Scam!!!!!!! Scam Scam stay away from this company the complains are too long to list right now i would say i wish i had read these review before i purchased an account because i now face the same si... Toon meer
Pro Traders Fund
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Lees wat reviewers zeggen
It’s now October 6, 2025, and my account (never used) has been completely inactive since day one. Every time I try to log in on MT5, it says “invalid account.” I first reported this issue in M... Toon meer
They are allowing customers to buy challenges knowing full well you can't get a payout... The option for profit split and payouts have been gone for almost a year and every time you talk to customer... Toon meer
Honestly, Pro Traders Fund has been amazing. The prices to get funded are super fair, and the whole process felt really smooth and straightforward. What stood out to me most was the customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TRADE OUR FUNDS. Prove Your Skills, Get Up To 3 Million Dollars To Trade. You Keep up to 90% Of Profits, We Cover The Losses. Get Funded TODAY: www.protradersfund.com
Contactgegevens
Kingston, Jamaica
- 17868640122
- support@protradersfund.com
- protradersfund.com
Fair prices,smooth process, and awesome support
Honestly, Pro Traders Fund has been amazing. The prices to get funded are super fair, and the whole process felt really smooth and straightforward. What stood out to me most was the customer service every time I had a question, they were quick to respond and genuinely helpful. It feels like they actually care about traders doing well, not just about making money off fees. If you’re serious about trading and want a good shot at growing, I definitely recommend giving them a try!
28 april 2025
Antwoord van Pro Traders Fund
Dear Omar,
Thank you so much for your thoughtful feedback!
We're thrilled to hear that you found the process smooth and our pricing fair. Supporting our traders' growth—rather than just focusing on fees—is exactly what we strive for, and it’s great to know that our customer service team made a positive impression. Your recommendation means a lot to us!
Warm regards,
Tyrique
Pro Traders Fund Team
Chaniek was patient in guiding me…
Chaniek was patient in guiding me through the process of buying a challenge. She spent the time to explain what each of the different options meant and helped me to decide on what option was best for me. to be honest, i am more confident in using protrader now because of persons like Chaniek who is not only just available , but is here to provide guidance and reassurance. Thanks a million, Chaniek. really appreciate your service.
24 april 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Donnette,
Thank you so much for your thoughtful words and kind appreciation for Chaniek!
We’re thrilled to hear that her patience and guidance made your experience smoother and helped boost your confidence with Pro Traders Fund. That level of personalized support is exactly what we strive for.
Your trust means everything to us, and we’re excited to support you on your trading journey. Thanks again for choosing PTF—and for recognizing the people who make it special.
Warm regards,
Tyrique
Customer Service & Quality Assurance Team
Great customer service
Great customer service, care and attention to detail when it comes to offering assistance. The response was a bit slow however none of the answers to my queries were lacking in the slightest which proves that swiftness is not always important but knowledgeable responses due to active listening and an intence effort when it comes to being the expert. Some information as it concerns the challenges do need to be at the forefront or should at least be provided in an email when a challenge is started to make everything more seemless however. Otherwise everything is great!
21 april 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Nicolas,
Thank you for your detailed and thoughtful feedback!
We’re thrilled to hear that you experienced great customer service, attentive care, and expert support from our team. We truly believe that active listening and providing knowledgeable, thorough responses are essential — even if it sometimes takes a little longer.
We also sincerely appreciate your suggestion about making challenge information more accessible at the start. Your insight is valuable, and we’ll definitely look into enhancing our onboarding process to ensure a smoother experience.
Thank you again for your trust and support — we’re excited to continue growing with you!
Best regards,
Tyrique
Customer Service & Quality Assurance Team
Antwoord van Pro Traders Fund
Dear Dane,
Thank you for your kind words! We’re delighted to hear that Chaniek provided you with excellent service. We take great pride in having team members like her who genuinely care about supporting our traders. If you ever need further assistance, please don't hesitate to reach out.
