attention.
Kind regards,
The Proper Pasty Company
Brilliant company the website is easy…
Brilliant company the website is easy to use and their delivery is brilliant kept me up to date until delivered fantastic food. I have started sending afternoon tea hampers for birthday presents everyone loved them
11 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi Elly,
Thank you so much for your fantastic feedback.
We’re delighted to hear you find the website easy to use and that our delivery service kept you well informed. It’s wonderful to know the food has been so well received too—especially the afternoon tea hampers as birthday gifts!
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Delivered on the day quoted
Delivered on the day quoted, beautifully packed, full cooking instructions enclosed. Really tasty, full of meat etc, a great meal.
8 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Hi John,
Thank you very much for your wonderful feedback.
We’re delighted to hear your order arrived on time, was well packaged, and that you enjoyed the pasties so much. It’s great to know they made for a satisfying meal.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Very little meat in the Cornish…
Very little meat in the Cornish pasties, the meat that was there was like minced meat. Pastry was good but Cornish pasties I have had in Cornwall were chunkier, like cubes of meat rather than minced. Sausage rolls were ok, meat very soft and mushy, and pastry is short crust rather than flaky. Overall both were OK but not amazing.
12 april 2026
Review zonder uitnodiging
Antwoord van Proper Pasty Company Ltd
Good morning,
Thank you for your feedback.
We’re sorry to hear that the pasties did not meet your expectations. We’d like to reassure you that we do not use minced meat—our pasties are made using prime skirt beef, prepared in line with traditional methods. Each pasty is hand-crafted in St Columb, Cornwall, to strict PGI standards, and filled with beef, potato, swede, onion, and our signature pepper seasoning.
Our pastry is a traditional shortcrust, which is typical for authentic Cornish pasties.
That said, we’re sorry they weren’t to your personal preference, and we do appreciate you taking the time to share your thoughts.
Kind regards,
The Proper Pasty Company
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