horrible service. opened a tub of chocolate protein isolate - it was stale and expired. even though expiration is not until 2023. customer service pretty much said too bad. can't exchange it beca... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I recently order their 25lbs bulk New Zealand Whey Protein Isolate, Tastes like Chemicals and Plastic, Not fit for human consumption, and they are standing by their no refunds, returns or exchange... Toon meer
Bedrijf heeft geantwoord
Clean, natural ingredients in Whey and BCAAs. Blue raspberry and fruit punch BCAAs do exactly as described, first sip hits me like shotgun recoil but tastes good after initial taste. Whey and amino ac... Toon meer
I asked a question regarding the Chocolate NZ Whey Isolate protein to see if the Cocoa was dutch processed but I received no response. The response I received on Jan 28 at 8:57 am was "what you m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The ProteinCo. COMMITMENT When it comes to making the right impression, we only get one chance. That’s why our values govern who we are and how we operate. They shape and define the character of our company. They are the values that guide our decisions and how we interact with people. ProteinCo. manufactures all its products in Canada. We adhere to strict quality control standards and have control over the entire production process. From the procuring of all raw materials through to finished product, we're in control every step of the way. Producing true to label claim, safe and effective products is our primary concern. Our goal from day one has been to provide consumers with safe, effective products that are easy to use, and produce measurable results. We are always striving to improve upon, or develop new and exciting products that can benefit the health and fitness levels of our customers. Whether that means incorporating centuries old wisdom, with the latest in ingredient delivery systems and technology, we do whatever it takes to produce the best quality products possible. From all of us at ProteinCo., we appreciate the opportunity to serve your nutrition needs. We continue to quietly grow through word-of-mouth recommendation, as satisfied athletes and trainers continue to tell others about their impressive results.
Contactgegevens
1041 Boulevard Pierre-Bertrand, Local 150-A, G1M 2E8, Québec, Canada
- info@proteinco.ca
- proteinco.ca
1,8
Slecht
449 reviews
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Delivered as promised
Delivered as promised. Due to stress I avoided using the product until a few things have settled down.
I have already eliminated 2 potential problems.
Probably in 3 weeks.
Peter
17 oktober 2018
Review zonder uitnodiging
Would definitely recommend!
Was happy to be able to order a sample pack, as I'm not well-versed in whey protein. Flavour wasn't sensational, though I knew it wouldn't be (as it is protein powder), but it's drinkable, which is a big deal for me (I have a very delicate palette and a weak stomach, ew). Very happy with my purchase, from shipping time, to cost, to product. Would definitely recommend.
11 oktober 2018
Review zonder uitnodiging
New BCAA 5000 is horrible
ProteinCo has recently changed their regular flavoured BCAA to BCAA 5000. Unfortunately they have cut the amino acid content in half and changed the flavour. It is horrible. I drank their flavoured BCAA for 4 yrs but this new weaker horrible tasting BCAA 5000 is so bad I’m looking elsewhere for my BCAA.
8 oktober 2018
Review zonder uitnodiging
Antwoord van ProteinCo
Hi,
We are sorry if you didn't like the new Punch flavor of our BCAA 5000 , lot of our customers love it ! Unfortunately it is not possible to make flavors that everybody will love . Yes the serving of BCAA is now 5g per serving instead of 10g with the old version , but we also cut the price alot on this new BCAA 5000 , and you only need to take 2 scoops instead of 1 and you'll get the exacte same quantity of BCAA than the old recipe .
Thank you
I like ProteinCo but
I like ProteinCo. I'm giving it 4 stars because the people in their customer service department could be more nicer to customer. I didn't like the tone of voice of the reply email they sent me.
2 oktober 2018
Review zonder uitnodiging
Très bonne protéine whey isolate
Très bonne protéine whey isolate, livrée à temps, bon prix, malheureusement la cie ne vend plus cette protéine a la saveur de fruit tropical
18 september 2018
Review zonder uitnodiging
Great company to deal with!