Best regards,
Tyrique
Customer Service & Quality Assurance Team
WORST COMPANY EVER!!!!
WORST COMPANY EVER!!!!! STOLL HAVEN'T PAID ME ALL THE WAY OUT!!!!!!!!!!!!
21 april 2025
Review zonder uitnodiging
i was about to give up on this prop…
i was about to give up on this prop firm however i was contacted by a customer service rep convinced me to join a so-called promotion that they will manage and help to build my account but from i perches that account until its breached nobody reached out so my assumptions were right, its weird how i can pass their challenges but never successful with their live accounts am done with them, will take my time to build my small account all i need to do is be patient.
18 april 2025
Review zonder uitnodiging
Deceiving withdrawal promises. Prove me wrong!
What's going on for account ##38506## withdrawal? It's been 4 months waiting for a simple withdrawal. I've given up. Every week I've been hearing Friday from the customer service reps, and then nobody answers my calls on the deadline date. This is all crazy.
8 januari 2025
Review zonder uitnodiging
The customer service was excellent my…
The customer service was excellent my personal account manager Chaniek assisted me as much as requested with clear and precise information. Keep it up.
11 april 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Reno,
Thank you so much for the kind words! We’re thrilled to hear that Chaniek was able to assist you with clear and helpful guidance — she’s definitely one of our best. We truly appreciate you taking the time to share your experience, and we’re here anytime you need support.
Best regards,
Tyrique
Customer Service & Quality Assurance Team
PtF support really helpful!
Big up to the PTF support team led by Chaniek who was very helpful in keeping me on track on my trading journe it gets quite frustrating on this journey at times but the professionalism and support from the PTF team has been really helpful. Please continue the great work you guys are doing there behind the scenes!!!!!
7 april 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Merrick,
Big respect and thank you for the kind words! 🙌 We know trading can get frustrating at times, but it means the world to us that you're pushing through and staying committed. Chaniek and the entire support team are truly passionate about helping traders like you stay on track and succeed.
We’ll definitely keep up the work behind the scenes to make sure your journey stays smooth and supported. Keep winning and don’t hesitate to reach out whenever you need us — we’ve got your back every step of the way!
Best regards,
Tyrique
Customer Service & Quality Assurance Team
Scammers still they say I used bits an…
Scammers still they say I used bits an everthing it’s a lie they just scam you
8 april 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Hi Ilkay,
We take all feedback seriously — but when a trader who knowingly breached our terms and launched unauthorized attacks against our platform attempts to slander us publicly, we have a responsibility to respond with facts.
Let’s be clear for anyone reading:
After a detailed internal audit, your account was found to have clear evidence of trade manipulation, the use of unauthorized bots, and system tampering attempts — including actions that posed serious security risks to our data and other traders’ accounts.
This was not a simple compliance delay — it was a critical violation of our platform rules, and a breach of contract that triggered an immediate forfeiture of your account and any pending payouts.
Your actions caused significant financial and operational losses to our company — including compromised systems, payout disruptions, and manual audits of hundreds of trader accounts.
And yet, despite this, you now accuse us of “scamming” — ignoring the fact that:
We have paid out over $1,000,000 USD to honest, verified traders worldwide.
We offer up to 100% profit shares, flexible rules, top-tier spreads, and real opportunities to grow as a professional trader.
We assign personal account managers, provide ongoing support, and publicly share payout proof and success stories across our platforms.
Even in our early stages, traders who technically failed eligibility were still paid — that’s how committed we’ve been to trader success.
Unfortunately, bad actors like yourself — who break rules and then attempt to create smear campaigns — not only damage our business, but undermine the opportunities we’ve created for thousands of hardworking traders who use our platform with integrity.
We will not stand by and allow false accusations to go unchecked. We operate with full transparency, and we welcome any real trader to review our terms, check our public payout proof, and speak to our team directly.
We are here to build a global community of honest, high-performing traders.
If that’s not your mission, then this platform was never meant for you.
