horrible service. opened a tub of chocolate protein isolate - it was stale and expired. even though expiration is not until 2023. customer service pretty much said too bad. can't exchange it beca... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
horrible service. opened a tub of chocolate protein isolate - it was stale and expired. even though expiration is not until 2023. customer service pretty much said too bad. can't exchange it beca... Toon meer
Bedrijf heeft geantwoord
I recently order their 25lbs bulk New Zealand Whey Protein Isolate, Tastes like Chemicals and Plastic, Not fit for human consumption, and they are standing by their no refunds, returns or exchange... Toon meer
Bedrijf heeft geantwoord
Clean, natural ingredients in Whey and BCAAs. Blue raspberry and fruit punch BCAAs do exactly as described, first sip hits me like shotgun recoil but tastes good after initial taste. Whey and amino ac... Toon meer
I asked a question regarding the Chocolate NZ Whey Isolate protein to see if the Cocoa was dutch processed but I received no response. The response I received on Jan 28 at 8:57 am was "what you m... Toon meer
Bedrijf heeft geantwoord
The ProteinCo. COMMITMENT When it comes to making the right impression, we only get one chance. That’s why our values govern who we are and how we operate. They shape and define the character of our company. They are the values that guide our decisions and how we interact with people. ProteinCo. manufactures all its products in Canada. We adhere to strict quality control standards and have control over the entire production process. From the procuring of all raw materials through to finished product, we're in control every step of the way. Producing true to label claim, safe and effective products is our primary concern. Our goal from day one has been to provide consumers with safe, effective products that are easy to use, and produce measurable results. We are always striving to improve upon, or develop new and exciting products that can benefit the health and fitness levels of our customers. Whether that means incorporating centuries old wisdom, with the latest in ingredient delivery systems and technology, we do whatever it takes to produce the best quality products possible. From all of us at ProteinCo., we appreciate the opportunity to serve your nutrition needs. We continue to quietly grow through word-of-mouth recommendation, as satisfied athletes and trainers continue to tell others about their impressive results.
1041 Boulevard Pierre-Bertrand, Local 150-A, G1M 2E8, Québec, Canada
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Proteinco delivers the best protein hands down in regards to quality and taste. the New Zealand Whey protein isolate is the best I have tried without question and I have tried many proteins over the years.
I have just received my second order yesterday and the prompt delivery is great and I will most definitely order this product many times over...I have finally found my protein of choice:)
Ordered beta alanine 500g but it was actually not released yet.
Prices are usually higher than myprotein canada (as they both have coupons and discounts regularly), making it difficult to pad order up for free shipping.

Antwoord van ProteinCo
While the product was shipped quickly and well packed, I did not receive the $1:50 small pack which I ordered so as to try the product before opening the main packages. I E-mailed Proteinco straight away to inform them, did not get a reply or receive what I paid for.

Antwoord van ProteinCo
It was a good deal before, but now the price when up by way too much. Better going to a local store and buy a famous brand name for the same price.

Antwoord van ProteinCo
I like their website interface, easy to navigate and look for products. I ordered 2 whey protein new zeland isolate. One chocolate and the other one non flavour. It was easy to place the order and the prices were fair. The only issue I had was that 5 days after placing the order I checked and the order was not shipped yet. I had to contact them and ask what was the issue then they said that one of the proteins was out of stock, but they will ship it once is ready. Same day they got stock and the protein was shipped with no issue; it would had been nice if after placing the order they would have contacted me and let me know that the protein was out of stock and that I would have to wait a couple of days instead of waiting for me to contact them. Other than that everything else is good. the chcoloate flavour is perfect, not too sweet and blends well Will buy again.
I like product good price but takes over a week just to ship items. If out of stock update website. Otherwise 10 days just to get a product from warehouse to ship is way too long. By time gets here two weeks i only order when i need product.
Their products are great, high quality and exceptional price. Most whey has Sucralose (I cannot have this) but their product has Stevia. Great flavour for both the chocolate and vanilla.
Very good and safe supplements for high level athlete
Très bon goût (chocolat) et ce mélange à merveille.
Avec le coupon de 30% de rabais rien ne peut battre le prix de PROTEINCO.
great products at a great price, and fast shipping!
Amazing products, good prices, fast shipping. Very happy. Highly recommend.
I've been ordering from ProteinCo for almost 2 years. Until recently, I would have given them 5 stars for their prices, free shipping, and complementary samples.
Unfortunately... they have changed packaging from hard plastic tubs to soft plastic bags, and these bags seem to have a major flaw: they seem to tear at the bottom seams. I first discovered this when one of three bags in a shipment had a hole large enough that a couple hundred grams (at least a quarter to half pound) was lost during shipping, with a lot more spilling out of the hole as soon as I lifted the bag. To their credit, ProteinCo replaced the bag for free and even covered the cost of return shipping. Customer service was excellent! Unfortunately, the replacement bag also had small openings at both bottom seams. Upon closer inspection of the other two bags from the original shipment, I found that they suffered the same issue. It was most noticeable if I squeezed the top of the bag, increasing pressure inside, which caused a couple grams to be forced out the holes.
The move to soft plastic packaging may have been motivated by a desire to be more environmentally friendly (conjecture, I don't know if it is more eco). But this concerns me most as an issue of quality control. I assume that supplements produced in Canada and/or Quebec are treated as they are in the US, with no oversight of a regulatory organization such as the FDA. Supplement producers are trusted to self regulate and manage quality. These are products that I am ingesting, so I expect the companies producing supplements to take the health and safety of their customers very seriously.
I'm not ready to turn my back on ProteinCo yet. I will place at least one more order. But if this issue persists, it will be my last order. If they resolve the packaging issue, I will return to change my rating to 5 stars and update my review.
Excellente source de protéines à utiliser de façon circonstancielle.
Fast delivery and the beef protein is great, good taste and no lactose 💪
Repeat buyer..excellent BCAA product.(preferred the containers than the new plastic bags though).
Great customer service, fast, efficient and sufficient service.
the Product is nice over all. however, the chocolate flavor is not the best i think you can work more on the flavor and packaging.
Great product not so great service.
I'm a runner. I was looking for a vegan BCAA powder, and I landed on Protein Co's page. The price was good, the product looked good. So, I placed an order for 2 500gm packs. I had a marathon coming up in 2 weeks and my previous pack had just gotten over. Four days later, my purchase had still not been shipped. When I asked why, I was told the delay was because there was only one pack and they were waiting for the second one. I told them, please send me one and refund the money for the second one. Instead they just sent me one and gave me store credit for the second pack. Shipping fees are high. I'm a disappointed. But only a little.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.