Ordered the New Zealand Isolate protein. Great product! Fast shipping!
16 september 2018
Review zonder uitnodiging
I ordered New Zealand Whey Protein…
I ordered New Zealand Whey Protein Isolate, BCAA capsules, Pure Greens Drink and L-Arginine Capsules. The quality of the product is what is the most important factor! They recently adopted new packaging which doesn't impact the product itself ( although the vanilla New Zealand Whey Protein Isolate tastes a bit more bland then the previous version).
Price point is pretty good for the quality of the product!
Shipping was quick!
I always use this company because of its' quality
10 september 2018
Review zonder uitnodiging
Like the products
Like the products! It's not too expensive.
7 september 2018
Review zonder uitnodiging
I love the quality of the product at an…
I love the quality of the product at an affordable price! Taste delicious too!
5 september 2018
Review zonder uitnodiging
No poisonous soy
No poisonous soy! Yay! Orders processed and shipped expediently. Also, did I mention that there is no soy? And no antibiotics.
28 augustus 2018
Review zonder uitnodiging
Excellent product and best price keep…
Excellent product and best price keep me coming back!
16 augustus 2018
Review zonder uitnodiging
Inconsistent branding and return policy, not customer centric
This company offers zero aftersales support when things go wrong. I ordered 25lbs of Beef Protein from them; also ordered a sample packet to try before I opened it. The sample packet tasted fine and I had no adverse reaction it to, but once I opened the bulk package and had one serving I had extreme stomach upset, migraine diahrea and vomiting. ProteinCo absolutely refuses to be of any assistance with returning the product.
ProteinCo has inconsistent branding across their website about returns, in some places they state "40 day money back guarantee" they also state on the warranty information section of their products they offer it on EVERY SUPPLEMENT they sell. This is a complete lie; this has been documented before they change their website and labeling and call me a liar. The charge has been disputed with my credit card company for false advertising.
14 augustus 2018
Review zonder uitnodiging
Antwoord van ProteinCo
Hi ,
We don't do any fasle advertising since you can cleary read in our return policy that you cannot return any opened products for any reasons. You can also read on every bulk products that they are not eligible for returns / exchanges . If you are intolerant to something in our Beef you should have had the same symptoms with the sample packet since this is the same exacte product, we also made verification with the Lot# of your product and everything was totally fine with this product. We also never called you a liar .
Correct comme produit.
Le produit est horrible au gout mais tout les BCAA sans saveur de toute compagnies sont horrible au gout.
Le produit est ok, pas mieux, pas pire que tout les BCAA 10g que j'ai essayé dans ma vie. Un peu cher selon moi.
12 augustus 2018
Review zonder uitnodiging
Happy Customers
We have ordered from Proteinco several times. The product always arrives on time. There are often discounts on the items we bought. No mistakes.
6 augustus 2018
Review zonder uitnodiging
Website good
Website good, easy to order and delivery speedy. Kudos to company for discontinuing large black plastic container. . Flexible bag is easy to open and close and it is much better for the environment.
2 augustus 2018
Review zonder uitnodiging
The product is not bad but the…
The product is not bad but the presentation is extremely poor...It came inside a box in two clear bags. However, there is an option for 5 individual bags which i did not see. If so I would have exercise that option.
13 juli 2018
Review zonder uitnodiging
Antwoord van ProteinCo
Hi Paul ,
You ordered a 25lbs box of protein , so as you can cleary see on the website it is a big box of 25lbs and the protein is inside not in a "garbage" bag but in food grade clear bags . We also offer the option of buying a bundle of five bags of 5lbs if customer don't want the protein in one big box as shown on the picture on our website .
Great Canadian Company
Great Canadian Company! Shipping was really fast. Protein tastes great.
10 juli 2018
Review zonder uitnodiging
I love this protein
I love this protein, I always buy the Vanilla and have NEVER been disappointed with this product, Always mixes very well and tastes great with water or almond milk.
7 juli 2018
Review zonder uitnodiging
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