Sincerely,
Tyrique
Account Integrity Team
Pro Traders Fund
www.protradersfund.com
This company is FRAUD PLEASE DONT BUY…
This company is FRAUD PLEASE DONT BUY ANY OF THESE ACCOUNTS and they don't do payouts eveytime you call no one answer or they keep saying Friday...until now I have been waiting on a simple payout for months and these reviews they actually buy them please stay away
2 april 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Hi Mckar,
We appreciate your feedback, even when it’s tough to hear — because at Pro Traders Fund, we’re committed to transparency, accountability, and continuous improvement.
That said, let’s address your claims directly and honestly:
✅ We are not a scam. Pro Traders Fund has paid out over $1,000,000 USD to traders globally in our first year alone. Many of our clients have built profitable careers with us, and we’ve flown top performers out to mastermind events, connected them with elite mentors, and showcased real payout proof across our website and social channels.
✅ We do not buy reviews. Every verified review from real traders — both good and bad — stays up. We don’t hide from criticism, we improve from it.
✅ We DO pay out — when rules are followed, KYC is verified, and the trader’s evaluation and funded accounts remain compliant with our clearly stated terms.
If your payout has been delayed for months, that’s not normal, and we’d like to solve it immediately — but we need your help to do that properly. Please email us at 📧 support@protradersfund.com with:
The email on your account
The payout request date(s)
A screenshot of your dashboard
Any prior ticket or email reference numbers
Also, if you’ve called and couldn’t get through, we sincerely apologize. We’ve recently expanded our team and upgraded our systems — including live chat, personal account managers, multiple payment processors, and faster payouts — all to ensure every trader has a better experience moving forward.
We understand that delays or miscommunication can be frustrating, but calling us a scam without giving us a chance to resolve it isn’t fair to the thousands of real traders who work with us and succeed with us every day.
We’re here to make this right — not to argue, but to act.
Let’s resolve this, Mckar.
Sincerely,
Owen Leslie
Head of Client Relations
📧 support@protradersfund.com
🌐 www.protradersfund.com
Growth
Over the past few years, I’ve been trading with PTF, and I must say the platform is a good one. PTF is honestly one of the best prop firms when it comes to convenience and genuinely supporting traders. As a newly startup company, it has come a long way.
Yes, we all faced some issues, including myself but were they resolved? Absolutely. Payouts may have been delayed for understandable reasons, but every issue I encountered was addressed, and I must commend the team for their dedication, especially those 2 customer support.
PTF has definitely grown by learning and adapting and thats key in any industry. With full transparency and recent comm from the CEO himself, I have no doubt that bigger things are on the rise . Trust.
11 februari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for your thoughtful review and for being a valued trader with PTF over the years! We truly appreciate your trust and support as we continue to grow and refine our platform.
We acknowledge that challenges have arisen along the way, but we’re glad to hear that your concerns were addressed and that you recognize our commitment to improvement. Our goal has always been to provide traders with a reliable and supportive environment, and we remain dedicated to learning, adapting, and delivering the best possible experience.
With transparency at the core of our operations and the continued efforts of our team, we’re excited for what’s ahead. We appreciate your patience, understanding, and belief in our vision. If you ever need assistance, our team is always here for you.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
A New Beginning
I’m pleased to say that after all the the hiccups I had starting out with this company, I can stand to say that their customer service and relationship have improved greatly, and thankfully I had the first hand experience of getting a call from the owner of the company himself (CEO), ensuring that his customers are felt cherished and appreciated, to foster a pure and transparent business relationship and to furthermore us (his customers) that he has our best interests at heart regardless of the past unforeseen circumstances that took place. Even after waiting a while longer than the expected date for my payout, It is a pleasure to say I received it nevertheless and that made me happy. With a vision still displaying “Winners Win” he still has the resilience to ensure a smooth business relationship and a wonderful experience with all his customers. For those who have been having issues. Take a moment to be a little more patient with the unresolved situations you have. Try to make your concerns heard the right way and i’m sure a solution will be generated in short order. There are great things in stores here at PTF… We will see it sooner than we think. All the best PTF.
28 maart 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for your thoughtful and encouraging review!
We truly appreciate your patience and understanding throughout your journey with us. It’s wonderful to hear that you’ve seen improvements in our customer service and overall relationship, and we’re especially glad that you received your payout and felt valued as a customer.
At Pro Traders Fund, we remain committed to fostering a transparent and trustworthy trading environment. Your feedback is invaluable in helping us grow and refine our services, and we’re excited about the great things ahead.
We appreciate your support and look forward to continuing this journey with you. If you ever need any assistance, don’t hesitate to reach out!
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
The Don’t pay you!
These guys (PTF) has a serious pay problem.
This is my 3rd time and every single time I’ve had to wait weeks/months for my pay out. Poor communication, in there discord if should dare ask about your money your messages are deleted. That’s if they don’t ban you. I have had a lot of traders signed us with these guys because I think they have the ability to grow big but now no one wants to do business with them because how things played out and constant complains about person not getting their money …. IF YOU ARE READING THIS TAKE THIS AS YOUR ONLY WARNING.
25 februari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Fabian Gordon,
We appreciate your feedback and understand your concerns regarding payouts. However, upon reviewing the details in our database, we found that only one payout was requested by you on May 31, 2024. Half of that amount was processed on June 14, 2024 and the remaining half was processed on June 18, 2024. Additionally, we do not see an active trading account associated with you that would allow for a new withdrawal request, which means your claim of this being your third payout request is inaccurate.
We understand that payout delays can be frustrating, and we are continuously working to improve our processes to ensure smoother and more efficient transactions for all traders.
Our goal remains to provide a reliable and transparent trading experience, and we encourage you to reach out to our support team directly if you have any further concerns.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
Pro traders fund has become ridiculous…
Pro traders fund has become ridiculous pajama has changed up the platform I've recently got an account breach for holding over the weekend for which it is allowed to hold over weekend. Now if you want to hold trades over weekend or to get 90% profit split or to even trade news you have to pay for it so f stupid I guess that's the thing with Jamaicans they can't do business, I'm personally deleting my pro traders fund account because of this garbage prop firm ridiculous 90% profit split oh really but I have to pay extra to get it
23 februari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Steven Russell,
We appreciate your feedback and understand your frustration regarding the recent changes to our platform. Our goal is always to provide a fair and transparent trading environment, and we sincerely regret any inconvenience these updates may have caused.
The new features, including weekend holding, 90% profit splits, and news trading, were introduced as optional add-ons to give traders more flexibility based on their individual trading styles. These changes were made to provide customers with the opportunity to access a higher profit share for a fee, rather than having to wait to unlock these benefits over time. This allows traders to customize their experience based on their preferences.
We understand that adjustments like these can be unexpected, and we truly value your input. If you would like further clarification or assistance regarding your account breach, please feel free to reach out to our support team—we’re happy to help.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
Protraders are actually SCAMMERS
I wish Trust pilot had an option to post photos of ongoing promises and lies Protraders and its owner PyjamaBillionare are telling traders who are owed profits since 2024 and unable to post here because of a clause in the contract that forfeits any payment due if the make negative post anywhere. Protraders create a bad reputation for prop firms and are literally scamming traders. The update from Pro Traders says " We sincerely apologize for the delay in processing payment ...while we regret we cannot provide as date for payout" They have been saying this to everyone waiting on payout since last year. The sad part is they forfeit your account if you post anything on trustpilot. Pyjama and his team need to be reported to FBI for investigation! ALSO THEY DELETE MESSAGES FROM THE DISCORD . People are aware so they keep the screenshots!
4 januari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for bringing this to our attention.
We understand how important timely payouts are and take such matters very seriously. However, upon reviewing our records, we could not find an account associated with your details or any profit split request submitted in your name.
We are committed to transparency and ensuring every trader receives the support they need. If you believe this may be an error, please reach out to us directly at [contact email/phone number] with more information so we can investigate further and resolve this promptly.
We’re here to assist and clarify any concerns you may have. Thank you for giving us the opportunity to address this.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
Worse Experience Ever
February 17th still no payout. I’ve been waiting on payout from the 14th of February and I’ve yet to get a payout. Over a month now and they still use the system update excuse kmt. My payment has been in processing from the 14th of February smh.
People if you expect to get fast payout don’t choose this platform please “mi a beg uno” at thins point its very clear that the 3 the payout is a load of 💩💩💩.
What make it even worse is that if you make a bad comment in the discord they delete the comment 🤣🤔 now why would you guys do that.
This platform is not the perfect, it still need a lot of work. At some point this PONZI scam has to stop. People expect to get quality for there money and people expect to get them money when them withdraw it….
Uno can delete whatever uno want to delete because the truth is always the truth… mi need mi payout…
19 februari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Treston,
We sincerely apologize for the continued delay and completely understand your frustration. Unfortunately, we were unable to meet our initial expectation of having everything ready by February 17th, and we regret any inconvenience this has caused. However, please know that our team is working tirelessly to ensure that everything runs smoothly once these features has been launch.
As we've communicated with you on multiple occasions, your profit split remains safe on the platform. Once the withdrawal section has been reactivated, you will be able to complete the payout process without issue.
We truly appreciate your patience and understand how important timely payouts are. Our priority remains to provide a reliable and transparent trading experience, and we are committed to resolving these delays as quickly as possible. Please feel free to reach out if you have any further concerns.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
A Disappointment in Every Way
I had a deeply unsatisfactory experience with Pro trader. They promised fast withdrawals turned into a drawn-out, frustrating ordeal, compounded by unexpected fees and in the end I never got my withdrawal, after encountering repeated delays and vague explanations leaving me both stressed and out of pocket.
In my quest for a reliable investment platform , I learned of alternatives where transparency and efficiency are prioritised, BullStash was the name in every of my fellow successful investors not until I tried for myself did I attest to what they were all saying.
It's unfortunate that Pro trader falls short of even basic expectations in handling investors funds. I hope they take immediate steps to improve their service. Until then, I urge prospective investors to proceed with caution.
10 oktober 2024
Antwoord van Pro Traders Fund
Thank you for bringing this to our attention.
We understand how important timely payouts are and take such matters very seriously. However, upon reviewing our records, we could not find an account associated with your details or any profit split request submitted in your name.
We are committed to transparency and ensuring every trader receives the support they need. If you believe this may be an error, please reach out to us directly at support@protradersfun.com with more information so we can investigate further and resolve this promptly.
We’re here to assist and clarify any concerns you may have. Thank you for giving us the opportunity to address this.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
The reply from the agent was reply helpful
The reply from the agent, was very fast and effective she even call me on my cell, to give clarity about my payout request, I think her name was chaniek, super helpful
27 januari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for sharing your experience!
We're delighted to hear that Chaniek provided you with fast and effective support, even going the extra mile to call you for clarity on your payout request. We pride ourselves on delivering top-notch service, and it’s great to know that Chaniek was able to assist you so well.
If you ever need further support, don’t hesitate to reach out—we’re always happy to help!
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
Breached Account
My account was breached and when I contacted customer service and advise I did not received any warning email as usual and I didn't breach any of the rules clearly outlined that would deem a breach yet when I tried to ask a reasonably question to understand why the breach was valid I was advise the breach is Valid and that's that.
27 januari 2025
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Aljay,
Thank you for reaching out and sharing your concerns. We understand that account breaches can be frustrating, and we appreciate your patience in seeking clarification.
After reviewing your case, our agent clearly explained and provided detailed information on how the rule was violated, demonstrating that the breach was indeed valid.
We strive to maintain fairness and transparency in all account-related matters, and our team is always available to address any additional questions you may have.
If you require further clarification, please don’t hesitate to contact us at support@protradersfund.com. We’re here to assist you.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
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